Betim A.
Mid Market, 101-500 employees
“Performance overview was clearly presented”
Pros
Plecto has been an excellent tool for getting a clear overview of performance data across every level imaginable. We're extremely satisfied with it.
Cons
Honestly there's not much to complain about. It pretty much includes everything we need to build dashboards.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Deen K.
Mid Market, 101-500 employees
“Highly engaging kept everyone involved”
Pros
Right from the start I find it super easy to use, with plenty of options available and a really engaging overall experience.
Cons
The only limitation has been more on our IT side especially around being able to apply changes and upload the live feed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tim K.
Mid Market, 101-500 employees
“Alerts and dashboards kept us motivated”
Pros
One of the best parts of Plecto for us is the notification setup. Every time someone closes a sale, it plays a song and pushes a message to Slack which keeps the team energized. We also get a lot of value from the competition module especially for sales and SDR teams. On top of that the dashboards are really useful since we rely on them for several types of monitoring.
Cons
A few areas have been a bit challenging. I probably missed some tooltips which is why I have had to contact support, particularly when dealing with data sources and combining formulas from two separate sources. Making sure both use the same unique ID can be a little tricky. Integrations can also be complicated at times and setting up SQL databases as a data source is one of the harder parts.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8