Alex L.
Small Business, 11-50 employees
“fast support shines”
Pros
Getting estimates out quickly has been a huge advantage for my roofing company. The customer support team has been excellent and I really value how proactive they are about tailoring the system to match the specific needs of my business. That flexibility helps me present a more distinctive image to my clients. The initial setup was also very easy which made the transition smooth for me and my team of about seven people.
Cons
Honestly I love everything about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Taylor T.
Small Business, 11-50 employees
“Schedule and invoice with ease”
Pros
It has been excellent to work with. The scheduling feature is especially useful because it lets me track each day separately within the same job and follow progress as the project moves along. The estimating section is organized really well, with choices for both systems and individual items which makes it convenient to bundle services under a single line item. Invoicing is fast, simple and professional looking and being able to turn estimates into invoices while pulling all the important details into one place makes the final review much easier. The overall layout is very easy to navigate so there is hardly any troubleshooting needed. Getting started was also very hassle free, particularly for technicians using the mobile app. On the admin side it's also user friendly and it doesn't take long to get comfortable with it. Overall I think it is an outstanding tool and resource for project management and the many processes connected to it.
Cons
At this point I am very satisfied with it as it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Events Services, 11-50 employees
“Workflow got a huge boost”
Pros
Running my business is a lot more organized with Notifi because it keeps customer calls, emails and text messages in one place. I can handle estimates, invoices and scheduling delivery staff from the same platform which makes day to day operations much more efficient. The biggest benefit for me is how communication flows directly into estimating, invoicing and getting paid since that ties everything together in a really helpful way. The automations have also been a big plus because they cut down the amount of office admin work I would normally have to deal with. I also value the automated reminders which help customers approve estimates faster and, in turn, help me collect payments sooner. Getting started was very easy too as the team took care of setting up the account and moving over the data. They also gave my staff thorough onboarding and were very patient whenever we ran into problems.
Cons
There's not much I would change at this point. If anything I'd like to see employee to employee communication built directly into the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10