“reliable tool”

Pros

Tourial is the kind of tool that can seriously accelerate your growth efforts. Getting everything up and running is simple and easy and the consulting and support from the team while creating standout customer experiences in the product tour has been A+. I really think every SaaS company will end up having a product tour and adopting it now puts you ahead of the curve.

Cons

There's not much to complain about. I'd just love to see the built-in reporting and analytics become more advanced over time.