ExpensePoint Reviews
46 Review(s)
softwareOverall Rating
4.8
46 Review(s)
Rating Distribution
5
(37)
4
(7)
3
(2)
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.8
46 Review(s)
Rating Distribution
5
(37)
4
(7)
3
(2)
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filters
Ratings
Provider Size
Time Used
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The ultimate solution for my expense reports
The ultimate solution for my expense reports
Pros
My favorite aspect of this platform is how intuitive and convenient it makes the entire process of managing expenses. With its receipt scanning feature, I can simply snap photos of my receipts and avoid the hassle of dealing with paperwork and manually entering details.
Cons
I've encountered location accuracy issues that led to incorrect mileage calculations. Also, I find the mobile interface of the app could be more intuitive and easier to navigate.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Juan
Computer Software, 1-10 employees
July 2023
Silly happy ExpensePoint customer
Silly happy ExpensePoint customer
Pros
This product is excellent, and the team behind it has made the purchasing process smooth. Rupy makes my life easier because I can just tell her what I need, and she responds with "I can handle that."
Cons
It takes some time investment to properly set it up for my needs. I can be a bit impatient...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Computer Software, 1-10 employees
Less than 6 months
March 2023
Critical Software for Non-profit
Critical Software for Non-profit
Pros
The ExpensePoint system is robust in its capability to manage and track expenses effectively. The mobile app is particularly very easy to navigate, and the ability to upload receipts with automatic OCR scanning significantly enhances usability.
Cons
The main web interface feels outdated and confusing to me. While functional, there are features on the website that aren't accessible through the mobile app, like adding an email address for receipt uploads.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cliff
Non-Profit Organization Management, 1-10 employees
Less than 6 months
March 2023
customer service team is a gem! Helped me to make sense of managing expenses for our team.
customer service team is a gem! Helped me to make sense of managing expenses for our team.
Pros
Integrating with this platform has been seamless. The customer service is exceptional, and I would highly recommend it to anyone looking to simplify their expense reporting.
Cons
My experience has been good so far. I've faced challenges with the downloaded desktop version, but I've found using the mobile app and website as a workaround works for me!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carly
Renewables & Environment, 1-10 employees
Less than 6 months
March 2023
Water First
Water First
Pros
It's relatively simple to use; any challenges have mostly been related to the complexity of our GL coding, which isn't specific to ExpensePoint.
Cons
The analysis capabilities could be more versatile. I'd appreciate the ability to add data fields to existing reports or create my own reports from scratch using any available data field, but it seems limited currently.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Cindy
Non-Profit Organization Management, 11-50 employees
Less than 6 months
February 2023
Excellent Support
Excellent Support
Pros
We appreciate how user-friendly the mobile app is and the streamlined administrative setup.
Cons
There's a lot of clicking involved, and the workflow isn't always easy for new users. Sometimes, it takes a while for receipts to process.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
4
Bernice
Insurance, 11-50 employees
Less than 6 months
February 2023
Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen!
Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen!
Pros
The receipt wallet and receipt scanning feature are universally loved by all employees. Being able to simply upload pictures and return to find almost completed expense reports, requiring just a few clicks to submit, has revolutionized how we manage expenses, whether on the road or purchasing on behalf of the company. In Accounting, we value how easy it is to review, approve, integrate with QuickBooks, and reimburse, all within ExpensePoint. The integration that automates reimbursements has saved our accounting team countless hours previously spent reconciling, recording, and processing payments via AP. Now, issuing payments takes less than a minute, it's simply fantastic!
Cons
We encountered a few issues entering banking information for reimbursements, but the implementation team manually made adjustments and guided us through.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Marketing and Advertising, 11-50 employees
More than a year
February 2023
GGFdn
GGFdn
Pros
The program's simplicity allowed us to customize it to our specific needs without unnecessary features.
Cons
So far, I haven't come across any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alecia
Non-Profit Organization Management, 11-50 employees
Less than 6 months
January 2023
Exactly what I needed
Exactly what I needed
Pros
It's affordable and provides exactly what I need for managing expenses.
Cons
It's not as intuitive as Concur, but it's not a deal breaker for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Investment Management, 1-10 employees
Less than 6 months
January 2023
Great product with great customer service
Great product with great customer service
Pros
I found the platform incredibly easy to get started with, which was a pleasant surprise. Its intuitive interface made navigating through the initial setup easy, allowing me to quickly familiarize myself with its features and functionalities.
