Prosp

Prosp Reviews

Total 10 reviews

3.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

10%

3

Stars

0%

2

Stars

10%

1

Stars

30%

Satisfaction score

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

EG
Elie Goldring

Not Specified, N/A employees

1.0

“Billing surprise with no refund”

Pros

This tool is something I wouldn't recommend to anyone honestly even not later is too optimistic.

Cons

I got charged by it without any notice and there wasn't even any activity on my account. The only reason I noticed was the charge showing up on my paper statement. I spent a couple of weeks trying to get a full refund and going back and forth with their support but nothing worked. Prosp doesn't seem interested in accommodating customers at all they appear focused on sticking to their policy, regardless of the situation.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

HH
Hanzala Hassan

Not Specified, N/A employees

1.0

“subscription payment not applied”

Pros

Honestly it's been incredibly frustrating and disappointing using this tool just constant annoyance after trying to get my subscription reactivated.

Cons

Logged into my account in September 2026 after a year and decided to renew/reactivate my subscription. The fee was deducted from my payment but my account still didn't get reactivated. I contacted their support and they told me they never received my payment, claiming it went to another provider/company called Connie. What the heck is going on here?

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

MJ
Matt Johnson

Small Business, 11-50 employees

2.0

“Platform bugs make it unusable”

Pros

No real positives just regret about choosing it.

Cons

We've been paying for it for more than a month and still can't actually use it because ongoing platform bugs keep breaking things. I don't normally post negative reviews but this has been a textbook example of how not to run a SaaS product. After we reported the issue, the first support reply felt dismissive and didn't address the real bug at all. Later, the Head of Support joined and arranged a call and during that call, I even added a team member to the platform, only to realize more time and money were being wasted since the problem still hasn't been fixed three weeks later. The development team hasn't shared a single meaningful update and the only answer we're getting is to wait for a V2 release in about two weeks while we continue paying for something that's currently unreliable and not usable. The product concept may have promise but the support process and how issues are handled are well below what I've seen with other B2B SaaS tools. If reliability and trust matter, I'd strongly suggest switching to an alternative. I've used a comparable tool for years and even with a small price difference, the experience there is dramatically better.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

2

Functionality

1

C
Christian

Small Business, 11-50 employees

5.0

“Best safety and reliability blend”

Pros

I've tried a lot of LinkedIn automation tools over the last five plus years, both before and after Prosp launched and it is still my top pick. The balance between safety, reliability and the feature set is exactly what I've been looking for. Sure some other tools might offer a couple of individual capabilities that Prosp doesn't include but they end up missing something important that it covers. Overall it consistently looks like the most complete option.

Cons

No issues have shown up for me during my entire time using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

O
Omar

Not Specified, N/A employees

5.0

“Stacked LinkedIn messages”

Pros

Well I have tried a bunch of LinkedIn outreach tools and it has become my go-to. It is quick to set up and simple to navigate and the best part is that you can stack messages back to back so the conversation looks more natural to the prospect. A lot of other tools limit you to sending something every 3 hours which can make the outreach feel a bit complex but this one avoids that and helps you keep the momentum. I'd highly recommend it to solo users or agencies trying to book more meetings from LinkedIn.

Cons

Honestly I'd tell everyone to use it there's a good chance you won't regret it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW
Michael Whelan

Small Business, 11-50 employees

1.0

“filtering broke and support stalled”

Pros

At the start it was functioning normally but things fell apart over time.

Cons

I've been using it for around 7 to 8 months. The first few basic LinkedIn campaigns ran without any noticeable issues. After that, I tried running a follow-up campaign and wanted to filter for people who had accepted my LinkedIn invitation during the earlier campaign so I could build a clear target list for the next send. That filtering feature failed completely and it's now been four days with support still not giving any real update. There are other bugs too and they've been frequent enough that fixing them has taken days at a time. Since bulk messaging LinkedIn connections is still something I need, I'm actively searching for alternatives because this one isn't reliable anymore.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

3

BB
Boglarka Burzi

Not Specified, N/A employees

4.0

“Responsive assistance boosts Prosp value”

Pros

They've been incredibly responsive and genuinely stay on top of things whenever questions pop up or obstacles come along. It is already a good tool on its own but the support layer really makes it feel more valuable and complete.

Cons

There's still some room for improvement in a few areas though the support team does a great job of keeping everything manageable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

9

AA
Alchristian A.

Real Estate, 11-50 employees

Less than a year

5.0

“Top tier tool”

Pros

Using voice notes in outreach adds a more personal, human feel which makes it much easier to start real conversations with prospects.

Cons

The campaign builder has a lot of power behind it but if you're new to it, the learning curve can feel pretty steep at first without enough guidance or prior experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

ARB
Antoine Rej B.

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“navigation was clear and easy”

Pros

Getting automations up and running is very easy and the setup process is hassle free. The UI is also fairly simple to move around which makes it easier to take full advantage of everything the system offers.

Cons

There are still occasional technical hiccups along with a few bugs and glitches. Honestly I expected everything to feel more professional and hassle free by this point.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

ZS
Zaid S.

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Linkedin inbox tools were powerful”

Pros

A big plus is being able to check open profile messages along with inbox tools like tagging, filtering by campaign sorting leads who have replied and filtering unread messages, plus the unibox. Those features make managing LinkedIn outreach really convenient.

Cons

The only thing still missing is the emailing feature and I am looking forward to that being added. That said as a LinkedIn outreach tool, it's doing an amazing job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9