Melio Reviews

“quick invoice processing”

Pros

At last I am not stuck waiting around for invoices to get processed anymore. I was honestly a little shocked the whole network didn't crash once the sync finished. It even seems to have picked up on my coding style which was a nice surprise.

Cons

One annoying thing is that when I go back in and hit the back button to look for a specific vendor, it sometimes throws me straight onto the New Invoices page instead of taking me back to where I was. Also with the custom colors section, typing into the date field can make the whole system freeze like it's processing something for about two seconds before I can keep going.

“Has everything I need!”

Pros

Keeping invoices and vendor payments together in one place has been the biggest advantage for me. It makes everything much more organized, and the platform seems user friendly enough that getting started did not take much effort. Even without wanting to spend a lot of time learning a new finance tool, the setup and day to day use was not a hassle. I also really like the range of payment options and how it helps simplify transfers and vendor payments overall.

Cons

A few parts of the workflow could still be improved especially when occasional delays come up, extra verification is needed or small interface issues get in the way. Support has usually been helpful when I have reached out but faster response times would make a difference when something urgent happens. It would also help if fees and processing timelines were presented more clearly before a payment is finalized.

“reliable invoice scanning”

Pros

It's been a pleasant surprise how accurately this automated invoice scanning system reads text most of the time. AI tools usually mess up vendor categories but this one has handled that part well. The scan has also synced with QuickBooks without any issues.

Cons

Yesterday the screen completely froze while I was trying to log in on my cell phone from the break room, it told me my password was wrong even though I knew it wasn't. Apparently it was only because I was using a new device. International wire transfers also take a very long time. It can take 7 to 8 business days for funds to clear into a vendor's account, and then I end up getting emails from vendors complaining because there was no arrival date information provided. On top of that there's no simple way to merge duplicate vendors when someone enters a name incorrectly.

“helpful invoicing for startups”

Pros

Starting a business is a lot less stressful with Melio. It lets you send invoices to clients and they can pay using the method that works best for them. There are also no hidden service charges and the full payment amount arrives in your bank account.

Cons

The credit card processing fee is pretty standard but some clients hesitate to cover an extra charge when the invoice amount is small. Because of that it tends to work better for ongoing or repeat payments.

“Very clean interface”

Pros

Melio is pretty easy to use because the interface is clean, user friendly and doesn't take much time to learn. Setting up vendor billing for ACH payments was simple and didn't require a lot of effort. The QuickBooks sync was also a big plus since transactions came over properly categorized which cut down on manual bookkeeping. For basic ACH payments, it seems efficient and hassle free to use.

Cons

It does a good job with basic ACH payments but it starts to feel a bit limited when it comes to more complex transaction handling or advanced invoice workflows. There have also been times when transfers took longer than expected and the payment status wasn't very transparent during the process. It would be even better with more reporting features and added customization options.

“Proven highly valuable!”

Pros

Running a business that involves paying different service providers, this has been a really valuable tool for me. I'd absolutely recommend it to other real estate agents or small businesses that want to make their payables less of a hassle. It's very simple to use, offers flexible payment methods like ACH and credit card, works really well for handling multiple vendors and helps keep every payment organized and sent on time.

Cons

Honestly I haven't run into any real downsides. It has done exactly what I needed without any issues. If I had to name one negative, it would only be that I wish I had started using it sooner because it has made managing my payments much simpler.

“pretty easy to setup”

Pros

This software was pretty simple to use and there really was not much of a learning curve. The chat support team replies quickly, usually within about 20 minutes which was helpful. I picked it mainly to help with money transfers and invoice management and it handled the setup process in roughly thirty minutes. Also I do not remember running into any fees or extra charges while using it.

Cons

I really wanted this software to work out but I was never able to fully benefit from what it offers. I have been in business for more than ten years and have used several invoicing platforms without problems. The biggest reason I chose this one was the promise of same day and next-day ACH transfers but that never actually happened for me. I gave it multiple tries and every time I ended up getting a generic email saying the transfer could not be completed after an internal review. It seems like the software has a lot of potential but not enough follow-through.

