Peter
Non-Profit Organization Management, 51-100 employees
Less than a year
“MIP is a good nonprofit software that is cost affordable
Pros
Although MIP has all the necessary features, there are additional functionalities like payroll that come with an extra cost.
Cons
The software is not up to date. I like the layout, but I can see room for improvement to make workflow and journal entries easier and faster.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
7
Akkegra
Non-Profit Organization Management, 11-50 employees
More than a year
“Cloud Conversion/ Client Services
Pros
When we hosted the software on premises, it worked perfectly for us.
Cons
Our organization was forced to migrate to the cloud due to lagging functionality and updates in the on-premises software, which led to more bugs. However, the migration process was quite tedious, and we were unexpectedly charged over $550 for a "modern overview" that I would have waived if the charges were transparent. The client services failed to provide adequate support, and I cannot recommend MIP cloud.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Jeanette
Accounting, 1-10 employees
More than a year
“Great Platform!
Pros
MIP is an excellent fund accounting software that has proven highly valuable for our organization. It simplifies the task of keeping everything organized and in order.
Cons
I sometimes experience glitches in the system, and it's challenging to find tutorials for learning new features in the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Accounting, 11-50 employees
Less than a year
“Least favorite accounting option
Pros
The recent release of the online version of the software has greatly improved its appearance.
Cons
MIP Fund software is difficult to use, and the interface lacks intuitiveness. Reporting and queries are not user-friendly. I strongly recommend transitioning to an online platform as soon as possible.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Rose
Education Management, 101-500 employees
Less than a year
“Account Software Crisis
Pros
I must admit that the software lacks user-friendliness, and the training process has been a nightmare. The company keeps changing trainers, leaving clients disconnected and unaware of what's happening. So for now I am not happy with this software and have nothing to mention that I like about it.
Cons
The technology aspect of the software is not easy to understand, and the modular build-up doesn't facilitate report generation.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Carlos
Non-Profit Organization Management, 101-500 employees
More than a year
“Ok for the $, but only if you have it on premises, stay away from their cloud one.
Pros
The system is fantastic when it's on premises, but once you transition to the cloud, they start charging for every little change. For instance, after moving to the cloud, adding a new segment and modifying history cost us over $7K, whereas before, a SQL engineer would do it for $1K.
Cons
The customer support costs are high for any changes made.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
8
Janet
Non-Profit Organization Management, 51-100 employees
More than a year
“Abila Fund Accounting
Pros
This software program is solid and offers the option to add modules based on organizational needs. We use it to monitor several departments.
Cons
I think that reporting functionality could be updated to enhance ease of use for new users. It would be beneficial to have future training opportunities in the Pacific Northwest for improved convenience in travel.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Non-Profit Organization Management, 51-100 employees
Less than a year
“Abila software - Meh
Pros
One aspect I like the most is that it's tailored for nonprofit companies which allows us to allocate expenses and revenues to specific grants.
Cons
MIP Fund software is quite "picky" and often proves difficult to use. It takes time to get accustomed to the steps. For new users, changing the bank from which cheques are issued is not easily discoverable.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
10
Functionality
8
Stephanie
Non-Profit Organization Management, 51-100 employees
More than a year
“Easy to use
Pros
About MIP Fund there is one thing I absolutely love about this software is how user-friendly it is. As someone in accounts payable, I can quickly and easily enter data.
Cons
One of the aspects I like the least is that when I make a mistake and attempt to fix it, the correction doesn't always apply properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Sturdy and reliable accounting software
Pros
The software is reliable and doesn't crash. It offers a good range of features that meet our essential needs, such as payroll, AP, AR, reports, budgets, and fund management. While there are additional tools available, we currently don't use them and had to contract with third-party vendors to fulfill our requirements.
Cons
The annual fee and the need for annual updates can be somewhat tricky. While they are usually not too challenging to implement for our applications team, there are occasions when they require more effort and take a significant amount of their time.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Anne
Non-Profit Organization Management, 11-50 employees
Less than a year
“Ok Accounting Software
Pros
I thoroughly enjoyed using this software system as it never lagged or crashed on me.
Cons
I found it very frustrating that there are limitations on the number of users who can access the software. Sometimes, I couldn't log in because too many of my colleagues were already using it, which hindered my work.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Tom
Non-Profit Organization Management, 101-500 employees
More than a year
“Good product
Pros
The product is highly flexible as it allows us to set up multiple fund buckets.
Cons
The backup and recovery process is not very good.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kristen
Non-Profit Organization Management, 51-100 employees
Less than a year
“Abila is a good product!
Pros
One of the great advantages is how quickly and efficiently it allows us to get approval for significant purchases.
Cons
It can be slightly confusing to use if you don't have access to all the necessary information.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Emmanuel
Non-Profit Organization Management, 51-100 employees
More than a year
“Abila MIP Fund Accounting
Pros
MIP Fund software has numerous fantastic features that significantly enhance task completion efficiency.
