Total 9 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

11%

4

Stars

56%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

S

Santiago

Computer Hardware, 1-10 employees

Less than 6 months

4.0
September 2023

Great tool with amazing functionality

Pros

The software's flexibility to adapt to user preferences is a standout feature along with its many practical functions for inventory and warehouse management.

Cons

The costs for maintenance and technical support could be more affordable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

H

Heather

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0
September 2023

It has many features but needs to be improved

Pros

There are numerous features with a detailed audit trail that ensures transparency.

Cons

It's difficult to identify primary procurement items as it only allows for a primary vendor, which significantly limits the effectiveness of the Replenishment Order Entry feature.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

6

Functionality

6

E

Elthon

Food Production, 500+ employees

Less than a year

4.0
July 2023

Effective tool for inventory management

Pros

Userfriendly and highly customizable tool for warehouse and inventory management, with clear access to management features.

Cons

Depending on the setup and the number of items, the software can become somewhat unstable when generating obsolete product alerts.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9

A

Alexandra

Hospital & Health Care, 500+ employees

Less than a year

3.0
November 2022

Offers great features

Pros

The ability to personalize the system and break it down by team or department is a key strength.

Cons

The out-of-the-box setup isn't sufficient for a supply chain to run smoothly without modifications or custom changes.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

4

M

Melissa

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
August 2020

Super easy and user friendly tool

Pros

The software's ease of use was remarkable. The option to select and wave by date, shipping method, etc, was extremely helpful.

Cons

Honestly I can't think of any improvements or changes that I would make to the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Sports, 11-50 employees

More than a year

4.0
October 2018

Excellent tool

Pros

Setting up processing workflows for warehouse functions from receiving to inventory to packing and shipping, was very easy and incredibly useful.

Cons

Support isn't always readily available and it can be challenging to get quick responses when needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

P

Paul

Warehousing, 51-100 employees

More than a year

3.0
August 2017

A functional system, and Tecsys can be customized to fit your needs

Pros

The software can be tailored to fit your business's exact requirements. Their support (though at a higher cost) is fast and effective, solving issues even outside of standard production hours.

Cons

While the system is mostly stable, issues occasionally arise due to the extensive customizations we have made to Tecsys to meet our business requirements. These issues sometimes cause the system to fail and result in lost production time but they're usually resolved quickly.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

6

W

Wayne

Pharmaceuticals, 101-500 employees

Less than 6 months

4.0
October 2016

Amazing capabilities

Pros

Highly customizable, with easy access control and the ability to manage complex systems and organizations efficiently.

Cons

Some aspects of inventory alerts could be improved. For example it's not as simple as it could be to set up alerts for specific items such as when an item (like lot 456 of item 123) is recalled and should no longer be allowed in inventory. I look forward to updates to this feature in the future.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9

K

Kevin

Business Supplies and Equipment, N/A employees

Less than a year

3.0
September 2016

Solid software, but a bit pricey

Pros

It's location and identification features help improve inventory accuracy, while the use of handheld scanners in the WMS environment makes it easy for less tech savvy individuals to navigate. The slotting for receipts and replenishment ensures a smooth flow of products in and out.

Cons

Licensing and maintenance fees can accumulate quickly, requiring significant daily upkeep. Also, the software does not integrate smoothly with our financial system, which makes maintenance a tedious task. The end user interface could also be simplified for ease of use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5