Cons
Honestly, there wasn't anything that I didn't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erica
Construction, 51-100 employees
Less than 6 months
December 2022
Great software!
Great software!
Pros
The ease of use, excellent customer support, and seamless integration with accounting software make it highly customizable to our requirements.
Cons
It doesn't integrate with all accounting systems, but that's understandable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arne
Civil Engineering, 51-100 employees
Less than 6 months
December 2022
ExpensePoint
ExpensePoint
Pros
The ability to export data to CSV format and seamlessly import it into my accounting software is an invaluable feature that enhances the overall efficiency of managing financial records.
Cons
The billable portion doesn't function properly for me. Also, I'm not fond of how GST is separated from the line items and entered as a separate line. I'd prefer each line to indicate "G" for GST or "E" for exempt.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Deb
Food & Beverages, 11-50 employees
Less than 6 months
December 2022
Helpful
Helpful
Pros
Personalization, ease of use, and user training were standout features for me.
Cons
A feature to prevent report submissions without all required information would be useful.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Beth
Design, 11-50 employees
Less than 6 months
November 2022
Expense point is a good software to use.
Expense point is a good software to use.
Pros
I find the PDF download feature, which includes expense reports along with receipts and GL codes, very useful.
Cons
I don't see any bad features at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohsin
Information Technology and Services, 11-50 employees
Less than 6 months
November 2022
Affordable and Easy to Use!
Affordable and Easy to Use!
Pros
It's easy to use with a quick learning curve. The customer service is outstanding, and the training provided was very beneficial.
Cons
At the moment, everything is functioning perfectly according to my requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Murphy
Non-Profit Organization Management, 1-10 employees
Less than 6 months
September 2022
Suitable for all!
Suitable for all!
Pros
When reviewing software options to suit my needs, I wanted something simple with clear and useful reports, and so far, I'm pleased with it! The team has been incredibly helpful and friendly.
Cons
As a new user, I haven't encountered any cons yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruth
Education Management, 51-100 employees
September 2022
ExpensePoint
ExpensePoint
Pros
No more need to keep all those paper receipts, file them, or chase after users.
Cons
The process of getting reports into my accounting system feels too lengthy. An easier and quicker method would be helpful.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
8
Yolande
Research, 51-100 employees
Less than 6 months
September 2022
Review
Review
Pros
ExpensePoint is very user-friendly with a supportive network, even from afar.
Cons
I find the software quite easy to use, but standardizing more currencies would be beneficial.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brian
Retail, 11-50 employees
Less than 6 months
September 2022
Review for Entrust Services
Review for Entrust Services
Pros
The customization capabilities offered were truly remarkable, allowing me to tailor the platform precisely to meet my specific needs and preferences. This flexibility significantly enhanced my experience and productivity when using the software.
Cons
It was a bit challenging to fit our business into the predefined categories.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Darla
Utilities, 51-100 employees
Less than 6 months
September 2022
Review
Review
Pros
Transactions imported from the bank can be matched to expenses seamlessly.
Cons
I've found that grasping the intricacies of workflow management has presented some challenges and complexities for me.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Lena
Restaurants, 51-100 employees
Less than 6 months
August 2022
Expense Point Implementation
Expense Point Implementation
Pros
The software is user-friendly, and I found the initial setup to be quite simple without encountering any significant challenges. This ease of setup made it quick and efficient to get started and begin utilizing its features right away.
Cons
The setup documentation is lacking. Basic setup information Is not readily available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leslie
Food Production, 51-100 employees
Less than 6 months
July 2022
ExpensePoint - New User, Great Onboarding!
ExpensePoint - New User, Great Onboarding!
Pros
The onboarding experience was thorough and helpful.
Cons
It would be excellent if receipts could sync to QuickBooks Online along with expenses. Currently, receipts don't sync to QuickBooks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colleen
Computer Software, 11-50 employees
Less than 6 months
July 2022
Professional expense tracking software
Professional expense tracking software
Pros
It helps me track all my business expenses easily, set up and manage spending.
Cons
It's not compatible with some other accounting software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jagjit
Transportation/Trucking/Railroad, 11-50 employees
More than a year
July 2022
Goodbye Excel, Hello Efficiency!
Goodbye Excel, Hello Efficiency!
