Highspot Software Reviews

“it is good but needs more reporting features

Pros

The templates are great and uploading videos and PDFs is very easy.

Cons

I find the analytics difficult to interpret when trying to drill down into specific data.

“Good as used as a content repository

Pros

It serves as a central reference point for the team to access all the data and information needed for their tasks.

Cons

It's more of a learning-on-the-go experience. It's challenging to fully grasp the product through contacts and the limited training resources available.

“Ideal software for knowledge management

Pros

It makes it simple to manage and access organizational resources. Pitching through it is smooth, and it's effective for sharing presentation decks and controlling access.

Cons

There are no major drawbacks when using it.

“Great for storing all enablement content for the company

Pros

The search functionality is excellent and the content is well organized, making it easy to quickly find relevant materials.

Cons

At this time I really don't have any concerns or feature requests.

“Helps reorganize our sales processes

Pros

Our reps' ability to "edit in word online" or "edit in excel online" is fantastic because they don't have to download a document, edit it, and upload it again. Any changes are automatically logged and entered directly into Highspot. These changes can then be shown directly from the stage. The search function within the app is highly accurate and efficiently retrieves the most relevant information based on the reps' queries.

Cons

The Highspot presentation could be improved by allowing reps to take notes similar to PowerPoint. The platform can sometimes slow down, depending on how many "spot" areas are in use by each user. We identified and resolved this issue with the help of the it's support team last year, and the issue has not occurred since.

“A comprehensive hub for sales teams

Pros

This tool is easy and provides access to various training materials, tests, assessments, and manager notes. It allows team members to access customer records, past campaigns, and call recordings, helping identify improvement areas and create notes for better performance. The ability to create a private library of best practices enables the team to refer to it and learn how to perform professionally in any situation.

Cons

No negative consequences so far. Highspot's advanced tools have significantly improved the team's performance and enhanced the customer experience.

“Excellent solution

Pros

This is a very useful solution that meets our need to have all our content in one place.

Cons

The sales play feature could look slightly more polished.

“excellent for content management, still room for improvement with pitch templates

Pros

This software is easy to use and offers excellent search functionality. The system is also simple to navigate.

Cons

It would be great to have more functionality with the pitches, such as adding videos and animations.

“Amazing solution for managing virtual inventory

Pros

It is an excellent platform for organizing business content and workflows. It includes many useful tools to improve company organization, maintain client communication, and store files. The upload system is quick, and the integration with Google Drive is seamless. Overall it is a great platform for the job it's intended for.

Cons

The interface can be difficult to navigate initially. It's not very user friendly and I wish there were more customization options for databases. Sometimes files tend to accumulate in the same folder and I'd prefer more freedom to organize them.

“it is great, but...

Pros

I really enjoy using it as a CMS/KB, as it offers so many customization options, integrations, and features.

Cons

It would be nice if the UI were more customizable and if there were better versioning options for content imported from Google Drive, including better syncing of permissions from Drive.

“Making content management simple

Pros

I appreciate how easy it is to deploy and add new content. It's simple to organize things into different categories and upload them quickly. The feature that automatically updates content when amended in Google Drive is very convenient too.

Cons

The inability to create sub-folders or �sub-Spots� is a bit limiting. It would be helpful to organize files in a way where groups could be part of other groups. Also some admin features are lacking, and I don't have many troubleshooting options or impersonation features to work with.

“Ideal for daily use

Pros

This software makes my job much more efficient, whether onboarding new employees or coaching experienced ones on product updates, client use cases, negotiations, etc., it's an essential tool.

Cons

Sometimes the search results are too broad, making it difficult to filter through them effectively.

“Not easy to use: poor UX/UI

Pros

If I weren't required to use this software, I would never choose to use it.

Cons

This software is one of the most confusing and poorly designed I've ever used. The user experience feels outdated and the navigation and terminology are neither intuitive nor easy to understand.

“Fantastic for company content centralization

Pros

I love how Highspot keeps cross-functional teams updated with the latest marketing content for both field and internal use.

Cons

There is a bit of a learning curve with Highspot. I think the ease of use could be simplified.