Turtl

Turtl Reviews

Total 26 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

19%

4

Stars

65%

3

Stars

12%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CR
Claire R.

Mid Market, 101-500 employees

4.0

“Reliable content creation tool”

Pros

After about a year of using Turtl, it's been easy to navigate and put together content. Whenever I have needed help, support has always been available and responsive.

Cons

At times I'd like having a little more flexibility when it comes to arranging the page layout.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

LJ
Luisa J.

Enterprise, 500+ employees

4.0

“Branding templates that really work”

Pros

Having document templates available, along with personalized styling tied to our company branding makes it really useful for us.

Cons

The one design feature I still miss is the ability to build graphs directly inside the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

AB
Allie B.

Enterprise, 500+ employees

4.0

“amazing design, strong support”

Pros

The UI/UX in it is very user friendly. It doesn't take long to understand how to add content to pages and use design elements that make everything look good. The onboarding and support have been excellent as well and our weekly meetings with our rep have been really helpful whenever we need guidance.

Cons

There is still a bit of a learning curve when it comes to using the platform fully and getting a better understanding of performance. We also needed some extra training before feeling comfortable with the AI tools.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

WJG
WENDY JAIRI G.

Enterprise, 500+ employees

5.0

“Freeform design is good”

Pros

Being able to work with a freeform layout is what makes it so useful for me since it lets me place images and text more naturally without being stuck with the old column limitations. Another thing I really value is the option to share a draft before publishing an ebook which helps a lot when checking content with other teams ahead of release. On top of that getting started with it was very easy and it was simple to understand from day one.

Cons

An improvement I'd really like to see is a visits graph by country. Right now that information is only available through a filter but having it displayed as a pie chart would make it much better especially for quickly seeing what percentage of the total comes from one country or another.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Law Practice, 500+ employees

3.0

“Interactive brochures with a learning curve”

Pros

The online brochure-style documents feel far more interactive and engaging than a static PDF which makes the content more appealing overall.

Cons

Adding content or making edits isn't always easy so figuring out how to update things can take a bit of trial and error.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

JB
Jennifer B.

Enterprise, 500+ employees

4.0

“Client docs that look professional”

Pros

Has been really useful for building pre-meeting documents especially when we want client engagement to feel more personalized and consistent. The final output looks decent and professional and it does a strong job of helping us create highly customized, account specific content. Our team depends on these documents to help move high-value opportunities forward across the pipeline. Getting started was also not a hassle since the platform is easy to navigate and I was able to learn it quickly while working alongside a colleague.

Cons

One frustration is that I run into limitations when I want to change fonts or reposition elements on my default pages. I'd like more flexibility to customize the default slides especially the ability to click into each item, edit it and move it around more freely. Access to a wider range of fonts would also help. On top of that it doesn't support OpenReel which adds an extra step to the process that really seems unnecessary.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

10

AB
Ashley B.

Enterprise, 500+ employees

4.0

“ready made layouts for any content”

Pros

Those ready made layouts are a big help when design isn't really your strong point. They can make even pretty weak content come across as professional and visually appealing.

Cons

I prefer having full control over where everything goes, like in Adobe InDesign. This setup may suit some users but I really don't enjoy working without that level of freedom.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LR
Laura R.

Enterprise, 500+ employees

5.0

“very engaging templates”

Pros

It is easy to use and the template suggestions are especially helpful when a blank page seems a bit intimidating. The platform displays information in a really visually engaging way which works particularly well for employee benefits content and learning and development materials. Publishing content is also very simple and being able to share a draft link makes the review process much more convenient for others. Those template ideas also make the design process faster, easier and potentially more professional visually.

Cons

Something that gets frustrating is how content blocks sometimes jump around and then become difficult to move back or even locate. I'd also rather have the left-hand content panel reflect the appearance order because it doesn't always line up with the layout on the right once items shift after being placed. At times when trying to move content to another page, the option disappears off screen and cannot be scrolled to which makes the process awkward. It would also help if there were a wider selection of stock photos available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

DC
Darren C.

Enterprise, 500+ employees

5.0

“works well on every device”

Pros

Designing in it is really quick and it adapts well across different devices.

Cons

At times working with layers in the designer interface can feel a bit frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

RW
Rob W.

Mid Market, 101-500 employees

4.0

“Fast branded content wins”

Pros

Putting together branded content is really easy and it doesn't take long to create something that looks on-brand and professional. It's become the tool I reach for whenever we need materials that look professional without spending too much time on them. Being able to turn out high quality content much faster is a big advantage especially with the amount of work we manage. The live update feature is also a huge benefit since it helps catch and fix mistakes before they slip through. I also enjoy the interactivity it adds, even if I'd still like to see a bit more of that. On top of that getting started was incredibly simple because so much was handled for us, from personalizing the account to setting up all of our brand assets.

Cons

Even though the platform is user friendly overall there are still a few areas that don't feel especially obvious or simple to find your way around. We do have Hatch AI but I'd still really like a clearer analytics area that seems more user friendly and easier to work with.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Information Technology and Services, 500+ employees

4.0

“Professional evergreen content”

Pros

Turtl makes it simple to create evergreen content in a fresh, professional and elegant format.