Pros
What I really like about the software is how user-friendly and comprehensive it is, it streamlines everything just the way you'd expect from such software. The customer support is also outstanding; they're responsive, knowledgeable, and always go the extra mile to ensure a great experience with ExpensePoint. They don't just answer my questions; they also suggest features based on our conversations. That's exactly what you want in a company!
Cons
This isn't so much about ExpensePoint as it is about certain major credit cards. We initially used Capital One Spark Miles CC, but found they don't support VCF Feed or work with authorized users via Plaid integration. This caused significant delays in our implementation. After contacting ExpensePoint support, they provided examples of credit cards with VCF feed support and better integration options, which was helpful. It would have been even better if our sales or implementation team had asked about this upfront, saving us about two months of delays.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina
Mental Health Care, 51-100 employees
Less than 6 months
July 2022
Expense report is easy to use
Expense report is easy to use
Pros
The expense report function is very easy; I can upload receipt photos, categorize them, and submit them for approval, it's also quick to load.
Cons
I dislike having to switch between different software to achieve the same outcome. The program seems suitable for its purpose, though.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Donny
Construction, 500+ employees
Less than 6 months
May 2022
Amazing Customer service and software
Amazing Customer service and software
Pros
The best part about our experience is the exceptional customer service we receive. Our account manager and her team are incredibly proactive and a pleasure to collaborate with.
Cons
I experienced an unexpected lockout, unable to re-enter my credentials to use the program. I had to reinstall it to resolve the issue, though the cause remained unclear.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Telecommunications, 51-100 employees
More than a year
May 2022
Reduced paperwork, printing, and corporate efficiency
Reduced paperwork, printing, and corporate efficiency
Pros
Among all the service providers we considered for cost reporting, this software stood out as the most user-friendly. They ensured we felt comfortable at every stage and tailored their approach to meet our organization's specific needs.
Cons
Finding some rarely used administrative functions, like mapping credit cards to users, isn't straightforward.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Maddie
Information Technology and Services, 500+ employees
More than a year
May 2022
New satisfied customer
New satisfied customer
Pros
I appreciate being able to interact with real human support, not just automated bots like some other platforms. The flexibility to adjust settings and GL mappings without constant support interaction enhances my user experience.
Cons
It'd be convenient to move expenses between reports without needing to delete and retrieve from the trash.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ken
Food Production, 51-100 employees
Less than 6 months
August 2021
FHSU Foundation Review
FHSU Foundation Review
Pros
I find its simplicity, adaptability, and seamless integration with our accounting software (financial edge) particularly beneficial.
Cons
Once, I suddenly found myself logged out of the application and couldn't log back in. Reinstalling the software did the trick, though I'm unsure what caused the issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Higher Education, 11-50 employees
Less than 6 months
July 2021
Easy all-in-one expense management
Easy all-in-one expense management
Pros
What I love most is the mileage tracking feature. Having tested several other mileage tracking tools, this one stands out because it accurately tracks my routes automatically when I'm on the move, and I can easily edit data and attach receipts before submitting.
Cons
So far, I haven't encountered any issues. I'm satisfied with its performance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norawat
Automotive, 11-50 employees
Less than 6 months
June 2021
Good marketing makes sales
Good marketing makes sales
Pros
Of all the providers we approached for expense reporting, this team was the most empathetic, ensuring our comfort throughout the process and meeting all our company's needs.
Cons
No complaints about its features and functionality initially, but after the latest update, the app crashes frequently, which is becoming tiresome for some of our users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mide
Utilities, 1-10 employees
Less than 6 months
June 2021
Great Expense Management Software
Great Expense Management Software
Pros
The features and functionality are simple, and the customer service support is exceptional.
Cons
We haven't identified any major missing features. Those we initially thought were problematic were resolved with additional training.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alva
Chemicals, 51-100 employees
More than a year
February 2021
Complete streamline of our expenses
Complete streamline of our expenses
Pros
Managing expenses used to disrupt our workflow with paper vouchers, but now we've reduced printing by nearly 50%. The receipt wallet feature, which stores receipts in real-time, is invaluable for field employees. The ability to delegate report authoring to administrators saves time, and the detailed tracking by user, category, and project provides comprehensive spending insights. The cost is incredibly reasonable for such advanced expense tracking capabilities compared to alternatives.
