“Refund overdue and support useless”

Pros

Nothing positive stood out and the customer service was awful.

Cons

The data export failed five times in a row with no proper explanation. I don't want to deal with a robot when I need help so I want my refund.

“Sequencing makes outreach much easier”

Pros

Sequencing has been incredibly helpful. I no longer have to keep writing to people over and over again for cold outreach.

Cons

Well the one thing missing is mail merge. It would be amazing if I could send messages to everyone at once.

“Great support with outreach insights”

Pros

The customer support has been really strong and they make sure we're getting the most value possible from the product. It takes a lot of the work out of outreach and collecting account information and I can practically stop doing Google searches for insights before reaching out to a prospect.

Cons

The interface isn't the nicest looking and at times it can feel a little complex.