Francesco
Computer & Network Security, 101-500 employees
Less than a year
“Syncing has never been easier
Pros
A2X offers a variety of features to synchronize data between QuickBooks and Shopify which is awesome.
Cons
Data synchronization can be slow mainly when dealing with large volumes of data.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Accounting, 500+ employees
Less than a year
“Good one for the best management in your business, i really love it ??
Pros
A2X software is the best for managing every aspect of your business as it truly simplifies all the work!
Cons
I have no complaints as I find it amazing for handling everything I need for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Accounting, 1-10 employees
Less than a year
“Good for the overall use, bit clunky
Pros
I really like how easily A2X integrates with QuickBooks and Xero and it easily pulls data from Amazon.
Cons
A2X tax mappings can be a bit confusing to understand and it require manual adjustments a times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Serge Isidore
Government Administration, 11-50 employees
Less than 6 months
“Very interesting software
Pros
It is excellent for automating e-commerce accounting for sales. Also it is very useful and integrates smoothly with other software which adds great value to businesses. I highly recommend it.
Cons
it is an excellent product that I would recommend to every retailer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Noam
Media Production, 11-50 employees
Less than a year
“Exceptional Accounting Software with Unbeatable Features
Pros
It has truly transformed our business! The software is quite easy to use which makes account reconciliation simple. Also it is also very affordable and the customer service is outstanding. We have been very impressed with its accuracy and speed. I highly recommend it!
Cons
The only issue we have had with A2X is occasional difficulty setting up more complex accounts. It took some time and effort to figure out but once we got the hang of it, we have not had any more issues. Overall its been a great experience!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra
Computer Software, 51-100 employees
More than a year
“Essential for Shopify users
Pros
I use A2X to break down all the fees and various components of Shopify payouts. It then integrates pretty smoothly into Xero, our chosen cloud based accounting software. Before we struggled to figure everything out in Shopify which was quite a hassle. A2X helps us understand the aggregate data and is indispensable.
Cons
The website can be a bit slow to navigate. Well it is not a major problem but its not as intuitive as it could be. However, its fairly basic so it only takes a few clicks to find what you need and its hard to get lost for long.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Accounting, 11-50 employees
Less than 6 months
“Great Customer Service
Pros
Getting the hang of the software was difficult at first but once I reached out to customer service, they guided me through every step. From that day till this day I have not faced trouble again of any sort.
Cons
Setting up with QuickBooks was a bit difficult. It was hard to determine which accounts to use. While most of the data matched not all of it did.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randall
Retail, 1-10 employees
More than a year
“Simple and easy to use
Pros
With just a simple click the process is complete. The integration is almost flawless and it can code transactions which makes bookkeeping easy for us.
Cons
I think its a bit pricey for what it offers but it saves me time, so I am satisfied with that.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Jacqueline
Retail, 1-10 employees
Less than 6 months
“Amazing software, the most disorganised customer service and onboarding ever experienced
Pros
A2X software seems to have anticipated and addressed every possible concern I might have. Everything I needed was well thought out and included.
Cons
A2X onboarding process has been very frustrating. Getting answers to simple questions has taken days or even a week. The instructional videos are hard to follow and support calls are often outside my time zone. I even had to cut my Mothers Day lunch short for an online meeting that was canceled just as I was about to join. The support reps often give conflicting instructions. The onboarding has dragged on for weeks and delayed our bank reconciliations and government reporting because we cannot finalize the setup.
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
3
Functionality
10
Clark
Retail, 1-10 employees
More than a year
“Highly Recommended!
Pros
The software is very user friendly and saves a good amount of bookkeeping time.
Cons
I have no complaints. This software very nicely handles all my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rithvik
Retail, 1-10 employees
Less than 6 months
“Excellent Software
Pros
The integration with QuickBooks Online has proven to be quite beneficial for us.
Cons
There is nothing specific to dislike. It performs everything well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
todd
Sporting Goods, 1-10 employees
Less than a year
“Saves Time, Great Value
Pros
I recommend this app to anyone looking to automate their accounting workflows. I use A2X for both my Amazon and Shopify transactions and it is been running smoothly in the background for over a year without any problems.
Cons
Amazon and Shopify are separate accounts so occasionally I need to switch between them, but its only a minor hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Fab software, worth every penny!
Pros
It turns a task that used to take hours into just a few minutes, even when I have to update the mappings due to new lines being added to our Amazon shop. It makes my month-end reporting much easier and more timely! The customer service is also excellent. I had some trouble setting up the mapping and since the online help could not resolve it they arranged a one on one video call to walk me through everything.