Cons
Depending on the browser and operating system, sometimes the receipts section gets squeezed and isn't visible, especially when using Safari on a Mac system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thelesha
Environmental Services, 1-10 employees
Less than a year
February 2021
Concise and Easy to Use
Concise and Easy to Use
Pros
ExpensePoint offers an intuitive interface for navigating through its various functions. The home page dashboard gives a comprehensive view of yearly spending by category, and the report search function allows admins to track approval statuses quickly.
Cons
The mobile app lacks the accessibility of the desktop version, especially for viewing and creating credit card reports for authorized users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Song
Building Materials, 51-100 employees
More than a year
January 2021
Quick , fast, easy
Quick , fast, easy
Pros
The mobile app is the simplest to use, which is why my sales team exclusively relies on it.
Cons
Can't think of anything. We switched from Expensify, and although there's a learning curve, soon Expensify will be forgotten.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benet
Oil & Energy, 51-100 employees
Less than 6 months
December 2020
Expense Point Review
Expense Point Review
Pros
Not having to chase down receipts or send countless emails for receipts has been a huge relief.
Cons
It took a bit of time to get used to navigating it at first, but with the support of team I feel confident now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Wholesale, 51-100 employees
Less than 6 months
December 2020
Untangle the mess of expense and credit card reporting
Untangle the mess of expense and credit card reporting
Pros
The software's ease of use and flexibility are unmatched. I appreciate its compatibility with multiple platforms, including QuickBooks Online, and its automation capabilities have simplified our processes significantly compared to spreadsheets.
Cons
Our corporate cards don't automatically feed transactions into ExpensePoint, so I have to manually upload them periodically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Aviation & Aerospace, 51-100 employees
Less than a year
December 2020
ExpensePoint Review
ExpensePoint Review
Pros
I value its ease of use and meticulous design. The reporting features are exceptionally well-executed.
Cons
At the moment, there's nothing that comes to mind.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
December 2020
Product review - Dec 3, 2020
Product review - Dec 3, 2020
Pros
The software is extremely user-friendly, intuitive for end-users, and easy to configure with robust features. Its integration with corporate cards and detailed reporting capabilities streamline analysis and reconciliation with our accounting system. The export system facilitates seamless imports.
Cons
Not all entered fields can be easily used in export files; customization is required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alexander
Education Management, 11-50 employees
Less than 6 months
December 2020
Review
Review
Pros
The mobile app is fantastic, very intuitive and easy to navigate.
Cons
I wish for a direct link with Quickbooks to avoid using third-party software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
December 2020
Very Good Product and Support
Very Good Product and Support
Pros
Key features like easy expense tracking and excellent product support were crucial for us.
Cons
I've encountered some difficulty with how expenses are added to reports.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Wesley
Airlines/Aviation, 1-10 employees
Less than a year
December 2020
Liteline
Liteline
Pros
With users completing expense reports themselves, I no longer have to manually calculate or fill out forms for them.
Cons
I can't think of anything. The previous process was entirely manual.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debby
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
December 2020
Best bang for your buck
Best bang for your buck
Pros
Its user-friendliness stands out, especially when adding new reports and expenses.
Cons
Some features, like the workflow manager, aren't intuitive. I've had to Google how to use and set it up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MELANIE
Hospitality, 101-500 employees
More than a year
December 2020
ease of use
ease of use
Pros
The support we received was instrumental in our successful use of this product. Our representative was always available and offered solutions that perfectly suited our needs. The system's versatility allows it to grow with us.
Cons
Data export still requires manual effort as the exported entries don't meet our needs.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Tonia
Construction, 11-50 employees
Less than 6 months
December 2020
Review from HEAD acoustics
Review from HEAD acoustics
Pros
Using this software is refreshingly simple, and we especially value the mobile application for its user-friendly interface and seamless functionality on the go. The ease of navigation and intuitive design of the mobile app make it an indispensable tool for our daily operations, ensuring that we can efficiently manage tasks and access important information wherever we are.
Cons
Nothing significant, except perhaps the ability to link our corporate American Express card for easier reconciliation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michele
Automotive, 11-50 employees
More than a year
December 2020
Supurb customer support
Supurb customer support
Pros
It's relatively easy to navigate, and the customer support provided by them has been exceptional.
