Frazer Reviews

“How are they in business?

Pros

Never got to use it. 100% issues straight out of the gate.

Cons

Uber security with 2 sign ins each time you start the program complete with sending a code to your email each time. Ancient software likely created in the 80's that is clearly patched together in an attempt at functionality. Print capabilities are trash. Minimal support that takes days on end ultimately not help in the slightest. Maybe its good for coders who don't mind paying monthly to work on someone junk software. In short Frazer Dealer Management Software is an enormous pile of fecal matter. I'm 7 days into trying to cancel service. I may have to just cancel my debit card. At this point it may be the quicker solution. Very disappointed

“Way too expensive!

Pros

I don't like this company at all. They have been increasing prices every year since 2019, with raises of about $70 to $80 and $10 hikes every year.

Cons

The customer service is very poor. Like you have to wait at least 45 minutes on the line to get through and sometimes they just hang up on you for no reason.

“Customer support is non-existent

Pros

It is a solid DMS. I would say this accounting software is quite similar to QuickBooks.

Cons

Tech support is no longer available. They used to have great support but now we are not getting any help and our website has not been properly integrated since last week.

“Easy to use but integration is very weak

Pros

What I like most is how easy it is to use and how user friendly the whole process is.

Cons

One thing I noticed is that the integration was not strong enough to manage leads effectively.

“Perfect for auto dealerships of all sizes

Pros

All the features we need are easily accessible including financing options. Overall it is a good tool.

Cons

I am not sure if it can ship my inventory to other locations and it does not host a website for me. Though it's been a while so they may offer these services now.

“Quite practical tool among many

Pros

Compared to other CRM software I have used, Frazer is pretty easy to use.

Cons

When I first started using it, we could not do autopay but now we can. Overall it is a great improvement and shows real growth.

“Car dealerships will get great value from this

Pros

Frazer has been a huge help in making sure everything runs smoothly. Also the system is very user-friendly and can quickly print the forms I need.

Cons

Nothing that I count as a con.

“An outstanding option

Pros

There is a lot that I like about this tool but the thing I like the most is that it makes everything easy to use and simplifies the process.

Cons

I have no complaints at all about this software.

“The top solution for anyone

Pros

I must say the pricing is unbeatable. And if you are an independent dealer, this is by far the best DMS available.

Cons

Well I don't have many dislikes to mention about it.