CobbleStone Contract Insight

CobbleStone Contract Insight Reviews

Total 14 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

36%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

David

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0
September 2024

Just signed up, but already liking CobbleStone

Pros

It was really a mix of features and pricing that really made the difference.

Cons

We have just started the implementation so I don't have much to say yet.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

B

Brizl

Marketing and Advertising, 11-50 employees

Less than a year

4.0
February 2023

Changed everything but in a good way

Pros

Really transformed how we manage contracts. We can now track all of them and their details in one place thanks to the simple interface and customizable dashboards. The ability to quickly search and find contracts based on specific criteria has been a gamechanger. The software integrates smoothly with other systems and the support team is always there to help with any issues.

Cons

One of the main challenges is the interface, which can be tough to use at first. It takes some time to get used to all the features and new users can struggle with the learning curve. Also, the software can be slow to load especially with larger contract databases, which can impact productivity. The reporting and analytics features could also use some work as it can be hard to pull useful insights from the data.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

T

Terrance

Education Management, 500+ employees

More than a year

5.0
December 2022

a perfect fit for us

Pros

We really appreciate how well it integrates with MS Word and Excel. Cobblestone even has a built-in plug in for Word and Outlook.

Cons

We haven't had any issues with the system so far. It's been great for years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Day

Automotive, 500+ employees

Less than 6 months

5.0
April 2021

Solid product that does exactly what we need

Pros

The Account management team is fantastic. I really value our account manager, he was great!

Cons

No cons so far. The product has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennie

Consumer Goods, 500+ employees

Less than 6 months

5.0
November 2020

Simple system and a team that's always ready to help

Pros

The software is super user friendly. If you ever hit a snag, help is just a call or email away.

Cons

Sometimes the system crashes when I'm generating an ad-hoc report. It could be user error, though. I'd love to have a feature that lets me export bulk attachments myself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Miriam

Oil & Energy, 51-100 employees

Less than 6 months

5.0
October 2020

Setting up and using it was really easy

Pros

It makes creating and storing documents so easy.

Cons

No cons right now since we have just rolled out the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sharon

Biotechnology, 101-500 employees

Free Trial

5.0
October 2020

Simple and easy to use

Pros

The system is easy and simple to learn. The support team during our trial phase (we're still in it) has been amazing! They have been able to accommodate every feature request we had.

Cons

I've tried watching a few video tutorials to figure things out on my own, but some of them are a bit boring and hard to follow. It would be helpful if there were a search function where you could just type in what you want to learn and get a list of tutorials. Finding topics in the Wiki can be a bit tricky.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

V

Vanesa

Aviation & Aerospace, 101-500 employees

Less than 6 months

4.0
October 2020

We wanted a central repo, but CobbleStone gave us so much more

Pros

What I love most about Cobblestone is how simple it makes managing my contracts, and how quickly I was able to start using it to handle everything.

Cons

Document collaboration is too difficult. I'm constantly exchanging markups with my customers, and it's really time consuming to process documents, merge templates, check in and out, attach files and make sure Im selecting the right contacts from the dropdown menus and so on...

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

P

Patty

Information Services, 101-500 employees

More than a year

5.0
June 2020

Love the product, highly recommended

Pros

it is a great system that helps me stay on top of contracts, find documents and get tasks done on time. The customer support is awesome and always quick to respond.

Cons

It meets all our needs. No complaints here!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jimmy

Oil & Energy, 500+ employees

Less than a year

4.0
June 2020

CobbleStone makes managing industrial contracts easy

Pros

The technical support was amazing with regular follow-ups and conversations to tailor the program to fit our industry's needs for contracts and documents.

Cons

Nothing really. There were a few obstacles but the Cobblestone team worked closely with us to get the results we needed. We ran into a couple of issues with flexibility in their canned product but we figured it out with other options that fit our needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

M

Melody

Chemicals, 51-100 employees

More than a year

5.0
May 2020

Easy-to-use database for all our contract info

Pros

My favorite feature is the tracking. Uploading documents is also really easy.

Cons

Off the top of my head, I can't think of anything that needs to change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charlene

Biotechnology, 11-50 employees

Less than a year

4.0
May 2020

powerful, flexible, and easy on the budget

Pros

The customization features helped us capture the right data and generate useful reports for different departments.

Cons

There is some lag time and it would be nice to be able to remove or hide out-of-the-box fields/modules. But the longer you use the platform, the less you notice those things.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

P

Pam

Government Administration, 101-500 employees

More than a year

5.0
May 2020

As a solo contract manager, it has saved me

Pros

I love the email alerts. I was really struggling to keep up with a ton of unique agreements for a government agency. Still, CobbleStone's Contract Insight software helped me get everything under control and organized in a way that's easy to retrieve and ensures I never miss a deadline.

Cons

At first, there were some labels and categories that couldn't be changed, which was a minor inconvenience. But over the past couple of years, Contract Insight has become incredibly customizable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Debbie

Telecommunications, 500+ employees

Less than a year

5.0
April 2020

Fast and easy

Pros

It was up and running quickly and had a pretty short learning curve.

Cons

Building reports takes a bit of trial and error.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10