Cons
There's limited to no automated reporting functionality, such as automated weekly email reports on expense activity or reminders for pending expense items. The Receipt Reader currently only reads three fields.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Financial Services, 51-100 employees
Less than a year
December 2020
Filters
Sort by:
The ultimate solution for my expense reports
The ultimate solution for my expense reports
Pros
My favorite aspect of this platform is how intuitive and convenient it makes the entire process of managing expenses. With its receipt scanning feature, I can simply snap photos of my receipts and avoid the hassle of dealing with paperwork and manually entering details.
Cons
I've encountered location accuracy issues that led to incorrect mileage calculations. Also, I find the mobile interface of the app could be more intuitive and easier to navigate.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Juan
Computer Software, 1-10 employees
July 2023
Silly happy ExpensePoint customer
Silly happy ExpensePoint customer
Pros
This product is excellent, and the team behind it has made the purchasing process smooth. Rupy makes my life easier because I can just tell her what I need, and she responds with "I can handle that."
Cons
It takes some time investment to properly set it up for my needs. I can be a bit impatient...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Computer Software, 1-10 employees
Less than 6 months
March 2023
Critical Software for Non-profit
Critical Software for Non-profit
Pros
The ExpensePoint system is robust in its capability to manage and track expenses effectively. The mobile app is particularly very easy to navigate, and the ability to upload receipts with automatic OCR scanning significantly enhances usability.
Cons
The main web interface feels outdated and confusing to me. While functional, there are features on the website that aren't accessible through the mobile app, like adding an email address for receipt uploads.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cliff
Non-Profit Organization Management, 1-10 employees
Less than 6 months
March 2023
customer service team is a gem! Helped me to make sense of managing expenses for our team.
customer service team is a gem! Helped me to make sense of managing expenses for our team.
Pros
Integrating with this platform has been seamless. The customer service is exceptional, and I would highly recommend it to anyone looking to simplify their expense reporting.
Cons
My experience has been good so far. I've faced challenges with the downloaded desktop version, but I've found using the mobile app and website as a workaround works for me!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carly
Renewables & Environment, 1-10 employees
Less than 6 months
March 2023
Water First
Water First
Pros
It's relatively simple to use; any challenges have mostly been related to the complexity of our GL coding, which isn't specific to ExpensePoint.
Cons
The analysis capabilities could be more versatile. I'd appreciate the ability to add data fields to existing reports or create my own reports from scratch using any available data field, but it seems limited currently.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Cindy
Non-Profit Organization Management, 11-50 employees
Less than 6 months
February 2023
Excellent Support
Excellent Support
Pros
We appreciate how user-friendly the mobile app is and the streamlined administrative setup.
Cons
There's a lot of clicking involved, and the workflow isn't always easy for new users. Sometimes, it takes a while for receipts to process.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
4
Bernice
Insurance, 11-50 employees
Less than 6 months
February 2023
Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen!
Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen!
Pros
The receipt wallet and receipt scanning feature are universally loved by all employees. Being able to simply upload pictures and return to find almost completed expense reports, requiring just a few clicks to submit, has revolutionized how we manage expenses, whether on the road or purchasing on behalf of the company. In Accounting, we value how easy it is to review, approve, integrate with QuickBooks, and reimburse, all within ExpensePoint. The integration that automates reimbursements has saved our accounting team countless hours previously spent reconciling, recording, and processing payments via AP. Now, issuing payments takes less than a minute, it's simply fantastic!
Cons
We encountered a few issues entering banking information for reimbursements, but the implementation team manually made adjustments and guided us through.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Marketing and Advertising, 11-50 employees
More than a year
February 2023
GGFdn
GGFdn
Pros
The program's simplicity allowed us to customize it to our specific needs without unnecessary features.
Cons
So far, I haven't come across any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alecia
Non-Profit Organization Management, 11-50 employees
Less than 6 months
January 2023
Exactly what I needed
Exactly what I needed
Pros
It's affordable and provides exactly what I need for managing expenses.
Cons
It's not as intuitive as Concur, but it's not a deal breaker for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Investment Management, 1-10 employees
Less than 6 months
January 2023
Great product with great customer service
Great product with great customer service
Pros
I found the platform incredibly easy to get started with, which was a pleasant surprise. Its intuitive interface made navigating through the initial setup easy, allowing me to quickly familiarize myself with its features and functionalities.
