Total 9 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rein

Logistics and Supply Chain, 1-10 employees

More than a year

5.0
October 2023

Feels like it is built for us

Pros

The Cargoson app is built exactly for what we need. And I love that I can access it from both my phone and computer.

Cons

They are constantly making improvements every day, so no complaints from me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EM

Eva Maria

Printing, 1-10 employees

Less than 6 months

5.0
October 2023

It is a complete software

Pros

You know what the best part is? Having all the offers in one place. It makes comparing prices and delivery times super easy.

Cons

Not sure if the dates update automatically or what but sometimes the delivery dates shown are wrong. We still have to contact the carrier to get the actual time. Also, some of our carriers have uploaded their price lists, but we still cannot get automated prices.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K

Kert

Paper & Forest Products, 51-100 employees

Less than a year

4.0
October 2023

Saves us time

Pros

Entering products and goods for transport orders is really simple and quick for me now. Credit goes to Cargoson!

Cons

Changing or canceling an order takes way too long. I would like it more if this process was quicker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

Triin

Cosmetics, 11-50 employees

More than a year

5.0
October 2023

Makes logistics simple

Pros

I can book transport for all our freight partners in one place, which saves a lot of my time. Comparing prices and transit times is also simple and the delayed shipment report is a great feature as it only notifies me when something is running late, so I don't have to check every order manually. Plus, their customer support is amazing. They are helpful and friendly. Honestly, couldn't ask for more. Keep up the great work!

Cons

Sometimes, carrier tracking statuses don't update in real time. I am guessing thats more of an issue on the carrier's side since the info comes from their portals, but still it is annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Deivid

Wine and Spirits, 11-50 employees

Less than 6 months

5.0
March 2023

Love it...

Pros

The thing I like the most is that everything is in one place. I do not need separate accounts for every transport company. Comparing prices is so also easy and since the system saves all the addresses, it's quick and easy to send cargo to places we have shipped before.

Cons

Once we save an order, we can't edit it, which is a little bothersome mainly if we need to make quick changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sandra

Furniture, 11-50 employees

Less than a year

5.0
March 2023

Streamlines logistics like never before

Pros

It has become our go to logistics partner. One we didn't even realize we needed. At Silen, we ship silence to over 50 countries and Cargoson was very helpful in making that process smooth. It keeps transportation costs transparent, automates tasks and helps us use our time more efficiently with way less back and forth emails. At first, we were skeptical about using a platform to handle all our logistics tasks, but after more than a year of using it daily, we can confidently say it has made a real difference. One of the biggest perks is having all inquiries in one place, even with multiple users. It makes tracking orders easier and if someone else needs to take over a project, all the info and communication are right there. Another big plus is the fixed price lists. As they not only help control costs but also speed up the process, making it much easier to arrange deliveries with different forwarders.

Cons

The platform keeps improving, so that is a good sign. And at the moment we do not have nay feedback to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lenno

Electrical/Electronic Manufacturing, 101-500 employees

Less than a year

5.0
February 2023

Impressed with its performance

Pros

Cargoson software is really easy to use. I love how I can compare pricing before placing a transport order. Plus, having CO2 data available in one place is a nice touch.

Cons

I feel like the transportation error monitoring system could use some improvements, but I also know they are already working on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Joonas

Chemicals, 51-100 employees

More than a year

5.0
February 2023

Brings clarity to transport logistics

Pros

Not only is it easy for us to use but it also has a clean UI. Plus it is packed with number of useful features.

Cons

Working with carrier pricelists is not as smooth as I expected it to be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rainer

Accounting, 51-100 employees

Less than a year

5.0
February 2023

Helps businesses grow with ease

Pros

It is a great way to find new transport partners and explore alternative options for our current routes. I also like that I can continue working with my existing transport partners through Cargoson without any disruptions.

Cons

The transport booking window could have more info fields. Also, if I share tracking details with customers, it would be great if they had a visual tracking option right on the webpage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9