
NorthBay Reviews
Total 36 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars89%
4
Stars3%
3
Stars6%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Daniyal
Discover Tech, 10-49 employees
“A more organized approach is required
Pros
They have put together a talented team of individuals.
Cons
We need them to work on their organization. The communication and task delegation was very haphazard in the beginning.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Wallace
Stokes Pharmaceuticals, 10-49 employees
“The project manager took care of us
Pros
We felt like we were valued and cared for especially by their project manager. It was a treat to be working with such a professional team. We learned a lot from their workflow and scrum styles.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Deborah
Shoe Shiners, 2-9 employees
“Northbay takes our feedback seriously
Pros
Our team was facing a lot of problems with the previous developer but they solved all of them. They are good listeners and value what you have to say. They apply the feedback to the next iteration immediately.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Bhoomika
Norton & Norton, 11-50 employees
“The team has made a lot of valuable additions to our website
Pros
They are masters of web development and know how to handle any scale of project. They understood what our customers require from us and added innovations wherever necessary on their own
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Vivian
Graves Jewelry , 10-49 employees
“They worked on our project like it was their own
Pros
The team has organized their efforts towards our system and they all worked hard to turn our vision into a reality. We have found them to be very strong in their technical and moral values.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Genevieve
Braulee, 10-49 employees
“They have taught us a lot
Pros
Their project manager and developers are all very patient when it comes to dealing with people who are not technically proficient. They explained every thing to us in layman terms and were very helpful.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Glinka
Elliot E. Marketing, 10-49 employees
“We are working with a team of professionals
Pros
You can tell a team takes their job seriously by how well they respond to deadlines. They are always on time and they also take initiative. They pitched many great ideas to us and we are grateful.
Cons
NA
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Wayne
French Fox, 10-49 employees
“They need to work on their communication
Pros
They have great designers and developers on their team.
Cons
The communication channels are not easily accessible. You need to wait at least one business day to hear back from them.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Vicky
Starter Up, 10-49 employees
“The app is being downloaded more times everyday
Pros
We are extremely pleased with their work. The app they built for us was perfect in every way. Our users like it too because every day the number of downloads keep increasing more and more.
Cons
NA
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Molodov
Reed Tyres, 2-9 employees
“We successfully launched the software with their help
Pros
The team has done an amazing job with our software. They worked day and night to make sure the software had no bugs and was completely ready for the launch date.
Cons
There were no cons
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Arturo
Holts Colts, 10-49 employees
“They pleased all our stakeholders
Pros
The solution they provided for us was very effective and it checked all the boxes in our list. The stakeholders are pleased with the progress and they have agreed to hire them for the remainder of the project.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Bernard
Harris Finance, 10-49 employees
“The team is efficient and skilled at what they do
Pros
They have a lot of skills under their belt like PHP and Drupal. We needed a team that could provide all the services and Northbay is that team. It is very easy for us to talk to them and discuss things.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kim
Black Riders, 2-9 employees
“Things are working well for us
Pros
The project is still ongoing but they have done a great job so far. They are good listeners and take their time to understand the requirements before they begin working which is very rare in a team.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Christie
Vinlap, 10-49 employees
“We were impressed by their speed
Pros
Northbay has maximized their efficiency and they know how to delegate tasks. We are happy with the work they have done for us and they have made the launch very easy for us by working fast.
Cons
NA
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bonnie
Casey Chip Real Estate, 10-49 employees
“Our website is working better than ever now
Pros
They worked on our website and did a wonderful job. It has all the elements that we wanted and is bringing in more traffic than ever before. We are happy with the work they have done for us.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Osric
Carter Cars, 10-49 employees
“A talented and reliable team
Pros
You will be taken care of by Northbay and their employees because they are skilled professionals ready to do the job. They are always available for meetings and provide the required work on time.
Cons
NA
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8