
Truckstop Load Board Reviews
Total 15 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars27%
3
Stars7%
2
Stars0%
1
Stars33%
Satisfaction score
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Verified User
Transportation/Trucking/Railroad, 11-50 employees
“Some load details just aren't there
Pros
There is nothing good about it that I would like to mention.
Cons
One major issue is that we can't see the destination state or RPM.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
nicolas m.
Transportation/Trucking/Railroad, 11-50 employees
“Quick and user-friendly
Pros
It is user friendly and makes load booking much faster and easier for us than traditional methods.
Cons
The window changes when we try to do something beyond just using the load board which is annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Consumer Goods, 11-50 employees
“Simple but the load list needs auto-cleanup
Pros
Truckstop is very helpful when we need loads. Plus they have everything set up and ready for us to view.
Cons
They do not remove loads once they are taken. Other than that I would say it is fine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Verified User
Accounting, 11-50 employees
“Really impressed with how it works
Pros
I find it great for finding loads that pay better rates.
Cons
It is the best as nothing beats it for finding better paying loads for our trucks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
scout r.
Mid Market, 500+ employees
“Does the job for posting and searching
Pros
It is a useful tool for posting loads and searching for trucks. Overall it is very easy to use and efficient.
Cons
I have got nothing negative to say as the load board works great. I use it regularly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Building Materials, 11-50 employees
“Good enough
Pros
I like how the board updates quickly with available loads.
Cons
It has several issues. So I would say first make sure it fits the best with your needs. Once sure only then make an investment.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Verified User
Logistics and Supply Chain, 11-50 employees
“Helpful and reliable
Pros
The only thing I like about it is that it can apply different filters to find the right loads.
Cons
Sometimes but not always, I need to manually check the mileage between destinations because it is not always accurate. Most of the time it is close but occasionally I have come across distances that were way off.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Verified User
Transportation/Trucking/Railroad, 11-50 employees
“They treat you like a priority
Pros
There are a lot of good things about it such as it is easy to use and simple to read. Also my favourite thing is that it is updated regularly.
Cons
The board works as expected. No issues with it. I just wish brokers used it the way it's meant to be used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Transportation/Trucking/Railroad, 11-50 employees
“Better avoid it!
Pros
Truckstop Load Board filtering options are amazing and the interface is pretty simple too but that's it. Nothing that I found was so special.
Cons
Well the rate estimation is rarely available and I have never seen an authority requirement label. I only find out after reaching out to the customer which delays contacting someone with a newer MC.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
George R.
Small Business, 11-50 employees
“couldn't ask for better
Pros
The load board has always been amazing for us. And I surely recommend it to anyone.
Cons
Honestly the main issue with it is the hacking that some do, as it is something that makes me question its credibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Verified User
Transportation/Trucking/Railroad, 500+ employees
“Does what it should
Pros
It is useful for finding a bit of affordable freight to keep all our trucks covered.
Cons
The freight is usually pretty cheap and I really wish everyone would post the rate as it should be a requirement to prevent double brokering.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Verified User
Transportation/Trucking/Railroad, 11-50 employees
“Felt a bit misled by the demo rates
Pros
There is nothing extraordinary about it as it is just a standard load board.
Cons
Number of loads and rates are not the same as what was shown to us in the demo.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Verified User
Transportation/Trucking/Railroad, 11-50 employees
“Had a terrible time using their factoring
Pros
The app constantly glitches and freezes. In short I have no pros to share.
Cons
When submitting a load you have to follow up with a call for updates. The workers seem to care less. As I have been left on hold until I give up and I have even been hung up on without getting my issue resolved.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Verified User
Logistics and Supply Chain, 11-50 employees
“Numbers mess with planning
Pros
Whether you like it or not, it is the most popular. Well I am just filling in extra space here as I have nothing much good to say.
Cons
The inaccurate deadhead miles and pricing is something that frustrates me a lot.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Verified User
Transportation/Trucking/Railroad, 11-50 employees
“Helps me find loads that actually work for me
Pros
I like that most listings include details that help me decide if they are a good fit for my gooseneck trailer. The posted rates and miles are also helpful for planning as my own dispatcher.
Cons
Having so many loads posted without rates can be annoying but I would say it is not a huge problem.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6