Total 7 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Daniel M.

Insurance, N/A employees

5.0
March 2019

perfect for travel insurance workflows

Pros

AdminSeg helps us handle travel insurance vouchers across multiple agency levels, from quoting and issuing to ongoing administration. We also use it to pay commissions, manage claims and pull a wide range of custom reports. For our needs, it has been a perfect fit.

Cons

Nothing to complain about. The support team has been excellent and the platform runs in a very reliable data center.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MAR

Maria Auxiliadora R.

Not Specified, N/A employees

5.0
July 2018

Reliable cloud file security

Pros

Running a medium-sized agency in Venezuela, we had several security concerns before adopting this software. Its cloud-based file system helped address those issues and now we upload every scanned document containing our clients' policy information there.

Cons

We really do not have any complaints. We are simply looking forward to the new version that includes CRM features and a mobile app. Thank you.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP

Rosa P.

Insurance, N/A employees

5.0
May 2018

indispensable support every day

Pros

Whenever we need help, the customer service team has been incredibly supportive. Plus it lets us handle many tasks better and much faster and at this point I really can't picture going through a day without using it.

Cons

Honestly I don't have any real complaints. If anything, it's probably that we've become very dependent on this software. Just hoping the new version comes out soon and that we can get it for free :)

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS

LEONARDO S.

Insurance, N/A employees

5.0
April 2018

Helpful reports and commissions

Pros

I like that this tool has been really helpful for my day-to-day activities. The reports are very simple to pull and we also handle commission payments through AdminSeg.

Cons

I haven't run into any problems with the platform. We use it every day and the support has been fine, with Skype assistance available from Monday to Friday.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OC

Orestes C.

Not Specified, N/A employees

5.0
April 2018

Trustworthy security and backups

Pros

Security has been one of the biggest benefits for us. We get a backup copy every day and having our database hosted on a server in the USA is extremely important to our operation. Since we handle all of our clients' data through the platform, we're very satisfied with the system overall.

Cons

No major complaints. Support can be a little slow at times but they always get back to us with a solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JR

Juvenal R.

Not Specified, N/A employees

5.0
April 2018

Best reporting and policy control

Pros

AdminSeg has been a huge help for us when it comes to managing policy administration and keeping track of sales information. We can generate reports and even schedule them to be sent straight to our email which is very convenient. Overall, we feel very comfortable using it.

Cons

We haven't run into any real downsides. It has helped us a lot with policy administration and sales information and being able to create reports and schedule them for email delivery has made it even more useful. We feel very comfortable working with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FG

Federico G.

Insurance, N/A employees

5.0
November 2017

outstanding insurance management platform

Pros

Being the first company to use this software back in 2013, we've had a long time to see what it can do. We're an international insurance broker with 60 years of experience focused on Life and Health insurance and this tool has helped us tremendously in managing our block of business in a professional yet user-friendly environment. We're completely satisfied with it and that's exactly why I would personally recommend working with AdminSeg.

Cons

No cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10