Gekko

Gekko Reviews

Total 13 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

8%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

1.0

“Poor Software Experience”

Pros

I never got to actually use it because I ran into technical problems right from the start. It was frustrating not being able to even get past the setup stage and see how it could work for me.

Cons

Support completely disappeared after I requested a refund when their Revolut integration failed, despite earlier assurances it worked. Dennis stopped responding for days, then claimed they don't work on Tuesdays or Wednesdays, and ultimately refused the refund by citing legal technicalities. Basic features like adding invoices to costs are broken and after 8 years of development, the software still feels poorly tested. They seemed more focused on keeping my payment than on customer satisfaction or fixing the obvious bugs I reported.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

JH
Julius H.

Owner, 1-10 employees

5.0

“Excellent for free invoicing”

Pros

The best thing I like is interface which is really simple and getting invoices out to my contacts takes just a couple of clicks. This simplicity saves me time and makes the whole billing process much smoother.

Cons

The interface feels a bit outdated for me at times, though it still gets the job done. While functional, a more modern design would make using it a more pleasant experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MK
Merijn K.

Photography, N/A employees

More than a year

4.0

“handy mileage tracking”

Pros

This was the first accounting software that caught my attention while I was looking at options. I picked it up quickly and have used it daily since 2017. It works well, keeps gaining features and the mileage tracking is especially handy for all those business trips.

Cons

Rabobank bank syncing isn't available yet though work is underway. Transactions can be added quickly by manually importing a file from Rabo and I'm looking forward to when they can be added automatically.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

MS
Marre S.

Internet, N/A employees

More than a year

4.0

“automated iDeal payment links and reports”

Pros

Easy to use, with automatic iDeal payment links and clear overviews by customer, time period and project. Customers can approve quotes to set payment terms before a project starts. It connects to an app for hours, travel expenses and receipts. The design looks appealing rather than like a dull accounting program and makes paying more attention to your numbers enjoyable.

Cons

There's no direct connection to my ASN bank yet and customers can't be merged. Each customer also needs a project before you can invoice them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

PV
Peter V.

Marketing and Advertising, N/A employees

More than a year

5.0

“And it's free!”

Pros

It is simple to use and free for keeping your accounts in order. It also works well with different apps for sending invoices and scanning receipts.

Cons

It would be nice to have more fun features added.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

JW
Jeroen W.

Internet, N/A employees

Less than a year

4.0

“simple quotes and invoicing”

Pros

Simplicity is key! Gekko makes it really easy to create quotes and invoices. I mainly use the invoicing feature and it's very easy to enter invoices and schedule them. Some businesses I've recommended this software to also use the mileage feature and I've heard very positive things about it.

Cons

The UI could use some improvement in certain areas. I also still find it annoying that when I send a quote through the system, my customers see Gekko branding. It should really be white-labeled to avoid confusion.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

AM
Astrid M.

Online Media, N/A employees

More than a year

5.0

“quick VAT filing and finance overview”

Pros

VAT returns are quick to complete, expenses can be deducted quickly, hours are tracked by starting a timer and finances are easy to review.

Cons

Connecting to more than one online shop isn't possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BL
Bram L.

Civic & Social Organization, N/A employees

Less than 6 months

4.0

“simple software”

Pros

Working with the software feels easy and I find it very easy to use.

Cons

A few more options would be welcome in the future.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RK
Rene K.

Information Technology and Services, N/A employees

More than a year

5.0

“automatic VAT calculations”

Pros

Logging hours and sending invoices is easy and it connects to my bank account. It also calculates the VAT return automatically.

Cons

As a freelancer, it covers everything I need but it isn't suited to larger companies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BS
Bosco S.

Accounting, N/A employees

Less than a year

5.0

“invoicing and deadline reminders”

Pros

Gekko is simple to use and takes care of some of the work for you. It covers invoicing, time tracking and trip records and sends reminders when deadlines are coming up.

Cons

Options for the profit and loss statement and balance sheet are limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BD
Buck D.

Online Media, N/A employees

More than a year

5.0

“User friendly and approachable”

Pros

User-friendly, clear and accessible.

Cons

Recording trips can sometimes be a bit inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

5.0

“Perfect for Small Business”

Pros

The fact that it's completely free is fantastic. I find it really easy to navigate and the apps for trip tracking, invoicing and receipt scanning work easily together.

Cons

While having four separate apps instead of one comprehensive platform might seem inconvenient at first, I haven't actually run into any problems since they transition smoothly between each other.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

EU
Erhan U.

Accounting, N/A employees

Free Trial

4.0

“simple accounting and free plan”

Pros

Accounting feels simpler and is easy for small businesses to use, while the free plan is appealing.

Cons

It would be useful to have API support in the future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9