ExpensePoint Reviews

“Expense Point Implementation

Pros

The software is user-friendly, and I found the initial setup to be quite simple without encountering any significant challenges. This ease of setup made it quick and efficient to get started and begin utilizing its features right away.

Cons

The setup documentation is lacking. Basic setup information Is not readily available.

“ExpensePoint - New User, Great Onboarding!

Pros

The onboarding experience was thorough and helpful.

Cons

It would be excellent if receipts could sync to QuickBooks Online along with expenses. Currently, receipts don't sync to QuickBooks.

“Professional expense tracking software

Pros

It helps me track all my business expenses easily, set up and manage spending.

Cons

It's not compatible with some other accounting software.

“Goodbye Excel, Hello Efficiency!

Pros

What I really like about the software is how user-friendly and comprehensive it is, it streamlines everything just the way you'd expect from such software. The customer support is also outstanding; they're responsive, knowledgeable, and always go the extra mile to ensure a great experience with ExpensePoint. They don't just answer my questions; they also suggest features based on our conversations. That's exactly what you want in a company!

Cons

This isn't so much about ExpensePoint as it is about certain major credit cards. We initially used Capital One Spark Miles CC, but found they don't support VCF Feed or work with authorized users via Plaid integration. This caused significant delays in our implementation. After contacting ExpensePoint support, they provided examples of credit cards with VCF feed support and better integration options, which was helpful. It would have been even better if our sales or implementation team had asked about this upfront, saving us about two months of delays.

“Expense report is easy to use

Pros

The expense report function is very easy; I can upload receipt photos, categorize them, and submit them for approval, it's also quick to load.

Cons

I dislike having to switch between different software to achieve the same outcome. The program seems suitable for its purpose, though.

“Amazing Customer service and software

Pros

The best part about our experience is the exceptional customer service we receive. Our account manager and her team are incredibly proactive and a pleasure to collaborate with.

Cons

I experienced an unexpected lockout, unable to re-enter my credentials to use the program. I had to reinstall it to resolve the issue, though the cause remained unclear.

“Reduced paperwork, printing, and corporate efficiency

Pros

Among all the service providers we considered for cost reporting, this software stood out as the most user-friendly. They ensured we felt comfortable at every stage and tailored their approach to meet our organization's specific needs.

Cons

Finding some rarely used administrative functions, like mapping credit cards to users, isn't straightforward.

“New satisfied customer

Pros

I appreciate being able to interact with real human support, not just automated bots like some other platforms. The flexibility to adjust settings and GL mappings without constant support interaction enhances my user experience.

Cons

It'd be convenient to move expenses between reports without needing to delete and retrieve from the trash.

“FHSU Foundation Review

Pros

I find its simplicity, adaptability, and seamless integration with our accounting software (financial edge) particularly beneficial.

Cons

Once, I suddenly found myself logged out of the application and couldn't log back in. Reinstalling the software did the trick, though I'm unsure what caused the issue.

“Easy all-in-one expense management

Pros

What I love most is the mileage tracking feature. Having tested several other mileage tracking tools, this one stands out because it accurately tracks my routes automatically when I'm on the move, and I can easily edit data and attach receipts before submitting.

Cons

So far, I haven't encountered any issues. I'm satisfied with its performance.

“Good marketing makes sales

Pros

Of all the providers we approached for expense reporting, this team was the most empathetic, ensuring our comfort throughout the process and meeting all our company's needs.

Cons

No complaints about its features and functionality initially, but after the latest update, the app crashes frequently, which is becoming tiresome for some of our users.

“Great Expense Management Software

Pros

The features and functionality are simple, and the customer service support is exceptional.

Cons

We haven't identified any major missing features. Those we initially thought were problematic were resolved with additional training.

“Complete streamline of our expenses

Pros

Managing expenses used to disrupt our workflow with paper vouchers, but now we've reduced printing by nearly 50%. The receipt wallet feature, which stores receipts in real-time, is invaluable for field employees. The ability to delegate report authoring to administrators saves time, and the detailed tracking by user, category, and project provides comprehensive spending insights. The cost is incredibly reasonable for such advanced expense tracking capabilities compared to alternatives.

Cons

Depending on the browser and operating system, sometimes the receipts section gets squeezed and isn't visible, especially when using Safari on a Mac system.

“Concise and Easy to Use

Pros

ExpensePoint offers an intuitive interface for navigating through its various functions. The home page dashboard gives a comprehensive view of yearly spending by category, and the report search function allows admins to track approval statuses quickly.

Cons

The mobile app lacks the accessibility of the desktop version, especially for viewing and creating credit card reports for authorized users.

“Quick , fast, easy

Pros

The mobile app is the simplest to use, which is why my sales team exclusively relies on it.

Cons

Can't think of anything. We switched from Expensify, and although there's a learning curve, soon Expensify will be forgotten.

“Expense Point Review

Pros

Not having to chase down receipts or send countless emails for receipts has been a huge relief.

Cons

It took a bit of time to get used to navigating it at first, but with the support of team I feel confident now.

“Untangle the mess of expense and credit card reporting

Pros

The software's ease of use and flexibility are unmatched. I appreciate its compatibility with multiple platforms, including QuickBooks Online, and its automation capabilities have simplified our processes significantly compared to spreadsheets.

Cons

Our corporate cards don't automatically feed transactions into ExpensePoint, so I have to manually upload them periodically.

“ExpensePoint Review

Pros

I value its ease of use and meticulous design. The reporting features are exceptionally well-executed.

Cons

At the moment, there's nothing that comes to mind.

“Product review - Dec 3, 2020

Pros

The software is extremely user-friendly, intuitive for end-users, and easy to configure with robust features. Its integration with corporate cards and detailed reporting capabilities streamline analysis and reconciliation with our accounting system. The export system facilitates seamless imports.

Cons

Not all entered fields can be easily used in export files; customization is required.

“Review

Pros

The mobile app is fantastic, very intuitive and easy to navigate.

Cons

I wish for a direct link with Quickbooks to avoid using third-party software.