Cons
Setting up the mappings took a lot of time but it was worth investing that time to get it right.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Ovidiu
Retail, 11-50 employees
Less than a year
“Reliable integration with fast support
Pros
A2X support has been very helpful in linking our Shopify stores to Xero. The process has been smooth and when issues have arisen which has been rare the support has been quick. Thanks to A2X customer support team!
Cons
Well this is not a dislike but rather a feature request from our side. It would be helpful if we could manually set fees within A2X for non standard payment gateways and have those costs reflected in Xero.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Donna
Accounting, 51-100 employees
Less than a year
“Game changer
Pros
This extraordinary software eliminates the hassle of accounting for Amazon sales! I would not work with an Amazon seller without it as it is a key subscription.
Cons
I really enjoy using it with no complaints as it is very easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rameez
Accounting, 1-10 employees
More than a year
“Quick fix for eCommerce sellers
Pros
I have been using A2X for my eCommerce clients for several years and it is been a great experience. They keep improving and making it more user friendly for eCommerce sellers. I recommend A2X to all eCommerce sellers especially those on Amazon.
Cons
There is nothing that I dislike as it is great and keeps improving every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Louise
Retail, 1-10 employees
Less than a year
“Save time and Money!
Pros
For a business dealing with multiple currencies and countries this is priceless.
Cons
I am very happy our accountant is familiar with it because we would have struggled with the setup ourselves.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
tom
Retail, 1-10 employees
Less than a year
“It does the job
Pros
What I like most about A2X is the balance between cost and features.
Cons
There is very little negative I can say about A2X if anything at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ben
Food & Beverages, 1-10 employees
Less than a year
“Simple and powerful, if pricey
Pros
The integration with Shopify and Xero has been great. It has simplified things for me and my accountants. For a micro business, it is a bit pricey but the time saved makes it worth it.
Cons
For a micro business like mine with few weekly sales, a lower price tier might be more beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
raymond
Retail, 1-10 employees
Less than 6 months
“Time saver
Pros
A2X has automated all my sales into Xero which saves me a lot of time.
Cons
A2X took a while to set up and I had to contact customer support at the beginning.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Oliver
Accounting, 1-10 employees
More than a year
“We love A2X
Pros
It saves e-commerce business owners both time and money by helping to get their e-commerce accounting right.
Cons
There are a few minor marketplaces it does not integrate with but this has not been a major issue for us and we did not really expect A2X to cover them all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sophie
Retail, 1-10 employees
Less than 6 months
“A must have for Amazon sellers!
Pros
A2X software simplifies reporting my Amazon sales and is a real timesaver. I find A2X's reports much easier to understand than Amazon's and it gives me confidence that my Amazon accounts are accurate in Xero.
Cons
Setting it up can be a bit tricky due to the different tax settings across various Amazon marketplaces. Thankfully, A2X's customer support is excellent and I was able to get started quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Jordan
Consumer Goods, 1-10 employees
Less than 6 months
“Glad I found A2X!
Pros
It integrates with Xero and provides the perfect solution for streamlining and automating my accounting entries which eliminates the need to download and process Excel reports.
Cons
It is not complaint I would love to have an option to track 3PL inventory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Michael
Publishing, 1-10 employees
Less than a year
“A must have if you sell on Amazon
Pros
A2X connects to Xero pretty easily and handles all my accounts for me.
Cons
Its difficult to pinpoint any dislikes as there is not much about it that I find problematic.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Finlay
Retail, 1-10 employees
Less than a year
“Excellent Software!
Pros
Getting started with A2X was really quick. It only took a few minutes to link to Amazon and Xero which was faster than I expected.
Cons
It can be pricey if you use multiple marketplaces or need multi-currency options but overall its worth the cost considering the time savings.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Erie
Wholesale, 1-10 employees
Less than a year
“Easy and powerful
Pros
It integrates easily with both your QuickBooks and Amazon accounts.
Cons
An app integration would improve A2X and be helpful for users who are on the go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Quincy
Consumer Goods, 1-10 employees
Less than 6 months
“Accounting made easier!
Pros
A2X is user friendly and excellent for sales integration. We have been using the app for about 3 to 4 months and it has been a valuable tool for our accounting needs.
Cons
Without an accountant to help with the set up it might be confusing in the beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Accounting, 51-100 employees
Less than 6 months
“Great software it is!
Pros
the software is very user friendly and saves a lot of time.
Cons
I regret not using or discovering it sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Consumer Goods, 1-10 employees
Less than 6 months
“Easy to use
Pros
A2X ease of use and the ability to generate integrations for e-commerce platforms is quite impressive.
Cons
I again and again need to reintegrate the API with the platforms.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Dave
Retail, 1-10 employees
Less than a year
“Makes accounting for shopify and Amazon sales very easy.
