Total 46 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

15%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Juan

Computer Software, 1-10 employees

3.0
July 2023

The ultimate solution for my expense reports

Pros

My favorite aspect of this platform is how intuitive and convenient it makes the entire process of managing expenses. With its receipt scanning feature, I can simply snap photos of my receipts and avoid the hassle of dealing with paperwork and manually entering details.

Cons

I've encountered location accuracy issues that led to incorrect mileage calculations. Also, I find the mobile interface of the app could be more intuitive and easier to navigate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

K

Kevin

Computer Software, 1-10 employees

Less than 6 months

5.0
March 2023

Silly happy ExpensePoint customer

Pros

This product is excellent, and the team behind it has made the purchasing process smooth. Rupy makes my life easier because I can just tell her what I need, and she responds with "I can handle that."

Cons

It takes some time investment to properly set it up for my needs. I can be a bit impatient...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cliff

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
March 2023

Critical Software for Non-profit

Pros

The ExpensePoint system is robust in its capability to manage and track expenses effectively. The mobile app is particularly very easy to navigate, and the ability to upload receipts with automatic OCR scanning significantly enhances usability.

Cons

The main web interface feels outdated and confusing to me. While functional, there are features on the website that aren't accessible through the mobile app, like adding an email address for receipt uploads.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Carly

Renewables & Environment, 1-10 employees

Less than 6 months

5.0
March 2023

customer service team is a gem! Helped me to make sense of managing expenses for our team.

Pros

Integrating with this platform has been seamless. The customer service is exceptional, and I would highly recommend it to anyone looking to simplify their expense reporting.

Cons

My experience has been good so far. I've faced challenges with the downloaded desktop version, but I've found using the mobile app and website as a workaround works for me!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cindy

Non-Profit Organization Management, 11-50 employees

Less than 6 months

4.0
February 2023

Water First

Pros

It's relatively simple to use; any challenges have mostly been related to the complexity of our GL coding, which isn't specific to ExpensePoint.

Cons

The analysis capabilities could be more versatile. I'd appreciate the ability to add data fields to existing reports or create my own reports from scratch using any available data field, but it seems limited currently.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

B

Bernice

Insurance, 11-50 employees

Less than 6 months

3.0
February 2023

Excellent Support

Pros

We appreciate how user-friendly the mobile app is and the streamlined administrative setup.

Cons

There's a lot of clicking involved, and the workflow isn't always easy for new users. Sometimes, it takes a while for receipts to process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

4

A

Alex

Marketing and Advertising, 11-50 employees

More than a year

5.0
February 2023

Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen!

Pros

The receipt wallet and receipt scanning feature are universally loved by all employees. Being able to simply upload pictures and return to find almost completed expense reports, requiring just a few clicks to submit, has revolutionized how we manage expenses, whether on the road or purchasing on behalf of the company. In Accounting, we value how easy it is to review, approve, integrate with QuickBooks, and reimburse, all within ExpensePoint. The integration that automates reimbursements has saved our accounting team countless hours previously spent reconciling, recording, and processing payments via AP. Now, issuing payments takes less than a minute, it's simply fantastic!

Cons

We encountered a few issues entering banking information for reimbursements, but the implementation team manually made adjustments and guided us through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alecia

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
January 2023

GGFdn

Pros

The program's simplicity allowed us to customize it to our specific needs without unnecessary features.

Cons

So far, I haven't come across any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Investment Management, 1-10 employees

Less than 6 months

5.0
January 2023

Exactly what I needed

Pros

It's affordable and provides exactly what I need for managing expenses.

Cons

It's not as intuitive as Concur, but it's not a deal breaker for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Erica

Construction, 51-100 employees

Less than 6 months

5.0
December 2022

Great product with great customer service

Pros

I found the platform incredibly easy to get started with, which was a pleasant surprise. Its intuitive interface made navigating through the initial setup easy, allowing me to quickly familiarize myself with its features and functionalities.

Cons

Honestly, there wasn't anything that I didn't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arne

Civil Engineering, 51-100 employees

Less than 6 months

5.0
December 2022

Great software!

Pros

The ease of use, excellent customer support, and seamless integration with accounting software make it highly customizable to our requirements.

Cons

It doesn't integrate with all accounting systems, but that's understandable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deb

Food & Beverages, 11-50 employees

Less than 6 months

4.0
December 2022

ExpensePoint

Pros

The ability to export data to CSV format and seamlessly import it into my accounting software is an invaluable feature that enhances the overall efficiency of managing financial records.

Cons

The billable portion doesn't function properly for me. Also, I'm not fond of how GST is separated from the line items and entered as a separate line. I'd prefer each line to indicate "G" for GST or "E" for exempt.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Beth

Design, 11-50 employees

Less than 6 months

4.0
November 2022

Helpful

Pros

Personalization, ease of use, and user training were standout features for me.

Cons

A feature to prevent report submissions without all required information would be useful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Mohsin

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
November 2022

Expense point is a good software to use.

Pros

I find the PDF download feature, which includes expense reports along with receipts and GL codes, very useful.

Cons

I don't see any bad features at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Murphy

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
September 2022

Affordable and Easy to Use!

Pros

It's easy to use with a quick learning curve. The customer service is outstanding, and the training provided was very beneficial.

Cons

At the moment, everything is functioning perfectly according to my requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ruth

Education Management, 51-100 employees

5.0
September 2022

Suitable for all!

Pros

When reviewing software options to suit my needs, I wanted something simple with clear and useful reports, and so far, I'm pleased with it! The team has been incredibly helpful and friendly.

Cons

As a new user, I haven't encountered any cons yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yolande

Research, 51-100 employees

Less than 6 months

4.0
September 2022

ExpensePoint

Pros

No more need to keep all those paper receipts, file them, or chase after users.

Cons

The process of getting reports into my accounting system feels too lengthy. An easier and quicker method would be helpful.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

B

Brian

Retail, 11-50 employees

Less than 6 months

5.0
September 2022

Review

Pros

ExpensePoint is very user-friendly with a supportive network, even from afar.

Cons

I find the software quite easy to use, but standardizing more currencies would be beneficial.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D

Darla

Utilities, 51-100 employees

Less than 6 months

5.0
September 2022

Review for Entrust Services

Pros

The customization capabilities offered were truly remarkable, allowing me to tailor the platform precisely to meet my specific needs and preferences. This flexibility significantly enhanced my experience and productivity when using the software.

Cons

It was a bit challenging to fit our business into the predefined categories.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Lena

Restaurants, 51-100 employees

Less than 6 months

5.0
August 2022

Review

Pros

Transactions imported from the bank can be matched to expenses seamlessly.

Cons

I've found that grasping the intricacies of workflow management has presented some challenges and complexities for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10