“Knowledgeable staff”

Pros

Their team has been positive, knowledgeable and genuinely helpful and they always stay communicative throughout the process.

Cons

There's really nothing notable to point out right now. I haven't run into any issues with either the product or the way they operate.

“Prospecting that keeps working”

Pros

When the day gets too packed to spend time prospecting, it's reassuring to know this is still running in the background for us. We're able to stay in control of the messaging while also reaching markets beyond our usual business.

Cons

I'd love to see better support for companies where a single person assigns leads to several reps. Having customized lead assignment and distribution built directly into the platform would make a big difference.

“Strong leads and a clean dashboard”

Pros

It has brought in a lot of solid leads for me and the dashboard is simple to use.

Cons

I would love the ability to respond to objections, interested replies or even positive responses directly inside my Sailebot campaign. I'd also like to see more automation for getting meetings booked with me like using a scheduling link or having the bot manage that step by itself.

“Cooperative support team”

Pros

Their customer service has been really helpful and keeping track of everything through the dashboard is very convenient.

Cons

At times the bot sends misleading emails which ends up causing inaccurate results.

“Easy to set up meetings”

Pros

It's been really helpful for connecting with people we probably wouldn't have been able to reach otherwise and it makes setting up meetings very simple.

Cons

It can still be difficult when it's not an actual human interaction, I guess.

“Impressive dashboard”

Pros

Having access to both the AIQLs and the objections has been really valuable. They help a lot with prospecting and, at the very least, make it easier to add new accounts into our CRM database. It's also very helpful to view how each individual email is performing. Overall, the dashboard is quite impressive.

Cons

A challenge has been getting it to prospect the right people and businesses consistently. Right when it seemed like it was finally targeting the correct contacts, we noticed it was still reaching out to people based on where their headquarters are. I also wish the dashboard showed which Sailesbot the AIQLs or objections belong to when you hover over them.

“Cuts down on repetitive work”

Pros

It adds intelligence to repetitive manual tasks and frees up more time to focus on the human work that really makes a difference and sets you apart.

Cons

It would be better if it offered more customization and had a less broad approach.

“Amazing support”

Pros

Alex, our rep, has been very communicative throughout the process. The results haven't been outstanding yet but we're still optimistic and expecting growth.

Cons

The prospecting emails still come across as fairly robotic.

“Brilliant prospecting tool”

Pros

Right away, it feels like a strong prospecting tool. It takes care of repetitive tasks, works through large volumes of data and helps speed up both prospecting and building traction within organizations.

Cons

It unfortunately doesn't come through my work email.

“Regular new features”

Pros

Sailes keeps evolving the product and regularly rolls out new features and improvements. It's also really encouraging to see our feedback being heard and shared with the product team for future enhancements.

Cons

At the same time we haven't seen as much success getting AI QLs to work for our sales team. We've had a few come through but there hasn't been as much momentum there as we'd hoped which the newer features will hopefully improve.

“Dedicated team”

Pros

Having a team that's ready to help with strategy and make sure the bots are set up in the best way possible is what makes it stand out. The hands-off nature of the platform is also a really nice benefit.

Cons

The part that has been lacking for me is the bot's performance up to this point. The results have room to get better.

“Works in the background”

Pros

Sailebot working in the background to constantly prospect and search for qualified leads has been a huge plus. Being able to steer it in the right direction and tailor the messaging to match my approach has been really valuable.

Cons

There are times when the bot hits a cold streak and the leads do not come in as consistently or as frequently as I would like.

“Lead tracking made simple”

Pros

Keeping track of leads is very simple and it also makes it possible to contact a large number of people at once.

Cons

What could be improved is how responses are organized compared with people who were only sent an email.

“Proactive support”

Pros

Whenever we've needed something, it's client-facing team has been quick to respond and genuinely helpful throughout.

Cons

It can take some time before the results really start to build and getting the best out of the service often means adjusting quite a few parameters and spending time fine-tuning things.