Marc D.
Electrical/ Electronic Manufacturing, 1-10 employees
More than a year
“Powerful setup, responsive assistance”
Pros
Merkato stood out for how many advanced configuration options it offers. Deployment is pretty easy and the training is thorough enough to make you fully self-sufficient instead of relying on its consultants. When something specific needs to be figured out, their consultants respond very quickly and help with those special tricks to get things done. The tool is also very user friendly, even across complex sales channels with multiple users, different permission levels and separate branding.
Cons
I have not had any negative experiences with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bas F.
Machinery, 51-100 employees
More than a year
“Create quotes quickly”
Pros
Once the system is implemented, putting together quotes is simple and only takes a few clicks.
Cons
The initial setup takes a while to complete.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9