
QQCatalyst Reviews
Total 15 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars40%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Robert D.
Management, 11-50 employees
“Its quite easy to use
Pros
I really appreciate the ease of data tracking and issuing Acord forms through th is platform.
Cons
It takes too many steps to add a policy and the carrier list needs to be updated with all company details.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jack D.
Not Specified, 11-50 employees
“It can be improved
Pros
The platform provides excellent data storage and file management features, it is perfect for keeping our records safe and secure.
Cons
There is no support for Life and Health and I can't add riders, which is a limitation.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Tom C.
Not Specified, 11-50 employees
“extremely easy to use, and the onboarding was effortless
Pros
I can effortlessly import personal lines from PL Rater into QQ, it is an amazing feature and the functionality of QQ is simple and easy to understand.
Cons
I don't have enough experience to provide a comprehensive answer to this question yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Insurance, 11-50 employees
“Good responsive team
Pros
Its texting feature is my favorite!!! it keeps me on track with work tasks and also customer service is typically very responsive and helpful!
Cons
The platform seems to be slow at times and this is becoming more frequent.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Monika R.
Account Management, 11-50 employees
“Incredible system
Pros
I love how it centralizes all my information in one place. It's great that moving multiple files into one folder is so much easier now.
Cons
Since we use the online version, I have to remember to delete documents from my computer after filing them.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Insurance, 11-50 employees
“A simple CRM offering useful tools and operational insights
Pros
It has been very helpful for tracking the total premium sold over the course of the year.
Cons
It feels a little dated and could use some upgrades. I would love to see a feature that recommends limits for industries listed on the Acord forms as it's sometimes hard to know the right limits when writing a policy for a new industry.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Charles S.
Agency, 11-50 employees
“My experience with QQ has been great
Pros
So simple to use and does exactly what I need it to do. The only downside is the lack of integration with EZlynx.
Cons
It doesn't integrate with EZlynx and it would be great if it included a program similar to Docusign.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Sandra M.
Not Specified, 11-50 employees
“Very easy to navigate
Pros
I find it so easy to use and it simply follows the prompts and the system gives a wide variety of options.
Cons
The download functionality needs improvement specially when downloading information from other companies we use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Alyssa S.
Account Management, 11-50 employees
“Simple to operate
Pros
Super user friendly layout and it's so easy to find documents and emails.
Cons
The files tab is separate from the contact information and policies, which can be a bit inconvenient.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Nayeli D.
Insurance, 11-50 employees
“Exceptional performance by QQCatalyst
Pros
I like the sticky notes feature, it is incredibly useful for organizing information.
Cons
You can't attach multiple documents to an email, which is a limitation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Julia K.
Management, 11-50 employees
“Completely satisfied
Pros
User convenience is amazing, its efficiency and practicality of this platform is amazing.
Cons
Modifications aren't easy to make. When it's linked with accounting, it often requires deleting and recreating data, which is inconvenient.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Reba D.
Account Management, 11-50 employees
“User friendly, but occasionally confusing
Pros
It's very clean, organized and user friendly. The support is outstanding!
Cons
I dislike that to create a quote, you have to create a policy first. It feels a bit backward.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Abbie D.
Not Specified, 11-50 employees
“improving to better meet our requirements
Pros
The ability to organize policies and access customizable reports and widgets is a key strength of this software I appreciate it.
Cons
There are limitations for commercial use and download compatibility could be better.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Insurance, 11-50 employees
“It performs really well
Pros
Catalyst has many features that simplify our business processes like texting, emailing from files and multiple search options, these are among my favorites.
Cons
I haven't found anything I dislike. I'm very happy with the program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Insurance, 11-50 employees
“Simple to use and packed with features
Pros
We enjoy using QQ Catalyst because of its easy to learn navigation and powerful performance. The many tools and organization options make it an all-in-one management system. We also get useful updates frequently and the support team maintains great communication.
Cons
We do not have any dislikes. Any issues we faced are usually technical concerns but they are promptly resolved by the support team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10