prasad v.
Computer Software, 500+ employees
Less than 6 months
“Scheduling got so much easier”
Pros
Planning my week has become much simpler with this tool. I can set up my weekly schedule without the hassle I used to deal with in Excel, where everything felt too manual and took a lot more time.
Cons
The mobile version still needs improvement. Sometimes it's really hard to view all the details properly on a mobile device.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
M Franck EUDELINE E.
Renewables & Environment, 500+ employees
Less than a year
“tool works great”
Pros
This tool is simple to use, clear and thoughtfully designed. Overall it's an efficient tool.
Cons
I have not noticed any negative points during regular use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Michael L.
Facilities Services, 500+ employees
More than a year
“Our go to tool”
Pros
I find it user friendly and simple. In short it has become a go to reference for us.
Cons
No service seems weaker than the others. Each one has its own role and importance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
CEDRIC B.
Renewables & Environment, 500+ employees
More than a year
“plan views customize everything”
Pros
It is easy to use, with several ways to display schedules depending on what works best. The customization options are also a real plus and make the software more adaptable to different needs.
Cons
At times the platform can become quite slow which is frustrating. Reading and navigating it on a mobile device is also not very convenient.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Karim R.
Renewables & Environment, 51-100 employees
Less than a year
“Layout is clean”
Pros
The software is quite user friendly and I really like how quickly tasks can be completed.
Cons
Honestly nothing to complain about as the interface is comfortable to use and very easy to read.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Maxence A.
Executive Office, 500+ employees
More than a year
“Planning all in one place”
Pros
Its scheduling management is really well done and having clear visibility into each customer file makes day to day work much easier. It's practical, simple to use and honestly an unmatched all in one solution.
Cons
As far as I am concerned I don't really see any downside to this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
nourdine b.
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“routes planned way faster now”
Pros
Route optimization has been a real plus. It makes appointment scheduling much simpler and having a clear view of the calendars and schedules is very helpful.
Cons
The optimization settings are quite complex to configure and support is not responsive enough when help is needed.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Jean Yves C.
Environmental Services, 500+ employees
More than a year
“works perfectly for us”
Pros
Right away I noticed this application was built with our line of work in mind especially for inspection activities. The features included gave us a lot of flexibility during implementation which had to happen under tight time pressure. There is also a wide range of settings available, making it possible to apply very precise adjustments. On top of that the R&D team has been attentive and quick to learn from specific requests and some of those have already become or are on track to become, standard features.
Cons
I feel like its graphical interface could probably use a refresh, even though the information itself is still clearly available.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Asma K.
Health, Wellness and Fitness, 51-100 employees
More than a year
“Exactly what our team needed”
Pros
The software is very comprehensive and matches our needs well.
Cons
Setting up the parameters and implementing the optimizations is quite complicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
david g.
Medical Devices, 51-100 employees
Less than a year
“pretty easy overall”
Pros
Scheduling appointments and viewing calendars is really easy with this tool.
Cons
I think managing constraints and handling updates could be improved.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9