
Tecsys Elite Reviews
Total 9 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars11%
4
Stars56%
3
Stars33%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Santiago
Computer Hardware, 1-10 employees
Less than 6 months
“Great tool with amazing functionality
Pros
The software's flexibility to adapt to user preferences is a standout feature along with its many practical functions for inventory and warehouse management.
Cons
The costs for maintenance and technical support could be more affordable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Heather
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“It has many features but needs to be improved
Pros
There are numerous features with a detailed audit trail that ensures transparency.
Cons
It's difficult to identify primary procurement items as it only allows for a primary vendor, which significantly limits the effectiveness of the Replenishment Order Entry feature.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
6
Functionality
6
Elthon
Food Production, 500+ employees
Less than a year
“Effective tool for inventory management
Pros
Userfriendly and highly customizable tool for warehouse and inventory management, with clear access to management features.
Cons
Depending on the setup and the number of items, the software can become somewhat unstable when generating obsolete product alerts.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
9
Alexandra
Hospital & Health Care, 500+ employees
Less than a year
“Offers great features
Pros
The ability to personalize the system and break it down by team or department is a key strength.
Cons
The out-of-the-box setup isn't sufficient for a supply chain to run smoothly without modifications or custom changes.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
4
Melissa
Health, Wellness and Fitness, 51-100 employees
More than a year
“Super easy and user friendly tool
Pros
The software's ease of use was remarkable. The option to select and wave by date, shipping method, etc, was extremely helpful.
Cons
Honestly I can't think of any improvements or changes that I would make to the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Sports, 11-50 employees
More than a year
“Excellent tool
Pros
Setting up processing workflows for warehouse functions from receiving to inventory to packing and shipping, was very easy and incredibly useful.
Cons
Support isn't always readily available and it can be challenging to get quick responses when needed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Paul
Warehousing, 51-100 employees
More than a year
“A functional system, and Tecsys can be customized to fit your needs
Pros
The software can be tailored to fit your business's exact requirements. Their support (though at a higher cost) is fast and effective, solving issues even outside of standard production hours.
Cons
While the system is mostly stable, issues occasionally arise due to the extensive customizations we have made to Tecsys to meet our business requirements. These issues sometimes cause the system to fail and result in lost production time but they're usually resolved quickly.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
6
Wayne
Pharmaceuticals, 101-500 employees
Less than 6 months
“Amazing capabilities
Pros
Highly customizable, with easy access control and the ability to manage complex systems and organizations efficiently.
Cons
Some aspects of inventory alerts could be improved. For example it's not as simple as it could be to set up alerts for specific items such as when an item (like lot 456 of item 123) is recalled and should no longer be allowed in inventory. I look forward to updates to this feature in the future.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
9
Kevin
Business Supplies and Equipment, N/A employees
Less than a year
“Solid software, but a bit pricey
Pros
It's location and identification features help improve inventory accuracy, while the use of handheld scanners in the WMS environment makes it easy for less tech savvy individuals to navigate. The slotting for receipts and replenishment ensures a smooth flow of products in and out.
Cons
Licensing and maintenance fees can accumulate quickly, requiring significant daily upkeep. Also, the software does not integrate smoothly with our financial system, which makes maintenance a tedious task. The end user interface could also be simplified for ease of use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5