Cons
Honestly, there wasn't anything that I didn't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erica
Construction, 51-100 employees
Less than 6 months
December 2022
Great software!
Great software!
Pros
The ease of use, excellent customer support, and seamless integration with accounting software make it highly customizable to our requirements.
Cons
It doesn't integrate with all accounting systems, but that's understandable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arne
Civil Engineering, 51-100 employees
Less than 6 months
December 2022
ExpensePoint
ExpensePoint
Pros
The ability to export data to CSV format and seamlessly import it into my accounting software is an invaluable feature that enhances the overall efficiency of managing financial records.
Cons
The billable portion doesn't function properly for me. Also, I'm not fond of how GST is separated from the line items and entered as a separate line. I'd prefer each line to indicate "G" for GST or "E" for exempt.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Deb
Food & Beverages, 11-50 employees
Less than 6 months
December 2022
Helpful
Helpful
Pros
Personalization, ease of use, and user training were standout features for me.
Cons
A feature to prevent report submissions without all required information would be useful.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Beth
Design, 11-50 employees
Less than 6 months
November 2022
Expense point is a good software to use.
Expense point is a good software to use.
Pros
I find the PDF download feature, which includes expense reports along with receipts and GL codes, very useful.
Cons
I don't see any bad features at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohsin
Information Technology and Services, 11-50 employees
Less than 6 months
November 2022
Affordable and Easy to Use!
Affordable and Easy to Use!
Pros
It's easy to use with a quick learning curve. The customer service is outstanding, and the training provided was very beneficial.
Cons
At the moment, everything is functioning perfectly according to my requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Murphy
Non-Profit Organization Management, 1-10 employees
Less than 6 months
September 2022
Suitable for all!
Suitable for all!
Pros
When reviewing software options to suit my needs, I wanted something simple with clear and useful reports, and so far, I'm pleased with it! The team has been incredibly helpful and friendly.
Cons
As a new user, I haven't encountered any cons yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruth
Education Management, 51-100 employees
September 2022
ExpensePoint
ExpensePoint
Pros
No more need to keep all those paper receipts, file them, or chase after users.
Cons
The process of getting reports into my accounting system feels too lengthy. An easier and quicker method would be helpful.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
8
Yolande
Research, 51-100 employees
Less than 6 months
September 2022
Review
Review
Pros
ExpensePoint is very user-friendly with a supportive network, even from afar.
Cons
I find the software quite easy to use, but standardizing more currencies would be beneficial.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brian
Retail, 11-50 employees
Less than 6 months
September 2022
Review for Entrust Services
Review for Entrust Services
Pros
The customization capabilities offered were truly remarkable, allowing me to tailor the platform precisely to meet my specific needs and preferences. This flexibility significantly enhanced my experience and productivity when using the software.
Cons
It was a bit challenging to fit our business into the predefined categories.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Darla
Utilities, 51-100 employees
Less than 6 months
September 2022
Review
Review
Pros
Transactions imported from the bank can be matched to expenses seamlessly.
Cons
I've found that grasping the intricacies of workflow management has presented some challenges and complexities for me.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Lena
Restaurants, 51-100 employees
Less than 6 months
August 2022
Expense Point Implementation
Expense Point Implementation
Pros
The software is user-friendly, and I found the initial setup to be quite simple without encountering any significant challenges. This ease of setup made it quick and efficient to get started and begin utilizing its features right away.
Cons
The setup documentation is lacking. Basic setup information Is not readily available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leslie
Food Production, 51-100 employees
Less than 6 months
July 2022
ExpensePoint - New User, Great Onboarding!
ExpensePoint - New User, Great Onboarding!
Pros
The onboarding experience was thorough and helpful.
Cons
It would be excellent if receipts could sync to QuickBooks Online along with expenses. Currently, receipts don't sync to QuickBooks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colleen
Computer Software, 11-50 employees
Less than 6 months
July 2022
Professional expense tracking software
Professional expense tracking software
Pros
It helps me track all my business expenses easily, set up and manage spending.
Cons
It's not compatible with some other accounting software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jagjit
Transportation/Trucking/Railroad, 11-50 employees
More than a year
July 2022
Goodbye Excel, Hello Efficiency!
Goodbye Excel, Hello Efficiency!
