Sage Intacct Reviews

Pros

The platform's customizable features allow my team to implement measures tailored to our needs and share these customizations to refine the platform collectively.

Cons

While our Fixed Asset module can be a bit bothersome compared to the rest of the platform, it doesn't detract from the overall value that Sage provides.

Pros

I like the financial management and reporting features. It handles invoicing easily and manages our accounts payable effectively. It also comes with ERP and CRM features.

Cons

Working with Sage Intacct has been seamless, and I have no regrets about choosing it.

Pros

It's quite easy to navigate and train on.

Cons

The pricing is on the higher side, and there are too many steps involved in performing simple tasks. Reporting could also be more simple.

Pros

I like the ability to upload data, which we use a lot for journal entries and input from sales software.

Cons

The approval process for Payables doesn't always direct Approvers to the correct Company level.

Pros

Sage Intacct has streamlined many of our business processes.

Cons

While I haven't encountered many issues, I believe there's room for improvement in making Intacct more intuitive to use. Nonetheless, it's already superior to other software we've used.

Pros

Sage Intacct platform is highly reliable. We've encountered occasional system access issues, but they're swiftly resolved. The multicurrency capabilities have facilitated our operational expansion without requiring major reconfiguration.

Cons

Occasionally, the system doesn't handle complex transactions as precisely as we need.

Pros

Despite its dated interface, Sage Intacct is simple enough for accountants to navigate. I like how simple it is to post journals across multiple corporations (Intercompany).

Cons

The buttons could use improvement, perhaps with larger fonts to make the software less daunting.

Pros

The ease of operation has significantly shortened our month-end close process.

Cons

The custom report writer is overly challenging; obtaining necessary data often requires assistance.

Pros

Once you're familiar with the product, it's remarkably simple to use. We've experienced zero downtime since implementing it, which speaks to its reliability.

Cons

The budget module didn't meet our needs, and the robust time tracking features exceeded what we required, making it less cost-effective. Although the reporting module was upgraded (which was necessary), I wasn't pleased with having to pay for the upgrade.

Pros

The reporting features are dynamic, particularly the departmental functionality.

Cons

Pricing compared to other products/licenses is a concern.

Pros

I'm impressed with the integration options available. Connecting with our CRM has been crucial for our daily operations.

Cons

While I felt the annual cost was high, it was comparable to other similar products.

Pros

Sage Intacct is set to accommodate our organization for years to come. It allows us to automate processes and explore its features at a deeper level.

Cons

Our implementation was challenging, but we've heard positive experiences from others with smoother integrations and deployments. It's crucial to advocate for your needs if you feel your implementation team isn't fully engaged.

Pros

Adding new departments or products is simple, and once you customize the reporting to your needs, it becomes easy to use.

Cons

I found the Fixed Assets module to be cumbersome and not user-friendly.

Pros

It's intuitive and simplifies the process of generating reports.

Cons

You're charged for the entire platform even if you don't require all its components.

Pros

It should be capable of providing comprehensive documentation as needed.

Cons

Integrating with other software was difficult and incurred substantial setup fees.

Pros

I like how Sage Intacct streamlines our financial processes. Automated functions like bank reconciliation and financial reporting have reduced our manual workload. The logical organization of features makes it easy to access necessary information quickly.

Cons

It's a comprehensive platform, and so far, I haven't encountered any features I dislike.

Pros

Automated payment application is a feature I find very beneficial.

Cons

Incorrectly applied payments are a frustration for me.

Pros

Sage Intacct served our needs well. It was a reliable option for us.

Cons

Sage Intacct wasn't pre-configured for our company, requiring a transition we weren't prepared for.

Pros

The search bar feature makes it effortless to locate information quickly.

Cons

Sage could improve navigation; it should be intuitive even for first-time users. For example, accessing Deposits through Home Services isn't simple.

Pros

They continuously improve their product based on user feedback, ensuring customer satisfaction knows no bounds.

Cons

During a chaotic period in our finance offices, reviewing release notes wasn't a priority. Consequently, we missed out on potentially beneficial features that required role adjustments to access.