Total 30 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

33%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NM

Nuala M.

Accounting, 1-10 employees

5.0
April 2024

Helps Me Stay Organized Every Day

Pros

The wide variety of features really simplifies my daily workflow. It helps me manage tasks without constantly switching between tools, which saves me a lot of time and keeps me organized.

Cons

Nothing really bothers me, though I think Zoom could do more community engagement like sponsoring accounting awards.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

NM

Nuala M.

Accountancy Services and Training, 11-50 employees

5.0
April 2024

feature-packed!

Pros

It comes with a wide range of features that really make our daily work much easier.

Cons

I don't have any complaints about it though I do think it would be a nice idea for the company to sponsor Micro Accountant in the accountant awards each year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MMJ

Muralidhar M J.

Freelance, 101-500 employees

4.0
August 2023

Makes Accounting Team Management Easier

Pros

Managing my accounting team and reviewing financial reports is so much smoother now. This system streamlines our workflow, reduces errors, and makes collaboration easier.

Cons

The accounting manager role is stressful at times. Managing multiple tasks and ensuring accuracy can be challenging, but having the right tools definitely helps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MMJ

Muralidhar M J.

Independent Contractor, 500+ employees

3.0
August 2023

stressful accounting oversight

Pros

Handling the supervision of accountants and going through financial statements is a key part of the software.

Cons

The accounting manager position can feel very stressful and overwhelming.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

GT

Gloria T.

Analytics, 1-10 employees

5.0
August 2023

Great for Client Accounting Insights

Pros

I really like how it lets me track and break down client accounting information. The monitoring features make spotting trends and issues in financial data much easier.

Cons

I run into storage issues when handling larger datasets, and the portal could use an update to manage this better. Improving this would make working with big data smoother.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

5.0
August 2023

Simple Management Solution

Pros

I can easily upload spreadsheets to the cloud and keep them organized. The import process is simple, and managing everything online is super convenient.

Cons

I haven't run into any issues so far, it's been reliable and easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Market Research, 500+ employees

4.0
August 2023

cloud spreadsheet management

Pros

Uploading spreadsheets to the cloud and keeping them organized has been very convenient and storing everything there is simple to manage.

Cons

Haven't come across any specific issues with the software based on the time I've spent using it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

GT

Gloria T.

Analytics Manager, 11-50 employees

5.0
August 2023

solid client accounting insights

Pros

Helps us keep track of and analyze our clients accounting data really well.

Cons

The portal could use an update especially to prevent storage from running out once the data volume gets too large.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Shubham J.

Market Research, 101-500 employees

5.0
July 2023

Perfect for accounting

Pros

What I like most is how user-friendly this platform is for handling accounting and bookkeeping. The customization options are excellent, I can set it up exactly how I work. Everything feels effortless and intuitive.

Cons

The interface could use some improvements. Sometimes it runs slowly, which is frustrating when I'm trying to finish tasks quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SJ

Shubham J.

Market Research Associate, 500+ employees

5.0
July 2023

friendly platform

Pros

Working with this software has been very user-friendly. It's customizable and simple to manage especially for accountancy and bookkeeping tasks.

Cons

Interface could use some improvement and it does feel slow at times so that still needs attention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KT

KADIR T.

Automotive, 500+ employees

4.0
July 2023

Helpful team tracking

Pros

I like being able to view complete payment histories for each customer. The software also sends reminders automatically and generates task lists for my staff without extra input.

Cons

The client onboarding process needs improvement, and there's no automatic proposal generation or engagement letter feature yet. These are planned for future updates but not available now.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KT

KADIR T.

Autoliv Europe Seatbelt Senior Maintenance & Industrial Engineering Manager, 500+ employees

4.0
July 2023

smart payment tracking tools

Pros

One thing that really helps is being able to see every customers payment history in one place. The software also sends automatic reminders and follows up with clients when information is missing which means task lists are created automatically for my whole team.

Cons

There is still room to expand the system especially around client onboarding and the automatic creation of proposals and letters of engagement when launching a new service. That would be a very useful addition for future work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

KD

Keshav D.

Accounting, 101-500 employees

5.0
June 2023

Simple Client Management

Pros

I find it really convenient to automate my workflow and keep all my accounts in one central place. This setup saves me time and keeps me organized effortlessly.

Cons

I don't have any major complaints, it handles everything I need and makes my work much easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

5.0
June 2023

Smoothly imports data

Pros

The import spreadsheet feature is very easy to use. It saves me time and makes bringing in data smooth from start to finish.

Cons

I can't really find anything bad to say about this system, everything's been working well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KD

Keshav D.

Accounting, 500+ employees

5.0
June 2023

workflow automation done right!

Pros

It's really convenient for automating workflow keeping all accounts centralized and making everything readily accessible.

Cons

Don't have any negatives to mention about the software. It's a very effective system and does a really solid job of getting things resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 500+ employees

5.0
June 2023

helpful spreadsheet import

Pros

Using the spreadsheet import is really easy and user friendly.

Cons

Nothing to complain about at the moment, just keep up the good work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JAD

Jorge Armando D.

Human Resources, 1-10 employees

5.0
June 2023

Great cloud-based tool

Pros

This tool keeps me organized and saves me time every day. What sets it apart is how reliable it is, I can always count on it when I need it.

