Market Dojo Reviews

“Quick and efficient tool

Pros

It's very practical, fast and efficient! There's nothing else I need to add.

Cons

I don't see any disadvantages. There's nothing else to add.

“Excellent customer support

Pros

The support we received from the team was great.

Cons

We were not able to run different lots in quick succession.

“A game-changer for onboarding new suppliers and managing risk

Pros

The aftercare support is responsive!! tickets are addressed quickly and effectively. It's relatively simple to set up, customizable to your needs and can be managed locally, meaning it can be adjusted as your process evolves.

Cons

It can be a bit challenging for new users to navigate, it's not always intuitive. But once trained, it's fine. I wasn't aware of some features that I've recently discovered to be quite useful.

“A simple way to boost profits

Pros

It helped with the correct tender/contract processing and gave me the chance to generate profit.

Cons

Honestly I can't say anything negative... I do not had a bad experience so far.

“Super easy to use

Pros

So easy to use and the support team is very helpful.

Cons

I really don't have any issues. It's been a great tool to use.

“A real time and money-saver software

Pros

It's simple and userfriendly. The customer support team is very skilled and always ready to assist. The biggest advantage is the value Market Dojo brings to our procurement team, saving a lot of money for the organization.

Cons

We have not found any downsides. Some training is required before fully utilizing the features, though.

“Im impressed

Pros

I appreciated how easy it was to navigate and how easy it was to respond to the RFQ process using this tool.

Cons

One limitation is not being able to enter more than one price.

“super useful program!

Pros

The RFP was an invaluable tool. It not only helped us secure better rates from our current vendor but also opened the door to bring in more vendors to support our operations. We're looking at a potential 90% reduction in lead time for the items we used the RFP for.

Cons

The dashboard felt a bit cluttered. It could benefit from being more user-friendly.

“Simplifying RFI administration with Market Dojo

Pros

The flow and setup for creating sourcing events was very smooth. It was easy to add users, and I liked the ability to label document versions. We had 18 suppliers participate in the sourcing event, submitting in two rounds and I didn't receive a single call for technical support on the platform, they found the submission process very simple and intuitive.

Cons

I don't have many issues, though I did wish we could create an RFI without the questionnaire part but it's not a major concern.

“Great tool with amazing support

Pros

The expert guidance at the beginning of using the platform was incredibly helpful.

Cons

The challenge with advanced batches. There should be an easier way to upload templates to the platform. Also I'd like to see more graphics in the executive reports.

“A must-have tool, no matter your organization's size

Pros

It's very simple to use and get up and running immediately. There's no need for costly integrations so it's great for achieving quick wins and getting the broader stakeholder team on board.

Cons

No major issues. Since this is not an ERP solution, it's not necessarily suited for complex spend analytics.