StoreFeeder

StoreFeeder Reviews

Claimed

Claimed

Total 10 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Roisin

Not Specified, N/A employees

5.0

“workflow saved tons of time”

Pros

After using this for about six months, it's been a noticeable upgrade in how we run our warehouse day to day. The platform helped simplify a bunch of core processes, cut down on manual follow-ups and ultimately saved our team a significant amount of time. A big shout-out as well to Corey, during our transition, he stayed involved at every stage. Even with all the emails we sent and the questions that came up during our thorough testing, he was consistently patient, quick to respond and always willing to hop on a call when we needed support. That kind of guidance made onboarding feel much smoother and we genuinely appreciate everything he did to help us get up and running.

Cons

The only thing we'd like to see improved is the current knowledge base and help guides. They do cover the basics but we think they could be expanded and clarified a bit more so new users can find answers without as much back-and-forth. We'd also like to see a little more flexibility with FIFO functionality in upcoming updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Jess

Not Specified, N/A employees

5.0

“excellent onboarding experience!!”

Pros

The support team's communication is spot on and they're genuinely quick to help whenever anything comes up. During onboarding, Matt Smith walked me through the setup process in a really smooth and informative way so everything clicked early on.

Cons

I truly have nothing negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TG
Tom G

Not Specified, N/A employees

5.0

“very smooth transition”

Pros

Switching to it felt surprisingly smooth. We were paired with an amazing implementation support team who helped us get past every stumbling block and made the whole process run more smoothly and more efficiently, than we initially expected. It's a brilliant system but the people behind it are even better.

Cons

Any hiccups we ran into were handled quickly and resolved without dragging on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IP
Irshad Patel

Not Specified, N/A employees

5.0

“Sales team was helpful”

Pros

We joined this about 4-5 months ago and the experience has been fantastic from start to finish. The Sales team was helpful, the software itself has been performing really well and the onboarding process stood out too especially working with Matt. On top of that the support team has been responsive and dependable whenever we needed help. Honestly, I'd recommend it to any e-commerce business, whether you're a small shop or a growing medium-to-large operation.

Cons

There are no cons to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D
Daniel

Not Specified, N/A employees

5.0

“genuinely covers everything we need”

Pros

Since I didn't have any workflow in place before signing up for this, the onboarding naturally took a bit longer than expected. Corey though, was genuinely patient the entire time, guiding me through the steps and helping me get everything set up properly. Now that I'm close to being fully live, the value is starting to click for me, it covers everything from warehouse management right through to fulfillment. Having direct one-to-one support has been a breath of fresh air especially compared to the frustrating customer service I'm used to with most other tools I use.

Cons

I haven't run into anything I genuinely dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ZB
Zak B

Not Specified, N/A employees

5.0

“useful marketplace integrations”

Pros

Using it to handle our Amazon orders and keep our inventory in order has been a fantastic experience. We had a few customisation needs and Corey was there whenever we ran into anything, quick replies and help through every step until it was sorted. The platform itself is easy to work with and it's been ideal for keeping inventory organised and in one central place. Even if you're not especially technical, this still feels user-friendly and clear. On top of that it connects smoothly with most marketplaces and couriers which has made day-to-day operations a lot easier.

Cons

Everything has been working amazingly for us and we don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Marcin Swigon

Not Specified, N/A employees

5.0

“worth it at scale with helpful onboarding”

Pros

I've been using it for about 6 months now and I'd happily recommend it to others. Yes, it's a little pricey but once you're operating at the right level and volume, it feels totally worth the cost. The team behind it has been a standout too, Jack from the onboarding team in particular was really responsive and helpful throughout the setup.

Cons

Nothing negative at all to add here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mike

Not Specified, N/A employees

5.0

“mobile scanner boosting accuracy”

Pros

After switching to it, we've now been using it for about six months and honestly the change has been a positive one. Compared to the system we replaced, it feels like a real upgrade, better quality and more dependable stability, while still keeping the same kind of features and workflows our team relies on. There's a lot here to cover but the standout improvement for us is definitely the mobile scanner app. It's easy to use, fast in practice and it's made a noticeable difference to both picking speed and accuracy. We've also benefited from how it organizes day-to-day tasks like booking in purchase orders and running quick rolling stock checks at the end of the day. Setup went smoothly as well. Big thanks to Matt for walking us through onboarding in a way that made everything click quickly. Once our small team got through the core processes, we started digging deeper and uncovering even more ways the system can help. The knowledge base has been another highlight, there's plenty of useful info that answers our questions and makes it easier to think about what else we can do with StoreFeeder. Overall, we're really happy with it and feel confident giving it a well-deserved five-star review.

Cons

No downsides to mention, everything has been working well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Retail, 11-50 employees

Less than a year

4.0

“Performs well though there are a couple of issues”

Pros

There are plenty of marketplace options to choose from, and with just a little effort, we can easily customize and add our own to make things work exactly how we want.

Cons

I feel like the server speed can be a problem when the system is under heavy usage during peak times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0

“Works well for us”

Pros

StoreFeedre is an excellent tool that integrates effortlessly with my team and clients, streamlining processes and making everything run far more efficiently.

Cons

There is nothing I dislike about it as it's an awesome product and I would definitely recommend it to anyone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10