
CobbleStone Contract Insight Reviews
Total 14 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
David
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Just signed up, but already liking CobbleStone
Pros
It was really a mix of features and pricing that really made the difference.
Cons
We have just started the implementation so I don't have much to say yet.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Brizl
Marketing and Advertising, 11-50 employees
Less than a year
“Changed everything but in a good way
Pros
Really transformed how we manage contracts. We can now track all of them and their details in one place thanks to the simple interface and customizable dashboards. The ability to quickly search and find contracts based on specific criteria has been a gamechanger. The software integrates smoothly with other systems and the support team is always there to help with any issues.
Cons
One of the main challenges is the interface, which can be tough to use at first. It takes some time to get used to all the features and new users can struggle with the learning curve. Also, the software can be slow to load especially with larger contract databases, which can impact productivity. The reporting and analytics features could also use some work as it can be hard to pull useful insights from the data.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Terrance
Education Management, 500+ employees
More than a year
“a perfect fit for us
Pros
We really appreciate how well it integrates with MS Word and Excel. Cobblestone even has a built-in plug in for Word and Outlook.
Cons
We haven't had any issues with the system so far. It's been great for years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Day
Automotive, 500+ employees
Less than 6 months
“Solid product that does exactly what we need
Pros
The Account management team is fantastic. I really value our account manager, he was great!
Cons
No cons so far. The product has been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennie
Consumer Goods, 500+ employees
Less than 6 months
“Simple system and a team that's always ready to help
Pros
The software is super user friendly. If you ever hit a snag, help is just a call or email away.
Cons
Sometimes the system crashes when I'm generating an ad-hoc report. It could be user error, though. I'd love to have a feature that lets me export bulk attachments myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Miriam
Oil & Energy, 51-100 employees
Less than 6 months
“Setting up and using it was really easy
Pros
It makes creating and storing documents so easy.
Cons
No cons right now since we have just rolled out the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
Biotechnology, 101-500 employees
Free Trial
“Simple and easy to use
Pros
The system is easy and simple to learn. The support team during our trial phase (we're still in it) has been amazing! They have been able to accommodate every feature request we had.
Cons
I've tried watching a few video tutorials to figure things out on my own, but some of them are a bit boring and hard to follow. It would be helpful if there were a search function where you could just type in what you want to learn and get a list of tutorials. Finding topics in the Wiki can be a bit tricky.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Vanesa
Aviation & Aerospace, 101-500 employees
Less than 6 months
“We wanted a central repo, but CobbleStone gave us so much more
Pros
What I love most about Cobblestone is how simple it makes managing my contracts, and how quickly I was able to start using it to handle everything.
Cons
Document collaboration is too difficult. I'm constantly exchanging markups with my customers, and it's really time consuming to process documents, merge templates, check in and out, attach files and make sure Im selecting the right contacts from the dropdown menus and so on...
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Patty
Information Services, 101-500 employees
More than a year
“Love the product, highly recommended
Pros
it is a great system that helps me stay on top of contracts, find documents and get tasks done on time. The customer support is awesome and always quick to respond.
Cons
It meets all our needs. No complaints here!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jimmy
Oil & Energy, 500+ employees
Less than a year
“CobbleStone makes managing industrial contracts easy
Pros
The technical support was amazing with regular follow-ups and conversations to tailor the program to fit our industry's needs for contracts and documents.
Cons
Nothing really. There were a few obstacles but the Cobblestone team worked closely with us to get the results we needed. We ran into a couple of issues with flexibility in their canned product but we figured it out with other options that fit our needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Melody
Chemicals, 51-100 employees
More than a year
“Easy-to-use database for all our contract info
Pros
My favorite feature is the tracking. Uploading documents is also really easy.
Cons
Off the top of my head, I can't think of anything that needs to change.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlene
Biotechnology, 11-50 employees
Less than a year
“powerful, flexible, and easy on the budget
Pros
The customization features helped us capture the right data and generate useful reports for different departments.
Cons
There is some lag time and it would be nice to be able to remove or hide out-of-the-box fields/modules. But the longer you use the platform, the less you notice those things.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Pam
Government Administration, 101-500 employees
More than a year
“As a solo contract manager, it has saved me
Pros
I love the email alerts. I was really struggling to keep up with a ton of unique agreements for a government agency. Still, CobbleStone's Contract Insight software helped me get everything under control and organized in a way that's easy to retrieve and ensures I never miss a deadline.
Cons
At first, there were some labels and categories that couldn't be changed, which was a minor inconvenience. But over the past couple of years, Contract Insight has become incredibly customizable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Telecommunications, 500+ employees
Less than a year
“Fast and easy
Pros
It was up and running quickly and had a pretty short learning curve.
Cons
Building reports takes a bit of trial and error.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10