Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MD

Marc D.

Electrical/ Electronic Manufacturing, 1-10 employees

More than a year

5.0
January 2023

Powerful setup, responsive assistance

Pros

Merkato stood out for how many advanced configuration options it offers. Deployment is pretty easy and the training is thorough enough to make you fully self-sufficient instead of relying on its consultants. When something specific needs to be figured out, their consultants respond very quickly and help with those special tricks to get things done. The tool is also very user friendly, even across complex sales channels with multiple users, different permission levels and separate branding.

Cons

I have not had any negative experiences with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BF

Bas F.

Machinery, 51-100 employees

More than a year

4.0
November 2020

Create quotes quickly

Pros

Once the system is implemented, putting together quotes is simple and only takes a few clicks.

Cons

The initial setup takes a while to complete.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9