Pros
What I really like about the software is how user-friendly and comprehensive it is, it streamlines everything just the way you'd expect from such software. The customer support is also outstanding; they're responsive, knowledgeable, and always go the extra mile to ensure a great experience with ExpensePoint. They don't just answer my questions; they also suggest features based on our conversations. That's exactly what you want in a company!
Cons
This isn't so much about ExpensePoint as it is about certain major credit cards. We initially used Capital One Spark Miles CC, but found they don't support VCF Feed or work with authorized users via Plaid integration. This caused significant delays in our implementation. After contacting ExpensePoint support, they provided examples of credit cards with VCF feed support and better integration options, which was helpful. It would have been even better if our sales or implementation team had asked about this upfront, saving us about two months of delays.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina
Mental Health Care, 51-100 employees
Less than 6 months
July 2022
Expense report is easy to use
Expense report is easy to use
Pros
The expense report function is very easy; I can upload receipt photos, categorize them, and submit them for approval, it's also quick to load.
Cons
I dislike having to switch between different software to achieve the same outcome. The program seems suitable for its purpose, though.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Donny
Construction, 500+ employees
Less than 6 months
May 2022
Amazing Customer service and software
Amazing Customer service and software
Pros
The best part about our experience is the exceptional customer service we receive. Our account manager and her team are incredibly proactive and a pleasure to collaborate with.
Cons
I experienced an unexpected lockout, unable to re-enter my credentials to use the program. I had to reinstall it to resolve the issue, though the cause remained unclear.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Telecommunications, 51-100 employees
More than a year
May 2022
Reduced paperwork, printing, and corporate efficiency
Reduced paperwork, printing, and corporate efficiency
Pros
Among all the service providers we considered for cost reporting, this software stood out as the most user-friendly. They ensured we felt comfortable at every stage and tailored their approach to meet our organization's specific needs.
Cons
Finding some rarely used administrative functions, like mapping credit cards to users, isn't straightforward.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Maddie
Information Technology and Services, 500+ employees
More than a year
May 2022
New satisfied customer
New satisfied customer
Pros
I appreciate being able to interact with real human support, not just automated bots like some other platforms. The flexibility to adjust settings and GL mappings without constant support interaction enhances my user experience.
Cons
It'd be convenient to move expenses between reports without needing to delete and retrieve from the trash.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ken
Food Production, 51-100 employees
Less than 6 months
August 2021
FHSU Foundation Review
FHSU Foundation Review
Pros
I find its simplicity, adaptability, and seamless integration with our accounting software (financial edge) particularly beneficial.
Cons
Once, I suddenly found myself logged out of the application and couldn't log back in. Reinstalling the software did the trick, though I'm unsure what caused the issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Higher Education, 11-50 employees
Less than 6 months
July 2021
Easy all-in-one expense management
Easy all-in-one expense management
Pros
What I love most is the mileage tracking feature. Having tested several other mileage tracking tools, this one stands out because it accurately tracks my routes automatically when I'm on the move, and I can easily edit data and attach receipts before submitting.
Cons
So far, I haven't encountered any issues. I'm satisfied with its performance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norawat
Automotive, 11-50 employees
Less than 6 months
June 2021
Good marketing makes sales
Good marketing makes sales
Pros
Of all the providers we approached for expense reporting, this team was the most empathetic, ensuring our comfort throughout the process and meeting all our company's needs.
Cons
No complaints about its features and functionality initially, but after the latest update, the app crashes frequently, which is becoming tiresome for some of our users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mide
Utilities, 1-10 employees
Less than 6 months
June 2021
Great Expense Management Software
Great Expense Management Software
Pros
The features and functionality are simple, and the customer service support is exceptional.
Cons
We haven't identified any major missing features. Those we initially thought were problematic were resolved with additional training.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alva
Chemicals, 51-100 employees
More than a year
February 2021
Complete streamline of our expenses
Complete streamline of our expenses
Pros
Managing expenses used to disrupt our workflow with paper vouchers, but now we've reduced printing by nearly 50%. The receipt wallet feature, which stores receipts in real-time, is invaluable for field employees. The ability to delegate report authoring to administrators saves time, and the detailed tracking by user, category, and project provides comprehensive spending insights. The cost is incredibly reasonable for such advanced expense tracking capabilities compared to alternatives.
