Total 9 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

11%

3

Stars

22%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M

Mal

Stealth Startup , 1-10 employees

5.0
October 2019

Expense tracking

Pros

The tool provides us an easy payment gateway with a comprehensive user-friendly interface. Submitting receipts and reimbursements are made with very little effort. You can easily add images to receipt pdfs using the drag&drop feature.

Cons

Its hard to have a timeline of when costs will be approved since that depends on the administrator or manager manually saying yes to them (at least in our case). But, once funds are approved its pretty quickly deposited into your bank account.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

5.0
March 2019

Great expense management system

Pros

Abacus offers a user-friendly expense tracking software. Quick and easy to categorize expenses appropriately.

Cons

We havent encountered any issues with the system.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

W

William

SubREADY, Inc. , 51-100 employees

4.0
February 2019

Great features

Pros

Abacus has proved to be very beneficial for our business. It has saved us a lot of time and effort with its easy expense tracking tools, submitting and approving bills with minimal effort in a streamlined manner to keep the work flowing throughout the day.

Cons

I dont think there are any real cons to this software other than maybe a slightly dated user interface design.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

A

Andrew

Csa, 11-50 employees

3.0
January 2019

great product for streamlining expenses

Pros

Tracking expenses is very simple and efficient with this solution, Credit cards and mileage are now easier than ever.

Cons

I have to pay them after my employees turn inaccurate expenses.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 101-500 employees

5.0
January 2019

Perfect for our office

Pros

The solution offers easy to use and streamline billing operations.

Cons

I have zero complaints with Abacus. Excellent experience throughout.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

5.0
October 2018

Excellent product

Pros

Our experience with abacus has been consistently amazing, with their online service and phone app, both. Its simple to submit and approve expenses to keep your team progressing efficiently.

Cons

No major cons other than occasional bugs in the phone app but restarting it usually makes them disappear.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

D

Deepti

IBM INDIA PVT LTD , 500+ employees

3.0
April 2018

Streamlined expense workflows

Pros

Love the systems functionality. Its linked to a vast database of clients. The user interface is easy to use, you can easily access summarized data previews whenever needed.

Cons

Selection of data fields is not as per the categories. You are required to put in some enhanced details of land survey

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S

Supreeth

Comau Power train, 500+ employees

5.0
February 2018

Reliable and easy to use

Pros

Abacus offers a simple and easy expense tracking system. I love the ability to drag images from the platform, I can easily download photos from the phone app with no extra steps.

Cons

I think it needs a tab on the homepage that displays the aggregate expense with any outstanding amount

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

J

Jodus

Imbric-8, 1-10 employees

5.0
February 2018

Highly beneficial tool

Pros

Working experience with Abacus has been brief but thoroughly amazing. Great team, quick and helpful support. would highly recommend their expense tracking facility to other small businesses.

Cons

Sometimes its hard to get a hold of support team as they are a small firm with a growing client base. Although, they do you justice when you finally do get access.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9