Gekko Reviews
Total 13 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars38%
3
Stars0%
2
Stars0%
1
Stars8%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 1-10 employees
“Poor Software Experience”
Pros
I never got to actually use it because I ran into technical problems right from the start. It was frustrating not being able to even get past the setup stage and see how it could work for me.
Cons
Support completely disappeared after I requested a refund when their Revolut integration failed, despite earlier assurances it worked. Dennis stopped responding for days, then claimed they don't work on Tuesdays or Wednesdays, and ultimately refused the refund by citing legal technicalities. Basic features like adding invoices to costs are broken and after 8 years of development, the software still feels poorly tested. They seemed more focused on keeping my payment than on customer satisfaction or fixing the obvious bugs I reported.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Owner, 1-10 employees
“Excellent for free invoicing”
Pros
The best thing I like is interface which is really simple and getting invoices out to my contacts takes just a couple of clicks. This simplicity saves me time and makes the whole billing process much smoother.
Cons
The interface feels a bit outdated for me at times, though it still gets the job done. While functional, a more modern design would make using it a more pleasant experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Photography, N/A employees
More than a year
“handy mileage tracking”
Pros
This was the first accounting software that caught my attention while I was looking at options. I picked it up quickly and have used it daily since 2017. It works well, keeps gaining features and the mileage tracking is especially handy for all those business trips.
Cons
Rabobank bank syncing isn't available yet though work is underway. Transactions can be added quickly by manually importing a file from Rabo and I'm looking forward to when they can be added automatically.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Internet, N/A employees
More than a year
“automated iDeal payment links and reports”
Pros
Easy to use, with automatic iDeal payment links and clear overviews by customer, time period and project. Customers can approve quotes to set payment terms before a project starts. It connects to an app for hours, travel expenses and receipts. The design looks appealing rather than like a dull accounting program and makes paying more attention to your numbers enjoyable.
Cons
There's no direct connection to my ASN bank yet and customers can't be merged. Each customer also needs a project before you can invoice them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Marketing and Advertising, N/A employees
More than a year
“And it's free!”
Pros
It is simple to use and free for keeping your accounts in order. It also works well with different apps for sending invoices and scanning receipts.
Cons
It would be nice to have more fun features added.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Internet, N/A employees
Less than a year
“simple quotes and invoicing”
Pros
Simplicity is key! Gekko makes it really easy to create quotes and invoices. I mainly use the invoicing feature and it's very easy to enter invoices and schedule them. Some businesses I've recommended this software to also use the mileage feature and I've heard very positive things about it.
Cons
The UI could use some improvement in certain areas. I also still find it annoying that when I send a quote through the system, my customers see Gekko branding. It should really be white-labeled to avoid confusion.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Online Media, N/A employees
More than a year
“quick VAT filing and finance overview”
Pros
VAT returns are quick to complete, expenses can be deducted quickly, hours are tracked by starting a timer and finances are easy to review.
Cons
Connecting to more than one online shop isn't possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Civic & Social Organization, N/A employees
Less than 6 months
“simple software”
Pros
Working with the software feels easy and I find it very easy to use.
Cons
A few more options would be welcome in the future.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, N/A employees
More than a year
“automatic VAT calculations”
Pros
Logging hours and sending invoices is easy and it connects to my bank account. It also calculates the VAT return automatically.
Cons
As a freelancer, it covers everything I need but it isn't suited to larger companies.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Accounting, N/A employees
Less than a year
“invoicing and deadline reminders”
Pros
Gekko is simple to use and takes care of some of the work for you. It covers invoicing, time tracking and trip records and sends reminders when deadlines are coming up.
Cons
Options for the profit and loss statement and balance sheet are limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Online Media, N/A employees
More than a year
“User friendly and approachable”
Pros
User-friendly, clear and accessible.
Cons
Recording trips can sometimes be a bit inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 1-10 employees
“Perfect for Small Business”
Pros
The fact that it's completely free is fantastic. I find it really easy to navigate and the apps for trip tracking, invoicing and receipt scanning work easily together.
Cons
While having four separate apps instead of one comprehensive platform might seem inconvenient at first, I haven't actually run into any problems since they transition smoothly between each other.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Accounting, N/A employees
Free Trial
“simple accounting and free plan”
Pros
Accounting feels simpler and is easy for small businesses to use, while the free plan is appealing.
Cons
It would be useful to have API support in the future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9