Cons

At this point I have not run into any disappointments or problems.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

ED
Evan D.

Mid Market, 101-500 employees

4.0

“Engaging ebooks with better output”

Pros

Right away it stood out for how well it helps create visually appealing ebooks without needing to figure out every design detail from scratch. The way it organizes content is really amazing and it removes a lot of the guesswork that usually comes with layout and presentation. The biggest benefit for our team has been the boost in engagement as it gets people to click through and actually spend more time reading about our company. Since moving away from building everything manually, we've been able to produce more content in less time while still keeping it professional and engaging.

Cons

Coming from a layout design background, there are times when it seems limiting because it doesn't offer the same level of creative control I'd get with something like InDesign. That can be frustrating once in a while. At the same time, I get why those boundaries exist as they make the platform more accessible for people without a design background and help keep everything consistent and standardized across the board.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

MG
Massimo G.

Enterprise, 500+ employees

4.0

“Personalized content that integrates”

Pros

The best parts of it is its personalization capability. Creating an ebook or other content that stays on-brand is very simple and the interactive experience adds a lot from the customer side as well. It helps us deliver content to customers faster while making it feel more tailored and intentional for them.

Cons

What I'd really like to see added is AI as part of the platform. I also know it is working on landing page features and I am excited for those to arrive because they could give us another way to build integrated, personalized journeys across all the different content pieces we manage in it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

A
Anonymous

Marketing and Advertising, 11-50 employees

1.0

“design is bad”

Pros

One thing I can say is that the support team has been very helpful and responds quickly whenever needed.

Cons

The AI features and design process have been frustrating because it's hard to create things the way I want. As a graphic designer, I keep experimenting with it but the results just have not been good.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

1

AB
Adama B.

Mid Market, 101-500 employees

4.0

“Provide powerful insights”

Pros

Right from the start I find it very user friendly. We use it to build interactive marketing content for events and campaigns and it has completely changed the way we work. The drag and drop editor makes it simple to create professional-looking documents without needing any design skills. The built-in analytics are also a huge plus as being able to see how readers engage with each section genuinely helps us refine and improve our content strategy.

Cons

If there's one thing that could be better, it would be having more flexibility when customizing templates. Aside from that it's an excellent tool and one I'd absolutely recommend to marketing teams.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

10

MA
Mousa A.

Mid Market, 101-500 employees

4.0

“quick to setup”

Pros

It has been really helpful for creating content and keeping prospects engaged. The platform is simple to use, the UX is user friendly and getting around it is very easy. The initial setup was also quick and hassle free.

Cons

One thing that would make it even better is having more integrations especially with tools like Lovable, Navattic and other newer platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

NJ
Nicky J.

Enterprise, 500+ employees

5.0

“Easy live updates for HR”

Pros

Working in HR I have really enjoyed using it because it is very user friendly from the start. I don't need any digital design expertise to begin using it and I can jump straight in to edit documents, update content and create new pieces without needing specialist skills. Being able to change important information in real time without rebuilding or reissuing new documents is a huge advantage and it is much simpler than relying on PowerPoint or other document tools. The tutorials are also a big help and make learning the platform much easier. Those live updates are especially valuable in a fast-moving business like ours since I can keep content current without wasting time recreating documents over and over. On top of that the initial setup was very stress free and our account manager did a really helpful job guiding us through everything.

Cons

Honestly I have not come across anything to dislike.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

RG
Roberto G.

Enterprise, 500+ employees

4.0

“Organized content, professional output”

Pros

Everything created in it stays well organized by category which makes editing much more convenient later on. The final experience is also very visually appealing for the reader. Another big plus is how quickly reports and guides can be put together without having to create any URL and they still look professional. Also it removes the need to rely on a designer to produce modern looking content.

Cons

While laying out content, updating a few lines near the bottom of the page can sometimes be a bit difficult. Also, there are certain elements, such as disclaimers, that I cannot edit on my own and usually need to contact the support chat for help although they do respond quickly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Financial Services, 51-100 employees

3.0

“Useful sharing and tracking tools”

Pros

Putting together a brochure or report from the ground up is fairly easy and the platform includes all the essential tools needed to do it. The support team can help get the basics configured and the data tracking features are genuinely useful. Sharing a report by link is also much more convenient than sending PDFs around. On top of that it integrates with a wide range of platforms.

Cons

The interface can be pretty irritating at times. For instance, the pages keep jumping to the next one whenever I click on an element which gets frustrating fast. Another limitation is that I cannot copy and paste elements from one page to another.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

HR
Hunter R.

Small Business, 11-50 employees

4.0

“Engaging docs with useful insights”

Pros

Turtl has been really helpful for putting together marketing and commercial documents especially when I want the content to look more engaging, better structured and dynamic for the reader. The platform is user friendly which makes a big difference day to day. I also value how it brings user data to the surface. I rely on the chart feature quite a bit because it's easy to build charts and importing data into them is simple. Getting started was also very stress free thanks to the support from a customer success representative.

Cons

I'd still like better access to the auto-layout features. At times the template selection feels a bit limited so having more variety would help especially options that connect better with narrative-style storytelling.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7