Pros
The setup was simple and it resolved a problem I was facing pretty quickly.
Cons
There was not much to dislike about A2X as it just did what I needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Food & Beverages, 1-10 employees
Less than a year
“Life saver
Pros
It simplifies what would otherwise be a complex task as I did spend hours with my accountants trying to figure out Amazon cash flow otherwise!
Cons
More descriptions about the payments would be useful as I thought this would come from Amazon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ivan
Automotive, 11-50 employees
More than a year
“A2X review from daily user
Pros
A2X simplicity, customization options, payout editing and compatibility with QBO are all great features.
Cons
None so far.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Liam
Retail, 1-10 employees
Less than 6 months
“Easy To Use
Pros
Software is easy to use and once integrated, I do not need to touch it as it automatically imports everything.
Cons
I just wish it to import sales by product so I can keep track of product sales.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Adam
Accounting, 1-10 employees
Less than 6 months
“A2X review by an accountant
Pros
It links Shopify to Xero to automate transactions smoothly.
Cons
A2X requires weekly management and is not 100% automated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Natalie
Retail, 1-10 employees
Less than a year
“Great customer service and an App that works well!
Pros
A2X integration with Xero is smooth and once everything is set up it is just one click and everything is done!
Cons
A2X initial setup was a bit difficult if you are not an accountant but once it is completed, its all set.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Alexander
Sporting Goods, 1-10 employees
Less than 6 months
“Simple Set Up Process
Pros
Its connectivity to multiple channels is simple and easy.
Cons
There is no free trial or sandbox option for the multi account feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eli
Accounting, 1-10 employees
Less than a year
“Highly Recommended
Pros
A2X process is easy to understand and efficient. The integration with QBO is also excellent and the A2X support team is readily available to assist.
Cons
I cannot keep multiple tabs open which might be a browser issue rather than A2X.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Roberto
Sporting Goods, 1-10 employees
Less than 6 months
“A2X for Amazon, Shopify & Xero
Pros
Integrating A2X with Amazon, Shopify and Xero was a huge benefit. I also find it really useful that it breaks down costs within each Amazon or Shopify settlement as it shows the applied tax code with the option to easily adjust it if needed.
Cons
It would be nice to include the Amazon monthly inventory feature in the A2X Mini subscription plan.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Spencer
Food & Beverages, 1-10 employees
Less than a year
“Does the job. Should be a normal Xero feature
Pros
Setting up my account was simple and it very much simplified my weekly accounting tasks. By setting a few rules in A2X and Xero, all my orders (both one time and subscription) and refunds for Shopify stores are automatically tracked and logged for my businesss bookkeeping. I am honestly surprised that this is not a standard feature in Xero.
Cons
When there were changes to my banking or Xero I had to adjust my setup in A2X as well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kevin
Retail, 1-10 employees
Less than a year
“Great for multiple currencies
Pros
We sell on Amazon in multiple currencies across North America, Europe and Australia. A2X helps us bridge the gap with QuickBooks and ensures that everything aligns with journal entries perfectly. Without a doubt it is been a valuable tool for us.
Cons
It can be a bit costly especially with advanced plans that offer unlimited marketplaces and higher order volumes but its worth it for the organization it brings to our accounting processes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Michael
Plastics, 1-10 employees
Less than a year
“Just works
Pros
A2X was easy to set up and install. Our bookkeeper had it operational and integrated with QBO within 2 hours.
Cons
it is somewhat expensive ($70/month) since we only use it for Amazon data every two weeks after payouts.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Thomas
Accounting, 11-50 employees
Less than a year
“A2X: The best tool for amazon ecommerce users
Pros
I really like the performance of this software and how it simplifies accounting for Amazon sales.
Cons
Our company uses A2X for nearly all our clients. Whenever we add a new client I have to manually unsubscribe from all updates which is quite annoying. It would be better if updates were set to off by default.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Ryan
Retail, 1-10 employees
Less than a year
“Records my sales so I don't have to
Pros
A2X is easy to use, set up and forget with a complete log history.
Cons
It would be great if sales invoices could be approved automatically but other than that it works well with Xero.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blinds
Retail, 1-10 employees
Less than a year
“Set and Forget
Pros
It saves hours of data entry. Just set it up and forget about it.
Cons
A2X is an amazing product. From the initial trial run to the full integration everything has been pretty easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Luigy
Retail, 1-10 employees
Less than a year
“Major time saver
Pros
It saves me a lot of time, updates quickly and is easy to set up and use.
Cons
Its PayPal integration is a bit confusing but I am still learning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10