Reprise

Reprise Reviews

Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

40%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Computer Software, 500+ employees

4.0

“Demo sharing is very flexible”

Pros

Sending a demo to a prospect or client is really convenient because the right one is quick to find. It's also helpful that the link isn't access-restricted, so I can drop it into an email to a company without stressing about whether someone on their side will be blocked from opening it.

Cons

One limitation is that the demos are only available as click-through versions and they don't include any audio. Product demos usually land better when there's commentary walking people through each feature.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Computer Software, 500+ employees

5.0

“shows text during demos”

Pros

It feels like the top demo solution out there. The interface is simple and looks really clean which makes it easy to follow along. It also supports showing text during the demo so we can guide people through each step of the workflow without losing them.

Cons

There isn't much to complain about but it can take a bit of time to load. Also, if your internet connection is spotty, like during a live conference, it can noticeably slow things down.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

A
Anonymous

Computer Software, 500+ employees

5.0

“efficient with live demos”

Pros

The demos are really strong, I use them alongside live demos and the combo works well. The standout part is how smooth everything feels from one step to the next, with a consistent outcome that matches what you're presenting.

Cons

It's tough to handle one-off questions or ad-hoc examples during a Reprise demo. Since the strength is the structured, consistent path and expected responses, it's not ideal when you need to jump into something spontaneous on the fly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

PM
Pooja M.

Not Specified, 500+ employees

5.0

“interactive demo builder”

Pros

Best part is how effortlessly it lets our team put together interactive product demos without needing engineering help. The interface feels user-friendly so getting started doesn't drag on for weeks. Once everything clicks, I'm able to build, tweak and launch demos in a lot less time than we used to spend. It also gives us strong control over how customers experience the product during the sales process. Since marketing and sales can work from the same demo assets and flow, they've become much more aligned and effective. Overall, it's become a real boost to our go-to-market strategy.

Cons

Learning curve can be a bit steep initially for non-technical users. The good news is that the support team responds quickly and the documentation is well put together which makes the ramp-up smoother. It's also reassuring to see the platform improving over time, clearly they're paying attention to what users ask for. Any early hurdles end up being well worth it for the value you get.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

RJ
Rahul J.

Not Specified, 11-50 employees

4.0

“Low-code approach convenience”

Pros

Reprise is built around a low-code approach and an accessible GUI which makes it pretty quick to get going without feeling buried in complexity. The integrations with other products are also easy so connecting workflows and tools doesn't become a major headache. Overall, it feels designed to help you build and iterate fast while still keeping things practical.

Cons

It would be even better if it offered more ready-to-use options and use cases personalized to a wider range of industry verticals.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

TK
Tyler K.

Not Specified, 500+ employees

5.0

“bring more people into demos”

Pros

From a solution standpoint, using Reprise helped our Presales team confidently bring more people into demos and customer conversations. At a large conference, that extra capacity translated into more productive, engaging chats and we saw higher conversion rates as a result. Setup also felt very manageable, we were able to get Reprise up and running with just one administrator and builder, thanks to how the platform supports building and day-to-day use. When we hit a few snags while creating our content, the Reprise support team didn't only fix the immediate problems, they also shared best practices, including guidance on how to structure and organize our build folders so we'd have better visibility into the metrics. Overall, both the product and the people behind it exceeded every expectation.

Cons

Nothing to report right now, there's truly nothing negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 500+ employees

3.0

“laggy walkthrough”

Pros

In my opinion it really does a good job of coming across as "real" and personalized to the customer so the experience feels customized rather than generic.

Cons

Once the demo gets long especially when you're moving through more than 15 screens, it starts lagging which makes the walkthrough less smooth than it should be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

GSJ
Gurjot Singh J.

Not Specified, 500+ employees

5.0

“customized demos”

Pros

It lets us put together customized, interactive product demos with far less engineering than one usually expects. The platform feels pretty accessible when you're personalizing the same demo for different audiences and it keeps things polished with a real-time experience for prospects. Being able to present the product in a controlled but still realistic way has noticeably improved our sales conversations and boosted customer engagement. On top of that, the support team and documentation are solid so adopting new features doesn't drag out for weeks.

Cons

There's a learning curve early on especially once you start building more complex demos that involve advanced configurations. Larger demos can sometimes run into performance hiccups and the analytics could be stronger if it wants to offer deeper visibility into how users actually interact. Even though the tool is powerful, a handful of small usability tweaks and more automation would make the whole workflow feel even smoother.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Information Technology and Services, 500+ employees

4.0

“interactive sales tours!”

Pros

This feels pretty personalized and genuinely interactive which is why it's been working well for me. I'm using it during live sales calls and also when I run product tours and it helps keep the conversation moving instead of feeling one-sided.

Cons

To be honest there is a learning curve and it can come off a bit technical at first. It isn't the easiest tool right away so you do need some time to get comfortable with how everything fits together.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

AS
Anastasia S.

Not Specified, 500+ employees

4.0

“Scale & personalize demos”

Pros

Reprise makes it possible for us to scale our demos and personalize them by vertical without having to spin up lots of separate environments. The UI feels user-friendly so the whole workflow stays pretty approachable even as things grow.

Cons

There are times when it feels a bit buggy but the support team is genuinely responsive. Most issues get sorted out quickly so the bugs don't end up being a long-term problem.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7