Total 36 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

3%

3

Stars

6%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Daniyal

Discover Tech, 10-49 employees

3.0
August 2021

A more organized approach is required

Pros

They have put together a talented team of individuals.

Cons

We need them to work on their organization. The communication and task delegation was very haphazard in the beginning.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

W

Wallace

Stokes Pharmaceuticals, 10-49 employees

5.0
August 2021

The project manager took care of us

Pros

We felt like we were valued and cared for especially by their project manager. It was a treat to be working with such a professional team. We learned a lot from their workflow and scrum styles.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D

Deborah

Shoe Shiners, 2-9 employees

5.0
August 2021

Northbay takes our feedback seriously

Pros

Our team was facing a lot of problems with the previous developer but they solved all of them. They are good listeners and value what you have to say. They apply the feedback to the next iteration immediately.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

B

Bhoomika

Norton & Norton, 11-50 employees

5.0
August 2021

The team has made a lot of valuable additions to our website

Pros

They are masters of web development and know how to handle any scale of project. They understood what our customers require from us and added innovations wherever necessary on their own

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

V

Vivian

Graves Jewelry , 10-49 employees

5.0
August 2021

They worked on our project like it was their own

Pros

The team has organized their efforts towards our system and they all worked hard to turn our vision into a reality. We have found them to be very strong in their technical and moral values.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

G

Genevieve

Braulee, 10-49 employees

5.0
August 2021

They have taught us a lot

Pros

Their project manager and developers are all very patient when it comes to dealing with people who are not technically proficient. They explained every thing to us in layman terms and were very helpful.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

G

Glinka

Elliot E. Marketing, 10-49 employees

5.0
August 2021

We are working with a team of professionals

Pros

You can tell a team takes their job seriously by how well they respond to deadlines. They are always on time and they also take initiative. They pitched many great ideas to us and we are grateful.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

W

Wayne

French Fox, 10-49 employees

2.0
August 2021

They need to work on their communication

Pros

They have great designers and developers on their team.

Cons

The communication channels are not easily accessible. You need to wait at least one business day to hear back from them.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

4

V

Vicky

Starter Up, 10-49 employees

5.0
August 2021

The app is being downloaded more times everyday

Pros

We are extremely pleased with their work. The app they built for us was perfect in every way. Our users like it too because every day the number of downloads keep increasing more and more.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M

Molodov

Reed Tyres, 2-9 employees

5.0
August 2021

We successfully launched the software with their help

Pros

The team has done an amazing job with our software. They worked day and night to make sure the software had no bugs and was completely ready for the launch date.

Cons

There were no cons

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Arturo

Holts Colts, 10-49 employees

5.0
August 2021

They pleased all our stakeholders

Pros

The solution they provided for us was very effective and it checked all the boxes in our list. The stakeholders are pleased with the progress and they have agreed to hire them for the remainder of the project.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

B

Bernard

Harris Finance, 10-49 employees

5.0
August 2021

The team is efficient and skilled at what they do

Pros

They have a lot of skills under their belt like PHP and Drupal. We needed a team that could provide all the services and Northbay is that team. It is very easy for us to talk to them and discuss things.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Kim

Black Riders, 2-9 employees

5.0
August 2021

Things are working well for us

Pros

The project is still ongoing but they have done a great job so far. They are good listeners and take their time to understand the requirements before they begin working which is very rare in a team.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

C

Christie

Vinlap, 10-49 employees

5.0
August 2021

We were impressed by their speed

Pros

Northbay has maximized their efficiency and they know how to delegate tasks. We are happy with the work they have done for us and they have made the launch very easy for us by working fast.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B

Bonnie

Casey Chip Real Estate, 10-49 employees

5.0
August 2021

Our website is working better than ever now

Pros

They worked on our website and did a wonderful job. It has all the elements that we wanted and is bringing in more traffic than ever before. We are happy with the work they have done for us.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

O

Osric

Carter Cars, 10-49 employees

5.0
August 2021

A talented and reliable team

Pros

You will be taken care of by Northbay and their employees because they are skilled professionals ready to do the job. They are always available for meetings and provide the required work on time.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8