Project44 Reviews

Pros

The platform is really user friendly, easy to navigate and it consistently delivers accurate reports, making our job much easier.

Cons

I have tried other platforms but none compare to project44. It's definitely the best out there!

Pros

I really appreciate how the platform gives us precise ETAs, proactive delay notifications and actionable insights. It's streamlined our logistics process, reduced inefficiencies and boosted customer satisfaction.

Cons

Pricing can be a challenge for smaller businesses, as the platform is typically better suited for larger enterprises with bigger budgets. Also, the platform relies heavily on the accuracy of data from external carriers and partners, which can be a limitation if those sources provide inconsistent or delayed information.

Pros

What I love about project44 is how it provides real-time visibility across our entire supply chain. We can track shipments, predict delays and optimize logistics based on actionable insights, all in one place.

Cons

Its pricing might be a concern for smaller businesses, but the service is top-notch, so it's worth it if you can manage it.

Pros

When it works properly, I really love the ease of use. The information flows smoothly and I don't need to constantly follow up with the carriers to get the right details.

Cons

I don't like how we have to constantly follow up with the carriers. Without doing that, we sometimes end up with misinformation or incorrect times, which really impacts our tracking.

Pros

Integrating project44 into our system has been a huge benefit for our company. The customer service and support are fantastic and they are always ready to help when needed.

Cons

So far, I haven't encountered any major issues with project44. It's been great for us!

Pros

Project44's direct management of APIs with our providers allows us to quickly implement API feeds with new carriers. This is incredibly valuable because it eliminates any lag time between onboarding a new carrier and gaining access to the full API capabilities, ensuring a seamless integration process.

Cons

Since it handles API requests directly, troubleshooting can sometimes take a bit longer than expected.

Pros

Our current rep has been amazing and the attention they give to our account makes all the difference.

Cons

The IT team takes a bit of time to address or fix issues, which can be frustrating when you need a quick solution.

Pros

Project44 has great resources and the website is easy to navigate, which makes using the platform that much better.

Cons

It's a bit annoying that I have to click twice to get drop-down menus to populate but it's a small issue in the grand scheme of things.

Pros

The support team is knowledgeable and very responsive. Whenever we need help, they are quick to jump on calls and fix any issues.

Cons

I really appreciate how easy it is to map accessorials and debug visibility issues in real-time. Plus, the sandbox feature for testing has been really useful.

Pros

This software has made it so easy to get visibility on everything. Our rep is always timely and super knowledgeable, making the process run smoothly.

Cons

Carriers sometimes struggle to implement project44 into their routines. There's a lot going on with the API, ELD and mobile usage, which can be overwhelming.

Pros

Uploading data is a breeze and we have great visibility of shipments, which saves us so much time.

Cons

Support service provides updates, but sometimes they are not very useful or relevant to what we need, which can be frustrating.

Pros

The best thing about project44 is the way it helps us communicate crucial supply chain data in real time. It saves us time and makes everything run much more smoothly.

Cons

Sometimes the platform gives errors when there are not enough parameters but the response time is quick and the issue is always resolved efficiently.

Pros

I love the platform's ease of use, along with excellent customer support and detailed analysis that helps us get the job done quickly.

Cons

Response times can be a bit slow, especially when it comes to railcar support, which is something they could definitely improve on.

Pros

Tracking loads from start to finish has now become a standard service for us. With our Gerdau's Customer Service Rep, offering this service to our customers has become much easier. Having her as our main point of contact has simplified carrier integrations and made troubleshooting much more efficient. This has freed us up to focus on the value P44 provides, rather than being bogged down by unresolved help desk tickets.

Cons

The revolving door of customer service reps can be frustrating. We constantly have to bring new reps up to speed and the answers to our questions aren't always clear.

Pros

It adapts well to our needs and offers multiple tracking milestones, which has been a huge help for our team.

Cons

I really wish there was an option to download reports in Excel. The analytics section is not that useful to me without this feature.