Michelle
Customer Service, 51-100 employees
Less than 6 months
“Perfect if you are on the go a lot!”
Pros
I'm notorious for losing receipts, so having the ability to snap a picture and upload them is truly a blessing.
Cons
Occasionally, the camera feature fails to capture all the information, which can be frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Jennifer
Real Estate, 1-10 employees
Less than 6 months
“Easy and convenient receipt management”
Pros
The ease of use and the option to assign expenses to specific projects save me hours of time and helps me organize my year-end totals pretty easily.
Cons
There is no option to create categories and subcategories. Some of my companies require specialized reports, so I can't use this feature.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Asya
Finance, 11-50 employees
Less than a year
“Itemize Review”
Pros
It's great being able to keep track of receipts for my small business.
Cons
The software didn't always read the receipt information correctly from the picture. Sometimes, I had to manually enter the information, which defeated the purpose of using the camera option.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Cr Peter
Public Sector, 101-500 employees
Less than 6 months
“If only....”
Pros
I found Itemize to be highly intuitive, easy to use and highly functional.
Cons
I haven't had any negative experiences to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Tips for Itemize”
Pros
The interface is user-friendly, and it's impressively quick! Updating is also hassle free.
Cons
It takes some time to get used to it, but it becomes easier as you go along.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sam
Product, Small Business, 1-10 employees
Less than a year
“Ok”
Pros
One thing I like a lot is that it keeps a record of all my receipts.
Cons
It's annoying that I have to log in every time I open it.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
David
Small Business, 101-500 employees
Less than a year
“Itemize”
Pros
I really liked how easy it was to track my spending receipts. It made tax time a simple task and sped up my return process. The fact that it saves the receipts for me was a major plus.
Cons
It didn't present the information in an easily readable spreadsheet format, and it's quite expensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
courtney
Human Resources, 1-10 employees
Less than a year
“Easy and straight forward”
Pros
I absolutely love how easy it is to take pictures of receipts and have all the information pre-populated.
Cons
Removing tags and categories once they've been added is a difficult task. The usability of the computer version is difficult. A few months ago, I faced some issues and couldn't reach a customer support agent. Additionally, when using this program for multiple clients, logging out and logging back in with the correct information is not very simple. For instance, if I enter an incorrect email address, the system repeatedly prompts me to sign up again. The constant pop-ups make it extremely difficult to enter a new email address.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
2
Functionality
8
Angie
Construction, 51-100 employees
Less than a year
“Itemize review”
Pros
Itemize is very easy to use on the road, and categorizing expenses is a piece of cake.
Cons
The category titles don't all fit in the designated space.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Daniel
Trucking Accounting, 1-10 employees
More than a year
“Meh”
Pros
While it was somewhat user-friendly, I did experience some glitches.
Cons
The cost, glitches, and overall lack of quality, as well as the mileage log not reflecting the current IRS business mileage rates, are disappointing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
8
Chris
Aviation, 11-50 employees
Less than a year
“Itemize review”
Pros
This software automatically extracts data from receipts, invoices, and similar documents, which is fantastic. I'm thrilled that there's a software that can handle all of this automatically for me.
Cons
The API has caused issues for our company, but thanks to the excellent assistance from customer service, and our IT personnel quickly implementing their help, we have been able to overcome them.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Alan
Customer Service, 1-10 employees
Less than a year
“Perfect small business app accessory!”
Pros
It's easy to use and has all the necessary functionality.
Cons
It's frustrating that there's no option to select default expense categories.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brady
Nonprofits, 500+ employees
Less than a year
“My opinion”
Pros
It's easy to use, just snap a picture. Although it would be even better if it could use a screenshot.
Cons
The app's limitation of not being able to directly transfer a screenshot or photo into a receipt is a drawback.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
“Itemize makes it easy”
Pros
I really like tha fact that all I have to do is snap a pic, and the software takes care of the rest for me.
Cons
Sometimes, it fails to retrieve the correct information or company details.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Kirsty
Trucking Accounting, 1-10 employees
Less than 6 months
“Bookkeeping made easy”
Pros
Producing reports is not an issue anymore.
Cons
I can't think of anything negative as everything is good about Itemise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janai
Small Business, 1-10 employees
Less than a year
“Simplicity”
Pros
I love that I can keep my receipts on my phone. It's quite convenient for me especially when I'm on the go.
Cons
The navigation process within the app, as well as accessing my yearly records, feels difficult and lacks ease of use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Gregory
Automation, Auto Dealership, 1-10 employees
Less than a year
“A descent app.”
Pros
It offers a simple way to photograph and record my receipts. Creating and emailing reports is not a hassle as well.
Cons
First, I find it hard to locate certain types of vendors using the application. The provided lists don't contain enough information to easily identify the correct vendor, especially for gas stations with multiple locations in one community. Second, the app doesn't allow for a sufficient number of Tag entries. As a road salesperson, I often visit more than four clients in a single trip.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
June
Education, 500+ employees
More than a year
“Love this program!”
Pros
I love that I can print out spreadsheets at the end of the year!
Cons
I'm frustrated by some of the glitches, particularly when entering the type of expense. Currently, any title starting with a letter higher than L doesn't show up correctly.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Paddy
Education, 1-10 employees
Less than a year
“Best expense management app around”
Pros
The app is very much user-friendly and easily interfaces with Excel which allows me to create the reports I need pretty easily.
Cons
The app could benefit from some minor adjustments to make it more visually appealing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Good app to track expenses”
Pros
The ACR options are excellent as it can identify most of the text on invoices.
Cons
The multi-currency/countries feature doesn't work well. There's no option to create a favorites list for countries/currencies, making it difficult to add bills from other countries. There's also a bug when manually adding bills.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8