“Effective chat flow management system”

Pros

The flow builder and contact CRM work really well together. It's been helpful for managing conversations and keeping my sales process organized.

Cons

One issue is the LLM behind it doesn't seem very strong when it comes to learning from or understanding prompts and the knowledge base. Because of that we have to spend quite a bit of time tuning prompts to get the results working properly.

“Strong omnichannel automation capabilities”

Pros

Having omnichannel support along with API integrations and AI-driven automation makes SleekFlow really capable and practical to use.

Cons

They roll out new features very often but the platform's stability still needs a lot of improvement.