Total 45 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

F

Francesco

Computer & Network Security, 101-500 employees

Less than a year

4.0
December 2023

Syncing has never been easier

Pros

A2X offers a variety of features to synchronize data between QuickBooks and Shopify which is awesome.

Cons

Data synchronization can be slow mainly when dealing with large volumes of data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Accounting, 500+ employees

Less than a year

5.0
August 2023

Good one for the best management in your business, i really love it ??

Pros

A2X software is the best for managing every aspect of your business as it truly simplifies all the work!

Cons

I have no complaints as I find it amazing for handling everything I need for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robin

Accounting, 1-10 employees

Less than a year

4.0
August 2023

Good for the overall use, bit clunky

Pros

I really like how easily A2X integrates with QuickBooks and Xero and it easily pulls data from Amazon.

Cons

A2X tax mappings can be a bit confusing to understand and it require manual adjustments a times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SI

Serge Isidore

Government Administration, 11-50 employees

Less than 6 months

4.0
July 2023

Very interesting software

Pros

It is excellent for automating e-commerce accounting for sales. Also it is very useful and integrates smoothly with other software which adds great value to businesses. I highly recommend it.

Cons

it is an excellent product that I would recommend to every retailer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Noam

Media Production, 11-50 employees

Less than a year

5.0
January 2023

Exceptional Accounting Software with Unbeatable Features

Pros

It has truly transformed our business! The software is quite easy to use which makes account reconciliation simple. Also it is also very affordable and the customer service is outstanding. We have been very impressed with its accuracy and speed. I highly recommend it!

Cons

The only issue we have had with A2X is occasional difficulty setting up more complex accounts. It took some time and effort to figure out but once we got the hang of it, we have not had any more issues. Overall its been a great experience!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexandra

Computer Software, 51-100 employees

More than a year

5.0
October 2022

Essential for Shopify users

Pros

I use A2X to break down all the fees and various components of Shopify payouts. It then integrates pretty smoothly into Xero, our chosen cloud based accounting software. Before we struggled to figure everything out in Shopify which was quite a hassle. A2X helps us understand the aggregate data and is indispensable.

Cons

The website can be a bit slow to navigate. Well it is not a major problem but its not as intuitive as it could be. However, its fairly basic so it only takes a few clicks to find what you need and its hard to get lost for long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karen

Accounting, 11-50 employees

Less than 6 months

5.0
October 2022

Great Customer Service

Pros

Getting the hang of the software was difficult at first but once I reached out to customer service, they guided me through every step. From that day till this day I have not faced trouble again of any sort.

Cons

Setting up with QuickBooks was a bit difficult. It was hard to determine which accounts to use. While most of the data matched not all of it did.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Randall

Retail, 1-10 employees

More than a year

5.0
October 2022

Simple and easy to use

Pros

With just a simple click the process is complete. The integration is almost flawless and it can code transactions which makes bookkeeping easy for us.

Cons

I think its a bit pricey for what it offers but it saves me time, so I am satisfied with that.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

J

Jacqueline

Retail, 1-10 employees

Less than 6 months

4.0
May 2022

Amazing software, the most disorganised customer service and onboarding ever experienced

Pros

A2X software seems to have anticipated and addressed every possible concern I might have. Everything I needed was well thought out and included.

Cons

A2X onboarding process has been very frustrating. Getting answers to simple questions has taken days or even a week. The instructional videos are hard to follow and support calls are often outside my time zone. I even had to cut my Mothers Day lunch short for an online meeting that was canceled just as I was about to join. The support reps often give conflicting instructions. The onboarding has dragged on for weeks and delayed our bank reconciliations and government reporting because we cannot finalize the setup.

Rating Distribution

Ease of use

3

Value for money

7

Customer Support

3

Functionality

10

C

Clark

Retail, 1-10 employees

More than a year

5.0
February 2022

Highly Recommended!

Pros

The software is very user friendly and saves a good amount of bookkeeping time.

Cons

I have no complaints. This software very nicely handles all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rithvik

Retail, 1-10 employees

Less than 6 months

5.0
February 2022

Excellent Software

Pros

The integration with QuickBooks Online has proven to be quite beneficial for us.

Cons

There is nothing specific to dislike. It performs everything well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

T

todd

Sporting Goods, 1-10 employees

Less than a year

5.0
February 2022

Saves Time, Great Value

Pros

I recommend this app to anyone looking to automate their accounting workflows. I use A2X for both my Amazon and Shopify transactions and it is been running smoothly in the background for over a year without any problems.

Cons

Amazon and Shopify are separate accounts so occasionally I need to switch between them, but its only a minor hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samantha

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
February 2022

Fab software, worth every penny!

Pros

It turns a task that used to take hours into just a few minutes, even when I have to update the mappings due to new lines being added to our Amazon shop. It makes my month-end reporting much easier and more timely! The customer service is also excellent. I had some trouble setting up the mapping and since the online help could not resolve it they arranged a one on one video call to walk me through everything.

Cons

Setting up the mappings took a lot of time but it was worth investing that time to get it right.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

O

Ovidiu

Retail, 11-50 employees

Less than a year

5.0
February 2022

Reliable integration with fast support

Pros

A2X support has been very helpful in linking our Shopify stores to Xero. The process has been smooth and when issues have arisen which has been rare the support has been quick. Thanks to A2X customer support team!

Cons

Well this is not a dislike but rather a feature request from our side. It would be helpful if we could manually set fees within A2X for non standard payment gateways and have those costs reflected in Xero.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Donna

Accounting, 51-100 employees

Less than a year

5.0
February 2022

Game changer

Pros

This extraordinary software eliminates the hassle of accounting for Amazon sales! I would not work with an Amazon seller without it as it is a key subscription.

Cons

I really enjoy using it with no complaints as it is very easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rameez

Accounting, 1-10 employees

More than a year

5.0
February 2022

Quick fix for eCommerce sellers

Pros

I have been using A2X for my eCommerce clients for several years and it is been a great experience. They keep improving and making it more user friendly for eCommerce sellers. I recommend A2X to all eCommerce sellers especially those on Amazon.

Cons

There is nothing that I dislike as it is great and keeps improving every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Louise

Retail, 1-10 employees

Less than a year

5.0
February 2022

Save time and Money!

Pros

For a business dealing with multiple currencies and countries this is priceless.

Cons

I am very happy our accountant is familiar with it because we would have struggled with the setup ourselves.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

tom

Retail, 1-10 employees

Less than a year

5.0
February 2022

It does the job

Pros

What I like most about A2X is the balance between cost and features.

Cons

There is very little negative I can say about A2X if anything at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Food & Beverages, 1-10 employees

Less than a year

5.0
February 2022

Simple and powerful, if pricey

Pros

The integration with Shopify and Xero has been great. It has simplified things for me and my accountants. For a micro business, it is a bit pricey but the time saved makes it worth it.

Cons

For a micro business like mine with few weekly sales, a lower price tier might be more beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

raymond

Retail, 1-10 employees

Less than 6 months

5.0
February 2022

Time saver

Pros

A2X has automated all my sales into Xero which saves me a lot of time.

Cons

A2X took a while to set up and I had to contact customer support at the beginning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10