Daniel M.
Insurance, N/A employees
“perfect for travel insurance workflows
Pros
AdminSeg helps us handle travel insurance vouchers across multiple agency levels, from quoting and issuing to ongoing administration. We also use it to pay commissions, manage claims and pull a wide range of custom reports. For our needs, it has been a perfect fit.
Cons
Nothing to complain about. The support team has been excellent and the platform runs in a very reliable data center.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Maria Auxiliadora R.
Not Specified, N/A employees
“Reliable cloud file security
Pros
Running a medium-sized agency in Venezuela, we had several security concerns before adopting this software. Its cloud-based file system helped address those issues and now we upload every scanned document containing our clients' policy information there.
Cons
We really do not have any complaints. We are simply looking forward to the new version that includes CRM features and a mobile app. Thank you.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosa P.
Insurance, N/A employees
“indispensable support every day
Pros
Whenever we need help, the customer service team has been incredibly supportive. Plus it lets us handle many tasks better and much faster and at this point I really can't picture going through a day without using it.
Cons
Honestly I don't have any real complaints. If anything, it's probably that we've become very dependent on this software. Just hoping the new version comes out soon and that we can get it for free :)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LEONARDO S.
Insurance, N/A employees
“Helpful reports and commissions
Pros
I like that this tool has been really helpful for my day-to-day activities. The reports are very simple to pull and we also handle commission payments through AdminSeg.
Cons
I haven't run into any problems with the platform. We use it every day and the support has been fine, with Skype assistance available from Monday to Friday.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Orestes C.
Not Specified, N/A employees
“Trustworthy security and backups
Pros
Security has been one of the biggest benefits for us. We get a backup copy every day and having our database hosted on a server in the USA is extremely important to our operation. Since we handle all of our clients' data through the platform, we're very satisfied with the system overall.
Cons
No major complaints. Support can be a little slow at times but they always get back to us with a solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Juvenal R.
Not Specified, N/A employees
“Best reporting and policy control
Pros
AdminSeg has been a huge help for us when it comes to managing policy administration and keeping track of sales information. We can generate reports and even schedule them to be sent straight to our email which is very convenient. Overall, we feel very comfortable using it.
Cons
We haven't run into any real downsides. It has helped us a lot with policy administration and sales information and being able to create reports and schedule them for email delivery has made it even more useful. We feel very comfortable working with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Federico G.
Insurance, N/A employees
“outstanding insurance management platform
Pros
Being the first company to use this software back in 2013, we've had a long time to see what it can do. We're an international insurance broker with 60 years of experience focused on Life and Health insurance and this tool has helped us tremendously in managing our block of business in a professional yet user-friendly environment. We're completely satisfied with it and that's exactly why I would personally recommend working with AdminSeg.
Cons
No cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10