Prosp Reviews
Total 10 reviews
3.4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars10%
3
Stars0%
2
Stars10%
1
Stars30%
Satisfaction score
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Not Specified, N/A employees
“Billing surprise with no refund”
Pros
This tool is something I wouldn't recommend to anyone honestly even not later is too optimistic.
Cons
I got charged by it without any notice and there wasn't even any activity on my account. The only reason I noticed was the charge showing up on my paper statement. I spent a couple of weeks trying to get a full refund and going back and forth with their support but nothing worked. Prosp doesn't seem interested in accommodating customers at all they appear focused on sticking to their policy, regardless of the situation.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Not Specified, N/A employees
“subscription payment not applied”
Pros
Honestly it's been incredibly frustrating and disappointing using this tool just constant annoyance after trying to get my subscription reactivated.
Cons
Logged into my account in September 2026 after a year and decided to renew/reactivate my subscription. The fee was deducted from my payment but my account still didn't get reactivated. I contacted their support and they told me they never received my payment, claiming it went to another provider/company called Connie. What the heck is going on here?
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Small Business, 11-50 employees
“Platform bugs make it unusable”
Pros
No real positives just regret about choosing it.
Cons
We've been paying for it for more than a month and still can't actually use it because ongoing platform bugs keep breaking things. I don't normally post negative reviews but this has been a textbook example of how not to run a SaaS product. After we reported the issue, the first support reply felt dismissive and didn't address the real bug at all. Later, the Head of Support joined and arranged a call and during that call, I even added a team member to the platform, only to realize more time and money were being wasted since the problem still hasn't been fixed three weeks later. The development team hasn't shared a single meaningful update and the only answer we're getting is to wait for a V2 release in about two weeks while we continue paying for something that's currently unreliable and not usable. The product concept may have promise but the support process and how issues are handled are well below what I've seen with other B2B SaaS tools. If reliability and trust matter, I'd strongly suggest switching to an alternative. I've used a comparable tool for years and even with a small price difference, the experience there is dramatically better.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
1
Small Business, 11-50 employees
“Best safety and reliability blend”
Pros
I've tried a lot of LinkedIn automation tools over the last five plus years, both before and after Prosp launched and it is still my top pick. The balance between safety, reliability and the feature set is exactly what I've been looking for. Sure some other tools might offer a couple of individual capabilities that Prosp doesn't include but they end up missing something important that it covers. Overall it consistently looks like the most complete option.
Cons
No issues have shown up for me during my entire time using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Stacked LinkedIn messages”
Pros
Well I have tried a bunch of LinkedIn outreach tools and it has become my go-to. It is quick to set up and simple to navigate and the best part is that you can stack messages back to back so the conversation looks more natural to the prospect. A lot of other tools limit you to sending something every 3 hours which can make the outreach feel a bit complex but this one avoids that and helps you keep the momentum. I'd highly recommend it to solo users or agencies trying to book more meetings from LinkedIn.
Cons
Honestly I'd tell everyone to use it there's a good chance you won't regret it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“filtering broke and support stalled”
Pros
At the start it was functioning normally but things fell apart over time.
Cons
I've been using it for around 7 to 8 months. The first few basic LinkedIn campaigns ran without any noticeable issues. After that, I tried running a follow-up campaign and wanted to filter for people who had accepted my LinkedIn invitation during the earlier campaign so I could build a clear target list for the next send. That filtering feature failed completely and it's now been four days with support still not giving any real update. There are other bugs too and they've been frequent enough that fixing them has taken days at a time. Since bulk messaging LinkedIn connections is still something I need, I'm actively searching for alternatives because this one isn't reliable anymore.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Not Specified, N/A employees
“Responsive assistance boosts Prosp value”
Pros
They've been incredibly responsive and genuinely stay on top of things whenever questions pop up or obstacles come along. It is already a good tool on its own but the support layer really makes it feel more valuable and complete.
Cons
There's still some room for improvement in a few areas though the support team does a great job of keeping everything manageable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
9
Real Estate, 11-50 employees
Less than a year
“Top tier tool”
Pros
Using voice notes in outreach adds a more personal, human feel which makes it much easier to start real conversations with prospects.
Cons
The campaign builder has a lot of power behind it but if you're new to it, the learning curve can feel pretty steep at first without enough guidance or prior experience.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Hospital & Health Care, 51-100 employees
Less than a year
“navigation was clear and easy”
Pros
Getting automations up and running is very easy and the setup process is hassle free. The UI is also fairly simple to move around which makes it easier to take full advantage of everything the system offers.
Cons
There are still occasional technical hiccups along with a few bugs and glitches. Honestly I expected everything to feel more professional and hassle free by this point.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“Linkedin inbox tools were powerful”
Pros
A big plus is being able to check open profile messages along with inbox tools like tagging, filtering by campaign sorting leads who have replied and filtering unread messages, plus the unibox. Those features make managing LinkedIn outreach really convenient.
Cons
The only thing still missing is the emailing feature and I am looking forward to that being added. That said as a LinkedIn outreach tool, it's doing an amazing job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9