MHC Automation Reviews

“Offers the best support

Pros

The customer support is outstanding, and the tailored printing workflow makes the whole process seamless, saving us time and effort while keeping everything running smoothly.

Cons

Well the interface feels pretty outdated to me and there are not many options to customize how it looks.

“Made things much clearer for us

Pros

One feature I value most is the per document tagging option. We handle various grant files and being able to apply custom metadata helps us stay compliant and ensures files don't get lost or misclassified. Plus the flexible routing for multiple approvers has been a game changer, adapting perfectly to our needs whether it's simple expense reports from volunteers or multi million dollar project proposals.

Cons

The built in reporting tools are strong but they sometimes fall short when we need very specific cross departmental data aggregation for donor reporting. We also noticed that newer custom form types required a steeper learning curve than expected for non technical staff. Plus having a smoother mobile experience to review complex documents would also be a great improvement.

“Seeing Real Improvements and Added Value

Pros

We have recently begun using more of the system's features which has given us extra insights and added value. The support team now responds much faster and communication is clearer. I have not changed my overall rating since this improvement came after earlier issues but if it stays this way, I would gladly give it full marks in the future.

Cons

Honestly just keep it up as the things have improved a lot this year.

“Pretty happy with the overall experience

Pros

The automation of generating and sending paystubs, plus the reduction in printing has made a big difference for use and is a huge time saver.

Cons

There are a few things like the interface design feels outdated to me and the initial setup took longer than expected.

“Really valuable for accessibility needs

Pros

What stands out most is how the product focuses on equitable access while maintaining ethical practices and meeting regulatory standards. Plus the use of statistics and expert quotes like Tabias van der Velde's, adds credibility. I also like how accessibility is seen not just as a legal requirement but as a human centered responsibility and a smart business opportunity.

Cons

I feel like it could be improved by offering more hands on examples or tools for applying accessibility in documents. The message is strong but clearer steps or visual guides would really help users create accessible content more easily.

“No more tax stress thanks to MHC

Pros

I am really impressed with how MHC Software handles payroll automation. It easily manages complex tax calculations and deductions, saving us countless hours each pay period. Also the built-in document management feature is a huge plus, letting us store and retrieve HR and financial records digitally. This has made record keeping much easier and compliance audits are now a simple task. Overall it's a solid system that really streamlines our key operations.

Cons

Setting up and configuring new modules can sometimes be a bit complex requiring both time and some technical know how to get everything right. Also parts of the interface in the older sections I feel like could use a redesign as it functions fine but a fresher, modern look would definitely improve the overall user experience.