“Offers excellent support and value”

Pros

The customer support has been excellent and the software offers really good value for the price. I chose it mainly because of its account management capabilities and that has been a worthwhile benefit.

Cons

I haven't run into anything to dislike. The customer service has been excellent, the pricing seems worth it and I bought it specifically for managing accounts, which it handles well.

“all in one tool”

Pros

Handling payments with Melio is easy. Plus it saves me time, keeps everything organized in one place and lets me make payments without the usual hassle.

Cons

I don't have any complaints about it. Managing business finances seems easy too and overall it has been a reliable, hassle free experience.

“free signup win”

Pros

One thing that really stood out to me is that there's no subscription fee and signing up doesn't cost anything either. It has been especially useful for handling international supplier payments and I also liked being able to bundle multiple payments together into one transaction.

Cons

Since I have not used it very heavily yet, one limitation I noticed is that the integration options feel somewhat limited. Also it doesn't include built in invoice creation and sending features the way QuickBooks does.

“good tool”

Pros

The platform is still fairly simple to use and if you're only handling a small number of bill payments, it works without much trouble.

Cons

Quite a few features that used to be free now come with extra charges. Such as need to send a check? You pay. Want to use a credit card? You pay for that too.

“versatile payments process”

Pros

Melio tool is easy to use, even without much accounting experience. I especially like being able to send ACH payments and the option to pay by credit card even when a vendor doesn't accept cards directly.

Cons

I feel like customer support could be more responsive in certain situations. Also some advanced features such as international payments, still aren't available in every case.

“payment delays are frustrating”

Pros

Honestly I don't have anything positive to mention.

Cons

Please avoid connecting it to your QuickBooks Online account. I've dealt with delayed payments, unhelpful customer support and a lot of wasted time in chat because of compliance-related problems. Their process seems completely inconsistent too as one day a payment goes through and the next day the exact same vendor gets rejected.

“clean and modern design”

Pros

This tool is pretty easy to use. The interface looks modern and it's simple to navigate. I also like how clearly the payment delivery dates are shown when choosing between options.

Cons

The pricing setup took a little time to understand at first since the fees can be somewhat confusing when you are new to it. On the plus side some payments come with no fee which is a really nice bonus.

“Tool that just works...”

Pros

It gives me the option to send payments by bank transfer or card even when the person receiving it doesn't use the platform.

Cons

A few payments can take a little longer to process but overall it still works reliably and gets the job done well.

“quickbooks integration that delivers”

Pros

Using it has been very easy and the QuickBooks integration works really well.

Cons

The recent shift to a subscription model is not my favorite change but it still offers the best value on the market for the price.

“Pretty easy to use”

Pros

It takes very little time to start using as it's user friendly right away. Also it makes building a workflow easy.

Cons

One downside is that there is not an extended free trial. It would also be better to have more pricing options available at different tiers.

“avoid this billing mess”

Pros

Honestly there isn't much positive I can point to here. I tried to think of something, but nothing really comes to mind.

Cons

I'd strongly recommend staying away from this company. There is no phone number to contact support, I was charged fees twice and for some reason my customers were not even able to make payments through the website.

“simple to navigate”

Pros

To me the simple navigation stood out and the platform handles the tasks it promises really well.

Cons

The only downside I have run into is that card payments don't get sent on weekends.

“quite a secure tool”

Pros

Keeping supplier payments on schedule has been very easy with this application, and everything goes through securely and on the exact dates without problems. The reminders help me stay current at all times. It has made the whole invoicing workflow better by keeping payments sent and received well organized and accurate. Plus being able to combine several invoices into one payment has really sped things up and saved me from processing each payment individually. Every tool it offers matches what I needed.

Cons

It has covered everything I needed without causing any problems. The service has been consistently reliable and I have not had any reason to feel disappointed.