Total 8 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

0%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

J

jun

Airlines/Aviation, 1-10 employees

Less than a year

5.0
July 2024

A great website with useful features

Pros

The interface is quite basic and it's really easy to use. Works great for us.

Cons

I cannot print orders in batches so I have to print them one by one, which takes a lot of my time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Monica

Retail, 1-10 employees

Less than 6 months

5.0
June 2024

I am thankful to a lady who recommended me this site

Pros

ShipSaving site is user-friendly and always up and running, no matter the day or time. I have never had an issue with downtime.

Cons

I totally forgot to update my debit card with my bank and ShipSaving kept rejecting my payments after the expiration date had changed. As a business owner, little details like that can slip my mind. It would have been really helpful if they sent a reminder email to check my payment info.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hannah

Retail, 1-10 employees

Less than 6 months

3.0
June 2024

Not the smoothest, but it delivers results...

Pros

There is no limit on how many labels we can generate with the free plan which is awesome.

Cons

The interface feels a bit clunky compared to Shippo and about the same as PirateShip. The free plan does not let me create multiple labels at once or adjust settings like weights and shipping classes. Also, shipments don't show up as online purchases, so I fail to get as many credit card rewards as I did on Shippo. Not sure if this changes on a prepaid plan.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

A

Abby

Financial Services, 1-10 employees

Less than 6 months

5.0
June 2024

An affordable option for all!

Pros

I like that it is available at a reasonable price and has the option to generate QR codes.

Cons

After purchasing, I had a hard time finding the QR code information, especially after refreshing the page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Tom

Food Production, 1-10 employees

Less than 6 months

5.0
June 2024

Easy to use software

Pros

ShipSaving discounted pricing has been a huge help for my startup. Plus the platform is really easy to use.

Cons

So far, I haven't run into any issues. Everything is user-friendly and easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maleigh

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
June 2024

Helps me get the lowest shipping rates!

Pros

Saves me both time and money compared to going to the post office. Definitely a game-changer!

Cons

No complaints at the moment as everything is working well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mason

Arts and Crafts, 1-10 employees

Less than a year

5.0
June 2024

Had a great experience with it...

Pros

I love that I can buy USPS First Class Mail labels at a discount. Not many platforms even offer First Class Mail labels, so I really like that ShipSaving does.

Cons

One thing I really wish for was a way to import a spreadsheet with addresses and package details to buy labels in bulk. That would save so much time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Arts and Crafts, 1-10 employees

Less than a year

5.0
March 2024

Highly recommended!!!

Pros

ShipSaving is highly intuitive. All we had to do was follow the steps and our labels were ready to go. Pricing is great too. It is like a one-stop shop where we can choose the most cost-effective option, and it's usually way cheaper than going directly through UPS or FedEx.

Cons

Nothing major, but if they offer more discounts, that would be amazing!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10