crystal s.
Small Business, 11-50 employees
“Reliable and very easy use”
Pros
The system is very easy to use and I was able to navigate it without needing much help or any tutorials.
Cons
I honestly don't have any real complaints because it's a great program. The only thing I'd like to see improved is the item search since it would be better if it always showed all matching results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dan S.
Mid Market, 101-500 employees
“All review tools in one”
Pros
Everything needed to view and review information is already built into the system, which makes it very convenient to use.
Cons
Well I'd still like to see more detailed information about the product packaging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Josh K.
Mid Market, 101-500 employees
“sales visibility really gets results”
Pros
Using Recurrency in two different roles like first as an outside sales rep and now as a manager has really shown me how useful it is from both perspectives. When I was in the field it helped me review customer buying patterns and suggest additional sales opportunities based on purchase history and seasonality. Now in a management role I can keep a close eye on both my own accounts and my team's performance, while also spotting possible churn risks and recognizing strong sales results quickly.
Cons
It is an excellent ERP overall and the only real drawback I've noticed is that it's missing a few CRM features. That said their team has been very open to feedback and feature requests and they've been highly responsive about getting those items into the development pipeline.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8