Total 16 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

31%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

I

Irfan

Insurance, 51-100 employees

More than a year

5.0
December 2024

Better than what I expected

Pros

Everything about it has exceeded my expectations. Couldn't be happier!

Cons

I think the customer portal could be better. Also, canceled tasks still show up in routes which causes confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Ashleigh

Construction, 51-100 employees

Less than a year

4.0
December 2024

Customer support is amazing

Pros

It works really well when optimizing our whole team. Communication is smooth, and any issues we've had are being addressed and moved forward by the team.

Cons

When we run into situations where things aren't working out, I often try routing manually, and we actually get better optimization from the drivers this way.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

G

Gregg

Pharmaceuticals, 500+ employees

Less than a year

5.0
December 2024

Reliable tool with exceptional support

Pros

It's is easy to use and the UI is really user-friendly too. Plus their customer support is amazing as they are always quick to respond and super helpful. Its price is also quite competitive, which is a nice bonus.

Cons

I feel like the mapping graphics could be better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Consumer Services, 51-100 employees

Less than a year

5.0
November 2024

A powerful routing solution

Pros

eLogii is hands down one of the most powerful routing systems we have ever used. It handle a huge number of jobs efficiently and their support team is great. They've even added new features just for us, which is rare in this industry.

Cons

We have run into some issues with their API and really pushed the system to its limits. But the team at eLogii has been very helpful in improving the API so we can use it the way we need. Also I feel like the mobile Drivers App could definitely use a more intuitive UI, but again support has been great about working with us on making improvements, and we feel like it will keep getting better for our field techs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T

Tim

Consumer Goods, 101-500 employees

More than a year

5.0
October 2024

One of the best products out there!

Pros

Their customer service is fantastic and the product fits our business needs perfectly.

Cons

I have been using this for three years now and honestly, I have no complaints. I have zero reason to look elsewhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Milena

Construction, 51-100 employees

Less than a year

4.0
May 2024

Works fine for me...

Pros

Having quick access to the POD makes it so much easier for us to resolve customer queries right away.

Cons

From my experience and the way I use it, I haven't had any issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

G

George

Construction, 51-100 employees

Less than 6 months

5.0
January 2024

Love it!

Pros

I love how user-friendly the mobile system is. I am not great with technology, but I've had no trouble using it.

Cons

Well I use this software every day, and so far I have not come across anything I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

D

Damian

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0
December 2023

Makes complex transport operations easier

Pros

The flexibility of this software really fits our needs. Also it is easy to use and implement across all our locations in the UK. The reports and other features are great too which have made it so much easier for a single user to manage the daily operations.

Cons

Drivers app has a few small issues, and I'd love to see more options in the analytics tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Ramon

Building Materials, 500+ employees

Less than a year

5.0
December 2023

User-friendly and very customizable

Pros

What I love most is the flexibility. We are always making changes because of external factors, and we need a system that can keep up without slowing us down. eLogii exceeds our expectations here. The simplicity is another big plus as it's super easy to use but still offers endless possibilities. And when it comes to efficiency, the routes are well-optimized and having different planning modes makes it easy to adapt to any situation.

Cons

The task system was a bit confusing at first because we couldn't use our own delivery ID and had to rely on the system-generated one, which was not useful at all for us. But with the support team's help, we got it adjusted to fit our needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Connor

Logistics and Supply Chain, 101-500 employees

Less than a year

4.0
December 2023

Gets the job done

Pros

eLogii has some excellent features and I find it really easy to use.

Cons

The date and time formats in the data export are tricky to convert, a lot more than expected.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

D

darren

Building Materials, 51-100 employees

Less than 6 months

5.0
December 2023

A valuable addition to our company

Pros

It makes my job so much easier when it comes to picking and delivery.

Cons

So far, there is not anything I dislike, especially since our last system was really outdated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kevin

Building Materials, 51-100 employees

Less than 6 months

5.0
December 2023

Impressive new product

Pros

The user interface is so simple and it really helps me get my job done faster.

Cons

Honestly, I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephen

Construction, 51-100 employees

Less than 6 months

5.0
December 2023

Makes every task simple

Pros

It's easy to use, and the integration makes everything feel seamless Overall it is a fantastic software that I feel will help our company take service to the next level.

Cons

Haven't found anything I dislike yet. It's been proven quite beneficial for our company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gaius

Building Materials, 51-100 employees

Less than 6 months

5.0
December 2023

Transport management made easy

Pros

eLogii interface is well-designed and user-friendly. Plus it presents a lot of useful information to our transport managers in a way that's easy to understand.

Cons

We can see where drivers are in real-time but I feel like having access to historic GPS data would be really helpful for tracking productivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rne

Construction, 51-100 employees

Less than a year

4.0
December 2023

Switched from Podfather to Elogii

Pros

The color-coded routes make our job quite simple. Plus, the customer facing side is helpful since it captures feedback and star ratings.

Cons

The pop-up boxes are a bit tricky to navigate, especially on the mobile web view.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

8

S

sean

Transportation/Trucking/Railroad, 500+ employees

Less than a year

4.0
December 2023

It keeps everything in order...

Pros

It is really good compared to other systems I've tried. I love the flexibility it offers to move orders from one run to another.

Cons

Sometimes, settings revert back to old ones, which causes inconvenience.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

8