“All spreadsheets live in one place”

Pros

Handling hundreds of spreadsheets used to be a real concern for me but a friend suggested Orgzit and it changed the way I manage everything. Now I can keep all those spreadsheets inside one single software which is much more convenient. Since it's cloud-based, tracking business data has become much simpler and faster. At this point I can honestly say it's one of the best tools for business management. It has saved me a lot of time and I would absolutely recommend it.

Cons

The interface could be improved more and designed with user needs in mind.

“Flexible design features actually useful”

Pros

The customizable design and range of features work well for different requirements which makes the product feel practical and adaptable.

Cons

A few feature gaps are still noticeable. For example there isn't any backup option for deleted items so once something is removed, recovering it can be a problem.

“all in one CRM”

Pros

Orgzit has become the complete sales, service and support CRM we rely on for our manufacturing distribution business. It helped us replace a mix of separate tools and Excel sheets with one centralized platform that now serves as our single source of truth for internal operations. We use it to manage leads and funnel tracking, quotations, follow ups, invoices and team collaboration across multiple offices and regions.

Cons

There really isn't much to complain about since we use the software every day and are very happy with it. If anything, we'd love to see offline access added because our sales and service engineers sometimes work at remote product sites where internet connectivity is unreliable or completely unavailable.

“Support responds every single time”

Pros

One thing you can really count on is the customer support as they're truly among the best.

Cons

Well there's still room to make the platform more automated and I am confident the team will get there.

“UI is outdated”

Pros

Getting leads into the system is quick and hassle free and the filters are simple to use and helpful.

Cons

The interface doesn't look very professional. As it seems heavily centered around sales, while the post sale process still needs improvement.

“powerful tool!”

Pros

One of the biggest wins has been lead management. It integrates everything to a single customer database so there's no duplication and every lead tied to a customer can be viewed and followed up from one place. Tender management has also been excellent for us. Since switching to it we have not missed track of a single tender. The full flow, from bidding and EMD to competitive bid tracking order placement and processing, is linked together really well. Staff management has made a noticeable difference too especially since we're a marketing company with a lot of people working in the field. Their expenses are handled through it which has cut down heavily on paperwork. Another strong area is the product database. The team supported us a lot in organizing our catalog of more than 5,000 products and now the sales team can access pricing, brochures and operating manuals for each product directly from the Android app. Inventory and branch transfers are also handled well, both for master inventory and transfers between branches.

Cons

There really isn't much to complain about because the customer support team is usually responsive and willing to accommodate what we need. The only addition I'd really like to see is a built-in chatbot for internal company discussions since those staff conversations are currently happening on WhatsApp instead.

“Layout is very friendly”

Pros

Keeping everything organized directly within the platform has been really helpful. It's reassuring to know the data is secure and the interface is user friendly so getting around the software is simple and convenient.

Cons

One limitation is the lack of customized, company specific reporting although it's still manageable for now. It would also be beneficial if the software added AI features to automatically categorize and structure large volumes of data.

“Business processes designed for people”

Pros

Their team really understands business processes well and consistently focuses on building a user friendly architecture.

Cons

They still need to improve the integration across all modules and the finance module would benefit from stronger expertise.

“So far so good”

Pros

The UX/UI is one of the strongest parts of this product and I have been especially pleased with the mobile app version. It offers a decent option for businesses overall and works particularly well as a useful tool for SMBs.

Cons

Nothing as it has enough features to cover all of my business needs.

“Easy to use tool”

Pros

The system is easy to use and adding columns or making changes is simple whenever needed.

Cons

Reporting is difficult to work with and it doesn't let us use multiple columns.

“Lacks a bit in areas”

Pros

Its Excel style layout gives it a familiar feel which makes first time users more comfortable getting started.

Cons

It still needs features like GPS tracking and a simpler way to handle bulk data uploads without the hassle of CSV complications.

“integrations work great for tech”

Pros

Orgzit felt like a really promising platform especially for teams with development heavy workflows and complex requirements. The range of integrations and the amount of flexibility it offers can be a huge advantage for tech savvy project managers.

Cons

That said it didn't land as well with regular users. The interface isn't very user friendly and I wouldn't expect sales team members to figure things out or make changes on their own. That's really where it started to fall short for us.

“Tracks well but is overcomplicated”

Pros

Keeping up with my ongoing tasks became much more manageable with this platform and it helped me organize my work based on priority. Since it comes with plenty of features, I was also able to keep an eye on assigned work and track pending projects without much trouble.

Cons

At the same time the platform felt somewhat repetitive and more complicated than it needed to be. Also it wasn't very interactive which made the overall experience less engaging.

“Lead tracking is completely effortless”

Pros

Creating leads and entering related information is not a hassle and I can also set up tasks with reminders without any hassle. It saves me a lot of time and effort when it comes to managing leads and staying on top of follow ups.

Cons

The only thing that could be better is the user interface which still needs some improvement.

“Pretty decent tool”

Pros

We're planning to start using the product as part of our day to day work.

Cons

We're still not fully familiar with it yet so we'll be able to share more detailed feedback once we've used it more extensively.

“Ticket search needs serious improvement”

Pros

Nothing really stands out here. There's nothing unique about the software and it doesn't look user friendly at all.

Cons

Using it has been frustrating because it isn't user friendly and there's no proper option to search tickets effectively.

“Support poor.... delays everywhere”

Pros

There's a lot of customization available which helps in building a solution that fits the need well.

Cons

The support team was disappointing, deliverables kept getting delayed and the overall approach felt unprofessional.

“task assignment works really well”

Pros

Assigning tasks to the team works really well in this software.

Cons

I think it would be better if the software were more user friendly to work with.

“Custom cloud apps without limits”

Pros

After a bit of training Orgzit's database model and UI make it possible to build custom business applications quickly. It's a strong step up from Excel-based sheets and workflows and the cloud collaboration, security and scalability are a real advantage. If custom app development is slowing your team down, it is definitely worth trying.

Cons

The UI does take some time to learn at first. You need to understand how the data integrates and how to map your business processes through the templates. That said once you've built one complete system end to end, creating the next one becomes much faster.

“UI stays clean”

Pros

Getting started with Orgzit was quick and the platform seems flexible without being hard to use. The interface is clean, user friendly and it doesn't take long to set things up which makes adoption much easier.

Cons

While the flexibility is definitely useful, I think it could be structured better. It would help if the software offered 4 to 5 standard process templates based on the most common ways businesses across different industries and companies operate.