Cons

No major downsides, though I wish it expanded to the American market. That feels like a missed opportunity to reach more customers.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JAD

Jorge Armando D.

Reclutador, N/A employees

5.0
June 2023

Organized!

Pros

Staying organized with this app has made a real difference in my daily work and I really value all the services it offers because they save me a lot of time during my regular job. Compared with other apps this stands out as a much better option since it's always there to help whenever I need it.

Cons

Not much that needs to be improved overall. If anything it would be worth expanding it into the American market so more clients can benefit from it because that seems like a smart opportunity for growth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 500+ employees

4.0
April 2023

smart design

Pros

Using this software felt user friendly and the product comes across as quite intelligent. It was practical and helpful to work with.

Cons

The screens could definitely look more polished. There's still room for improvement and I would really appreciate a better overall presentation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

CM

Charly M.

Marketing, 1-10 employees

4.0
April 2023

Simple and User-Friendly

Pros

Quick payroll processing makes everything run smoothly for me, and the navigation is very simple. It helps me get tasks done faster without wasting time figuring things out.

Cons

Sometimes logging in is an issue, I end up resetting my password more often than I'd like, which gets frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CM

Charly M.

Digital Marketing Coorinator, 11-50 employees

3.0
April 2023

quick payslips and login issues

Pros

Getting wage slips is fast and the system is simple to use and figure out.

Cons

Signing in can be a bit finicky and having to change passwords often gets annoying.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

RB

Regina B.

Admin Assistant, 11-50 employees

4.0
September 2022

time saving

Pros

Has helped us cut down a lot of admin time by automating the routine work we deal with every day. It also lets us set deadlines which is really useful. On top of that it works well as a diary for tracking which tasks need to be prioritized and helps keep our workflow moving along efficiently.

Cons

It is a really good piece of software overall. That said there are still quite a few areas where it could be better especially when it comes to modernizing the interface and offering more formatting options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

5.0
July 2022

well managed subcontractor payments

Pros

It makes handling payments much more use friendly and well organized especially when dealing with subcontractors.

Cons

I haven't come across any issues so far. Everything has been clear and simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

4.0
January 2022

user friendly with strong features

Pros

Getting started with Bright is easy and it comes with really solid features. Employees also pick it up quickly without needing much extra training.

Cons

The installation process still needs improvement so I'd definitely like to see that worked on.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

UM

Usman M.

Small Business, N/A employees

4.0
November 2021

Friendly interface

Pros

Right from the start the interface feels very user-friendly and the system runs really smoothly. It has been consistently accurate and using it has been fully satisfying. It's definitely something I'd recommend to others.

Cons

There isn't much to point out here. Everything works so well and runs so smoothly that I can't really think of any complaints or even suggestions for improvement. Overall everything is good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AC

Adam C.

Small Business, N/A employees

5.0
March 2021

all-in-one practice management win

Pros

Everything I need for practice management is in one place which makes a big difference day to day. I can clearly see what work needs to be started where each item sits in the pipeline and who has reached out and still needs a response.

Cons

Still has a few features that could be better but the product is continuously being updated and improved. A two way integration with MS Outlook would be a valuable addition and it's already planned for later this year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SP

Samantha P.

Small Business, N/A employees

5.0
March 2021

great link!

Pros

Keeping track of tasks with this software has helped us make sure nothing is overlooked and it supports both me and the team well whether we're in the office or working remotely. The support team has consistently been excellent. It also connects really well with Xero for billing and our customers really appreciate the portal and how quickly they can sign off on accounts.

Cons

When I assign a task to a team member and once it's completed it rolls over to the next year but doesn't come back onto my own task list even though I'm the client manager. This is an issue for me. I'd also really like to have a bulk task allocation option instead of having to open and assign each task individually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF

Mark F.

Small Business, N/A employees

5.0
March 2021

brilliant workflows

Pros

Managing every client on this platform is incredibly easy because the workflows are so well designed and I always know exactly what stage each client is at. Being able to add notes at every step and have all client details right there whenever I need them makes daily work much more manageable. The automation is fantastic too, sending engagement letters and client reminders takes hardly any effort and saves a huge amount of time every single week. The online document approval feature is another big plus since I can send documents securely through the cloud and have clients approve them electronically without needing to post anything. Other than that the built-in AML and credit checks save even more time because everything can be done instantly with just a click.

Cons

I do not have any problems. If they offered more accountancy software I would absolutely use that as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ

Jason J.

Small Business, N/A employees

5.0
March 2021

Handy for HMRC client records

Pros

It is much simpler to keep my clients organised with this and it stores all the HMRC-related information I need in one place. Having everything right there when I'm on a call is really useful.

Cons

Covers everything I need the software to do but the one downside is the pricing model. Paying per user rather than having one flat cost for the whole practice is a bit frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DH

Donna H.

Small Business, N/A employees

4.0
July 2018

Value-packed payroll control

Pros

Something that really appealed to me was the free trial since it lets you explore all of the features properly before deciding to buy. The annual cost is also quite low which makes it a very compelling option for small business owners when compared with paying an accountant or bookkeeper to handle the same work. Using the software is easy and it gives you full control over payroll with all the key information available whenever you need it in just a click. Also the help section is very detailed and useful.

Cons

Haven't seen any negatives to point out. The only thing I was unsure about at first was how to back up the system but when I reached out to the online technical support team they were very helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9