
SKULabs Reviews
Total 12 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars42%
4
Stars42%
3
Stars17%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jessieah
Entertainment, 1-10 employees
Free Trial
“Saves time but is expensive
Pros
It provides real-time inventory tracking, seamless integration with platforms like Shopify, Amazon and eBay and fantastic customer support that users frequently praise. Plus the easy to use interface and smooth picking/packing process make fulfillment efficient and nearly error-free.
Cons
The platform is pretty powerful but also pricey for small businesses. Also let me tell you that it takes time to learn, can run into performance hiccups now and then and does not offer much flexibility. Plus things like product searches can be quirky and the interface feels a bit too locked down.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Luis
Retail, 11-50 employees
Less than 6 months
“Great but needs improvements
Pros
SKULabs keeps my inventory up to date preventing overselling of items for the company I work with. Also the platform's ease of use is also a big plus.
Cons
I feel like product management could use some improvements. Initially it is easy to accidentally create duplicate orders and when importing from other systems, I think a more polished process would be helpful.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Rita
Retail, 101-500 employees
Less than a year
“Perfect work partner
Pros
What I like about SKUlabs is that it is essential for my work. Also it is easy to use especially when managing inventory or processing orders.
Cons
While the platform is mobile friendly, I noticed that it lacks a dedicated app which I think would be really beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Franklyn
Food & Beverages, 500+ employees
Less than a year
“Simplifies integration
Pros
The customer support is simply the best and I find the platform pretty user friendly. Plus the integration process is seamless too.
Cons
There is nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Connor
Telecommunications, 51-100 employees
Less than 6 months
“Did what it was supposed to but a learning curve is there
Pros
SKULabs product did exactly what I needed and was very simple to use.
Cons
Keep in mind there was a bit of a learning curve especially if you have not used similar software before.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
harrison
Retail, 1-10 employees
Free Trial
“Had the best experience
Pros
My experience with SKUlabs has been excellent. As it is user friendly and has significantly improved my workflow.
Cons
There is not much to dislike about the software. As it works really well and integrates seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sadie
Cosmetics, 1-10 employees
Less than 6 months
“Essential for small businesses
Pros
SKUlabs is easy to use and really well put together as it keeps everything organized and pretty simple for us.
Cons
It does not always integrate smoothly with every type of website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Automotive, 500+ employees
Less than a year
“Offers reliable customer service
Pros
The software is very easy to use and the customer support is exceptional. Overall I would say it is a high-quality product for inventory management and labeling.
Cons
A small typo can cause issues but it is easy to fix. Also sometimes adding products can be tricky and I am not entirely sure why.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Natasha
Retail, 11-50 employees
Less than a year
“Useful warehouse and inventory management software
Pros
SKULabs really shines with its pick and pack tools, smart inventory tracking and smooth integration with Shopify Plus and ShipStation. All these features make managing orders and stock way easier for us.
Cons
The cost is on the higher side and it does not integrate with some of our other software. Plus the reporting is not great either and the data just comes in large CSV files.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
4
Functionality
5
Shawna
Wholesale, 51-100 employees
Less than a year
“Nice program
Pros
It is the best solution for managing inventory with QuickBooks Online. QuickBooks inventory system is not ideal and we needed a way to handle both wholesale and retail sales. We also wanted invoices that showed inventory images. SKUlabs filled in the gaps where QuickBooks fell short. Plus the integration with EasyPost for shipping is also fantastic allowing us to ship directly from the system a feature QuickBooks Online lacks.
Cons
When syncing inventory with QuickBooks Online it messes up our QuickBooks P&L. We have not figured out why yet but whenever an order or inventory syncs, it creates inventory adjustments every few minutes. This led to significant shrinkage issues so we had to disconnect the inventory sync from QuickBooks and rely on manual updates for inventory control.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Christie
Retail, 1-10 employees
Less than a year
“Simplifies my job
Pros
Inventory updates instantly as we make changes so there is no waiting around for uploads as it keeps everything up to date in real-time.
Cons
One thing I noticed is that sometimes the system glitches especially in the app and inventory is not updated correctly, though this happens rarely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angelika
Design, 11-50 employees
More than a year
“Really impresses me
Pros
I love how simple it is to use. Also it is great for inventory tracking which makes inventory management much more accurate.
Cons
Nothing at all as it is fantastic tool and I absolutely love this software. Plus it keeps everything organized for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10