“Template customization options are powerful”

Pros

Right away the customization options this platform provides feel like its biggest strength. There's a huge amount of flexibility when it comes to building templates and it really seems like you can create just about anything needed to support both employees and clients.

Cons

One limitation is the character cap on descriptions which makes it hard to use some useful but longer HTML. It would also help to have the ability to prioritize search terms and review search history so keywords can be improved over time.