Total 11 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

18%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

G

Gabe

Military, 101-500 employees

Less than 6 months

4.0
June 2022

Ideal tool for purchasing-related communication

Pros

For someone like me who is not in purchasing, this software does a great job of providing metrics for analyzing things like responsiveness, price changes and on-time delivery (OTD).

Cons

The biggest issue I have had is that no quality modules can connect to this software. Plus, convincing people, both internally and externally to use it is not easy. As a lot of suppliers won't use this for communication.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

8

S

Shannon

Plastics, 51-100 employees

Less than a year

5.0
August 2021

Simply the best...

Pros

I really like it when the system alerts me about new POs or changes to existing ones. And overall, this software is super easy to use.

Cons

Honestly, I can't think of anything I did not like about this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carmen

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

4.0
June 2021

Helps organize orders and shipments efficiently

Pros

We don't even need training to figure it out. It's just really easy to understand.

Cons

In the beginning, there were some issues with the info we were seeing and a few charts weren't available for editing. But thanks to the fast support from the software team, those issues were sorted out really quickly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P

Paul

Printing, 51-100 employees

Less than a year

5.0
May 2021

Keeps me updated

Pros

Once my customer submits their requests, I get an email notification from SourceDay. It is when I can quickly see how many jobs I need to price. I just enter the price per piece, confirm the turn time and boom, it is done. If something changes, like needing more time for delivery or finishing early, I can update the info and it will send my customer an email with the new details.

Cons

It does have a small learning curve, but after using it for sometime, I got the hang of it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

S

Sarah

Machinery, 1-10 employees

More than a year

5.0
May 2021

Maintain records well

Pros

Not only it is fast but simple to use. My customer always knows what's going on with their product, and we can easily update them on price changes, shipping delays and send them tracking numbers.

Cons

The task reminders feels a little repetitive to me but the good thing is that they are not mandatory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Construction, 11-50 employees

More than a year

5.0
May 2021

A solid and reliable software

Pros

SourceDay is really easy to learn and use. We face no trouble using it from the start.

Cons

If there is one thing I would point out, it would be the occasional delay when switching between screens.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jessica

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0
May 2021

Has the most efficient customer portal I've tried

Pros

It is clean, simple and easy to use. I have never had any issues with it.

Cons

As mentioned before, I have not yet come across any issues or trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cristalyn

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
April 2021

It makes sure we never miss an update with the alerts

Pros

I can send order updates through SourceDay and the company I'm working with gets the status instantly. It's a huge time-saver. I also love the Advanced Shipment feature where I can post tracking numbers.

Cons

I don't have any negative feedback to share at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0
April 2021

Gets the job done

Pros

SourceDay makes it so easy for me to receive POs from my customers.

Cons

Some of the information isn't shown on the home screen, so I have to dig a bit deeper to find it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

James

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0
March 2021

Keeps all transaction-related communication in one place

Pros

It is integrated with our ERP, so once the PO details are agreed upon, the ERP updates automatically. Plus, the automatic workflow flags help keep both buyers and suppliers on track.

Cons

While we can see non-SourceDay supplier info in it, that info doesn't show up in the summary reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

J

Janelle

Logistics and Supply Chain, 101-500 employees

Less than a year

5.0
March 2021

Very practical choice...

Pros

SourceDay is quite suitablefor me, especially since I send out multiple purchase orders a day. It tracks all the vendor info, sales dollars, late deliveries and more. It saves me so much time because I don't have to manually send POs anymore. I just hit save. Of all the databases I use, this one is definitely one of the best.

Cons

There is nothing to dislike about it. Their help team is amazing, and they always provide excellent customer service. Whenever we need something added or fixed, they're quick to take care of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10