Cons
Depending on the browser and operating system, sometimes the receipts section gets squeezed and isn't visible, especially when using Safari on a Mac system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thelesha
Environmental Services, 1-10 employees
Less than a year
February 2021
Concise and Easy to Use
Concise and Easy to Use
Pros
ExpensePoint offers an intuitive interface for navigating through its various functions. The home page dashboard gives a comprehensive view of yearly spending by category, and the report search function allows admins to track approval statuses quickly.
Cons
The mobile app lacks the accessibility of the desktop version, especially for viewing and creating credit card reports for authorized users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Song
Building Materials, 51-100 employees
More than a year
January 2021
Quick , fast, easy
Quick , fast, easy
Pros
The mobile app is the simplest to use, which is why my sales team exclusively relies on it.
Cons
Can't think of anything. We switched from Expensify, and although there's a learning curve, soon Expensify will be forgotten.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benet
Oil & Energy, 51-100 employees
Less than 6 months
December 2020
Expense Point Review
Expense Point Review
Pros
Not having to chase down receipts or send countless emails for receipts has been a huge relief.
Cons
It took a bit of time to get used to navigating it at first, but with the support of team I feel confident now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Wholesale, 51-100 employees
Less than 6 months
December 2020
Untangle the mess of expense and credit card reporting
Untangle the mess of expense and credit card reporting
Pros
The software's ease of use and flexibility are unmatched. I appreciate its compatibility with multiple platforms, including QuickBooks Online, and its automation capabilities have simplified our processes significantly compared to spreadsheets.
Cons
Our corporate cards don't automatically feed transactions into ExpensePoint, so I have to manually upload them periodically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Aviation & Aerospace, 51-100 employees
Less than a year
December 2020
ExpensePoint Review
ExpensePoint Review
Pros
I value its ease of use and meticulous design. The reporting features are exceptionally well-executed.
Cons
At the moment, there's nothing that comes to mind.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
December 2020
Product review - Dec 3, 2020
Product review - Dec 3, 2020
Pros
The software is extremely user-friendly, intuitive for end-users, and easy to configure with robust features. Its integration with corporate cards and detailed reporting capabilities streamline analysis and reconciliation with our accounting system. The export system facilitates seamless imports.
Cons
Not all entered fields can be easily used in export files; customization is required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alexander
Education Management, 11-50 employees
Less than 6 months
December 2020
Review
Review
Pros
The mobile app is fantastic, very intuitive and easy to navigate.
Cons
I wish for a direct link with Quickbooks to avoid using third-party software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
December 2020
Very Good Product and Support
Very Good Product and Support
Pros
Key features like easy expense tracking and excellent product support were crucial for us.
Cons
I've encountered some difficulty with how expenses are added to reports.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Wesley
Airlines/Aviation, 1-10 employees
Less than a year
December 2020
Liteline
Liteline
Pros
With users completing expense reports themselves, I no longer have to manually calculate or fill out forms for them.
Cons
I can't think of anything. The previous process was entirely manual.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debby
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
December 2020
Best bang for your buck
Best bang for your buck
Pros
Its user-friendliness stands out, especially when adding new reports and expenses.
Cons
Some features, like the workflow manager, aren't intuitive. I've had to Google how to use and set it up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MELANIE
Hospitality, 101-500 employees
More than a year
December 2020
ease of use
ease of use
Pros
The support we received was instrumental in our successful use of this product. Our representative was always available and offered solutions that perfectly suited our needs. The system's versatility allows it to grow with us.
Cons
Data export still requires manual effort as the exported entries don't meet our needs.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Tonia
Construction, 11-50 employees
Less than 6 months
December 2020
Review from HEAD acoustics
Review from HEAD acoustics
Pros
Using this software is refreshingly simple, and we especially value the mobile application for its user-friendly interface and seamless functionality on the go. The ease of navigation and intuitive design of the mobile app make it an indispensable tool for our daily operations, ensuring that we can efficiently manage tasks and access important information wherever we are.
Cons
Nothing significant, except perhaps the ability to link our corporate American Express card for easier reconciliation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michele
Automotive, 11-50 employees
More than a year
December 2020
Supurb customer support
Supurb customer support
Pros
It's relatively easy to navigate, and the customer support provided by them has been exceptional.
Cons
There's limited to no automated reporting functionality, such as automated weekly email reports on expense activity or reminders for pending expense items. The Receipt Reader currently only reads three fields.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Financial Services, 51-100 employees
Less than a year
December 2020