Joe C.
Small-Business, 11-50 employees
“Mobile transcription workflow tool
Pros
On my end, I like using my iPhone's Voice Memos app along with this service. I can tap the three dots on a recording and send it over to Rev in just a few seconds which is really convenient. When I switch to my laptop, I can open transcripts, label speakers, fix small errors and download everything easily. It fits well into how I like to work.
Cons
I don't really have major complaints but I did lose a few recordings while using it directly on my iPhone. It happened after I finished recording and I'm pretty sure I tapped something wrong. Because of that, I switched to using Voice Memos on my phone and then sending files to Rev. That process has been working well for me ever since.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10