Limelight

Limelight Reviews

Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

20%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SY
Sarah Y.

Sports, 51-100 employees

Less than a year

5.0

“uncomplicated workflow win”

Pros

The customer service has been excellent and the product is very easy to use.

Cons

It was running extremely slowly but that issue has since been fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LL
Leah L.

Hospital & Health Care, 1-10 employees

Less than a year

5.0

“Patients like booking appointments online”

Pros

One thing that really works well with Limelight is giving patients the option to schedule online instead of having to call the business.

Cons

At times it runs into problems when multiple users are using the same account. That can lead to issues such as double bookings or miscommunication.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RA
RODERICK A.

Entertainment, 11-50 employees

Less than a year

3.0

“Budget dashboard does a decent job”

Pros

It puts together an amazing dashboard that covers all the key parts of a budget.

Cons

The pricing gets pretty high if we need a customized report.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

3

BD
Brittany D.

Events Services, 51-100 employees

More than a year

4.0

“Efficient data analysts”

Pros

I like that customer service replies promptly and the data analytics and coding team is efficient.

Cons

Modeling a non-traditional workforce can be challenging.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

AB
Arlene B.

Biotechnology, 11-50 employees

More than a year

5.0

“outstanding report writing”

Pros

In my experience the customer service is excellent and it's really user-friendly. The team handling implementation and report writing was absolutely outstanding.

Cons

No cons worth mentioning. I'd buy it again without a second thought.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AS
Alicia S.

Consumer Services, 11-50 employees

Less than 6 months

5.0

“Customizable with Excel-like interface”

Pros

I like that it is highly customizable and the team did an excellent job converting our Excel sheets into usable budgeting templates and input pages. Everyone appreciates that it resembles Excel which made the changeover smooth.

Cons

Testing and fully implementing the system require significant time and commitment but this is likely true for any budgeting tool due to unique company needs. I wish Limelight had more automatic sorting options, like by employee name or account number, instead of doing it manually but they've mentioned it's been passed to the development team for future updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SS
Santiago S.

Computer Hardware, 1-10 employees

Less than 6 months

5.0

“Excel alternative with optimization”

Pros

This tool is really useful and can take the place of more common tools like Excel since it greatly enhances our efficiency.

Cons

It could use a few more modification features that would be helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Judiciary, 500+ employees

Free Trial

5.0

“project management & team collaboration”

Pros

Limelight software helps us with managing projects, plus it enables efficient team collaboration and communication.

Cons

I racked my brain trying to think of a downside and came up empty. Take that as a good sign.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JR
James R.

Financial Services, 101-500 employees

Less than a year

4.0

“Easy monthly balance data updates”

Pros

Setting up the API allows for easy monthly balance data updates which I appreciate. The customer support has consistently been excellent. While there's a learning curve, once familiar with it, the flexibility in crafting reports to display varied calculations is impressive.

Cons

Uploading Excel files isn't simple, as each type requires a custom build, incurring extra costs rather than using a standard template. Though not their fault there isn't flexibility with the API call for transactional data. It mandates loading all transactions slowing down call times. You must be at the lowest dimension level to view line items making it impractical to see transactional details without expanding multiple levels. Report building feels like Excel but lacks the ease of selecting cells with a mouse, needing cell references to be typed instead.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

JD
Jeremy D.

Computer Software, 101-500 employees

More than a year

5.0

“reengineer processes for improved outcomes”

Pros

I am impressed by the custom solutions provided by the tech team and how they can re-engineer processes for improved outcomes.

Cons

Not even one. Believe me, I looked. Nothing came up so here we are with an empty Cons section.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10