Demoboost

Demoboost Reviews

Total 35 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

EF
Elyssa F.

Not Specified, N/A employees

5.0

“improved customer journey”

Pros

Has been really valuable for creating customized demos for both prospects and internal teams and that helps us make the most of customer conversations. The demo guides can be matched closely to specific campaigns which adds a personal touch and makes the overall customer journey feel more consistent. Getting everything up and running was easy too. I was given an admin account right away and had quick access to support channels whenever needed. As our business leans more into AI, this feels like a strong fit because it's efficient and simple to work with.

Cons

At times, the demos take a bit too long to load and that could turn some customers away. We've also run into a handful of bugs where users couldn't move past certain steps or where guides disappeared unexpectedly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

NG
Nora G.

Information Technology and Services, 101-500 employees

5.0

“accessible platform”

Pros

The interface feels very accessible and the support team has been excellent. They respond quickly, help resolve bugs fast and keep new features coming. On top of that, the team is highly professional and genuinely supportive which has made a big difference in helping us succeed with the tool.

Cons

A setback is that loading times can be a bit longer than with some other tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MD
Minko D.

Information Technology and Services, 101-500 employees

5.0

“flexible tool with excellent support”

Pros

Easy to get started with and the platform feels very flexible overall. On top of that, the support team has been excellent whenever help was needed.

Cons

I'd still like to see more functionality around bulk actions and stronger access control options for the Sales Room product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NB
Nikki B.

Information Services, 101-500 employees

5.0

“powerful demos that look real”

Pros

I can put together Tours (live demos) quickly and they look realistic while running smoothly without any lag. Creating On Demand demos is pretty easy too. There are tons of features and configuration options which makes it possible for my team to customize each demo to highlight the value we want to show prospective customers.

Cons

Because the platform offers so many features, it does take a bit of time to learn how to use everything. That was not really a negative for us but it did mean rolling things out in phases. We started with simpler demos and as we've learned more, the demos have continued to improve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JO
James O.

Human Resources, 101-500 employees

5.0

“Impressive customization levels”

Pros

Has been incredibly reliable and the level of customization makes it possible to build workflows that match just about any situation. Being able to share those workflows across the team and even with prospects has been a huge plus.

Cons

The only thing I'd still love to see is the option to add text directly into specific areas of a screengrab but aside from that, it feels pretty much perfect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Computer Software, 101-500 employees

5.0

“Our prospects love the results!”

Pros

One thing that really works well is how the demo videos let people click through different elements and jump to another view. Our prospects really enjoy that it's self-guided instead of being just a continuous video because it lets them follow along step by step and actually understand what's happening. Our Customer Success Manager, Alina Karachun, has also been fantastic about teaching us best practices and is always genuinely pleasant to talk with. We've been extremely happy with both the software and the team behind it.

Cons

At this point I really haven't come across anything I dislike. We've been using it for about a year now.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PJ
Pascal J.

Information Technology and Services, 11-50 employees

5.0

“Keep clients aligned”

Pros

From a Technical Lead perspective, it has been really valuable for keeping clients updated throughout development and implementation. The integration works smoothly and the customization options let me build interactive demos customized to each audience. That makes it much faster to share status updates that connect well with both technical and non-technical stakeholders. Sending a personalized demo link also means clients can clearly see exactly what has been built and the built-in notifications make it easy to monitor how they're engaging with it.

Cons

There were a few minor glitches during the rollout but the support team responded quickly and was very helpful throughout.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

A
Anonymous

Computer Software, 11-50 employees

5.0

“Soo good!”

Pros

Trying the AI demo builder has been a total game changer! I just choose the topics I want to cover and the audience I'm speaking to and within minutes I get a full demo flow plus personalized, current speaker notes. It honestly feels like magic.

Cons

No complaints at this point, it feels like a powerful new addition to my sales toolkit. I used to rely on the presales team to put demos together and sometimes I also had to wait for them to be available to present. Now I'm able to run demos myself which helps move deals along much faster.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

JL
Justin L.

Computer Software, 11-50 employees

5.0

“powerful product tours for growth”

Pros

It has made a huge difference for both our marketing and sales teams! We rely on it to present our product with a detailed self-guided tour and we also use it to spotlight specific product updates. Both use cases have been extremely helpful for building feature awareness and helping prospects move further along in the buying process.

Cons

There was one small issue at one point where the extension failed to capture part of the screen but their support team handled it quickly. They even sent over a video tutorial showing me how to fix it on my own.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

MG
Monica G.

Information Technology and Services, 500+ employees

5.0

“essential part of our work!”

Pros

Makes it simple for us to deliver polished, high quality demos. The support team has been exceptional and regularly goes above and beyond to make sure we have everything we need. We've also been really impressed by the steady stream of updates and improvements which has made the platform an essential part of our daily workflow.

Cons

A couple of screenshot related features haven't been added yet but we're genuinely looking forward to what's next. Whenever anything came up, their support team handled it quickly so we really don't have any real complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

MD
Mahdis D.

Information Technology and Services, 11-50 employees

5.0

“excellent onboarding and updates”

Pros

They keep refining and updating the platform so it includes everything needed to create a strong demo without making the process feel overly complicated. It's easy to use and set up and the onboarding plus support from their team makes the whole experience even more smooth.

Cons

Adding images, videos and PDFs is very easy and the customization options are really solid.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Information Technology and Services, 101-500 employees

5.0

“Amazing demo automation”

Pros

Completely changed the way we handle demo automation. It fits right into our current systems without much hassle which makes building and sharing interactive demos much more manageable. The level of customization for different client needs is especially impressive and it has made a noticeable difference in how effectively we manage accounts.

Cons

We did run into a few glitches early on but the support team responded quickly and walked us through everything in a very helpful way.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Banking, 500+ employees

5.0

“helpful click-throughs”

Pros

Having quick access to click through guides for every process I need to complete in the trading software I use daily has been really useful. On top of that, when I ran into an issue, the support I received was excellent!

Cons

Nothing to complain about here. It's simple to access and fits in really well with our SharePoint setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LV
lennert v.

Staffing and Recruiting, 11-50 employees

5.0

“I'm happy with it!”

Pros

Using this software has made it much simpler to showcase our USPs during live demos. By presenting the general instructions through a demo page, it keeps clients focused on our key selling points and helps us communicate our value more clearly as a supplier.

Cons

The editing features are still very much a work in progress. That said, it's actually encouraging because it means more options are on the way and combining demos should become much simpler over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Market Research, 11-50 employees

5.0

“fantastic demo gallery”

Pros

It's very user friendly when it comes to explaining complex systems. I also really appreciate being able to build a polished gallery of demos to share with leads.

Cons

At times, saving updates takes a little longer than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10