John Hegedus
Small Business, 11-50 employees
“AI partnership is genuinely helpful”
Pros
We started working with SalesAPE.ai earlier this year and the team has been fantastic throughout the process of building and developing our AI program. They've been outstanding partners every step of the way.
Cons
Nothing to mention here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kane
Small Business, 11-50 employees
“Tool performs well with great help”
Pros
Calling it the software god might be a stretch but it really has delivered for us. We ran into a billing issue and although it took a bit of back and forth, the team did get it resolved in the end. I'd still recommend it overall though their communication could definitely be a little better.
Cons
There's still some room to improve but nothing major enough to cause real concern.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Bridget
Small Business, 11-50 employees
“Team fixes issues when they arise”
Pros
After a previous issue Gray personally reached out, listened closely to everything that concerned me, took responsibility and walked me through the improvements it has made since then. He never brushed off what happened or tried to downplay the effect it had. Instead, he took the time to understand exactly where things broke down and put real effort into making it right. That says a lot about the kind of team and company it is. The way Gray handled the situation completely changed how I viewed the company. It showed me they're willing to listen, improve and truly take customer feedback seriously. Because of that I'd absolutely consider using it again in the future. I really like the follow-up, the professionalism and the sincere effort to turn a bad experience into a much better one. I absolutely DO recommend it!
Cons
No complaints at this point.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10