Cons
It takes time for a new user to familiarize themselves with all the functions and features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Titus
Government Administration, 1-10 employees
More than a year
“A very valuable asset to our organization
Pros
This software provides local government accounting functions at an ideal level. The best thing about it is that it covers payroll, AP, AR, reports, budgets and fund management. While it offers additional features, they are optional and require separate purchases.
Cons
One downside is the requirement to pay an annual fee and conduct annual updates. Additionally, in Payroll, it's necessary to download all State taxes to run reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tia
Hospital & Health Care, 101-500 employees
More than a year
“Very nice!
Pros
We have been using this accounting software for quite some time now, and we haven't encountered any problems. The support it provides is excellent, and it offers various options to cater to the needs of our non-profit organization.
Cons
MIP Fund reporting functionality could use some improvement, and more customization options would be highly appreciated. As a non-profit, we always need detailed reports, but it's challenging to find a perfect solution. However, this seems to be a common issue across many products as well.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Joe
Non-Profit Organization Management, 500+ employees
More than a year
“MIP
Pros
We integrated Citrix and performed both server and client installations.
Cons
At times, the software feels clunky and slow. SQL Maintenance needs to be given high priority and addressed quickly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 11-50 employees
More than a year
“University Fundraising Team
Pros
I really like the ability to bring the entire University together and align everyone towards the same goals. Moreover, the feature that allows us to coordinate accounts is very helpful.
Cons
The learning curve for this software is too steep. It's easy to use it incorrectly, but difficult to use it properly. Personally, I became proficient in using it, but I noticed that my colleagues often struggled with basic tasks or avoided using it altogether due to the initial difficulty in getting up to speed.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Anonymous
Not Specified, 51-100 employees
Less than a year
“Workplace utilizes for Electronic Requisition system
Pros
Thanks to MIP, we were able to reduce paper waste by eliminating the need for paper purchase orders. It provided us with a convenient and easily submittable format.
Cons
Navigating the software itself can be cumbersome. I'm not sure if we have an older version, but there are some standard keystrokes that deviate from intuitive expectations. For example, the enter key saves and closes something, while the tab key acts more like a traditional enter key, which confused me for quite some time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Jeanette
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“MIP Fund Accounting Review
Pros
The software is easy to use and perfectly aligns with the needs of our agency.
Cons
We haven't encountered any issues with the software so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clement
Hospital & Health Care, 1-10 employees
More than a year
“Good product, horrible customer service
Pros
In my opinion, this product is excellent for fulfilling our specific requirements. The best aspect is the reports feature. Once you become familiar with building reports, it becomes an even more powerful tool.
Cons
Whenever I had to call customer support, I had to be prepared to endure at least 45 minutes of hold time accompanied by that repetitive music. It didn't matter what day or time I called; they always seemed to be busy. Our implementation specialist was supposed to provide a week of training, but I had to request her to complete it because she rushed through it and even skipped demonstrating one of the modules we had paid for.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
4
Functionality
8
Paul
Primary/Secondary Education, 500+ employees
More than a year
“Highly functional product for a small, medium, or large non profit organization
Pros
The configuration of the chart of accounts, the ability to control account code usage through combinations and the import/export functions for data have been incredibly valuable. We can easily import over 30,000 lines of data for payroll entry every two weeks. The accounts payable EFT notifications are also great, as we can send remittance details to vendors when making ACH payments. The administrative access controls allow admins to manage what users can see, and the customer support is always helpful.
Cons
The import function is quite advantageous, however, there are times when I wish the process could be faster, especially for larger entries.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Robyn
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“Great solution from anywhere!
Pros
MIP Fund's cloud-based feature was awesome, and the level of security provided made us feel confident in the safety of our information. Having all the modules in one user friendly place is very suitable too.
Cons
The software was a bit expensive for our small company, and we didn't require the cloud feature. It would have been beneficial if it included inventory and shipping features as it will save us from the need to purchase and reconcile two separate software packages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robbie
Not Specified, 11-50 employees
More than a year
“Manager
Pros
The setup of the general ledger chart of accounts is unparalleled. The segment-driven chart, as opposed to the linear style found in competitor products, results in the best reporting I've ever seen in the industry. Additionally, the software maintains strong audit controls to ensure data integrity.
Cons
I find it hard to pinpoint any major cons with this product. However I am eagerly looking forward to the addition of more features to their cloud offering.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Non-Profit Organization Management, 101-500 employees
More than a year
“Good product, not so good customer support
Pros
This software is quite user friendly and can be easily customized to suit the specific needs of our organization. It's an excellent choice for non-profit accounting.
Cons
The customer service at Abila is not top-notch. Their response time is slow, and when you purchase a new product, they don't give enough time to properly guide you on its usage.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
2
Functionality
10
Justine
Philanthropy, 500+ employees
Less than a year
“Suitable for all
Pros
Although there's a service fee for this product, it proves to be an invaluable tool for grassroots nonprofit organizations. Also the ability to customize Abila provides a unique experience tailored to each organization's needs.
Cons
MIP Fund offers numerous options available can be overwhelming, but I find the customer service to be highly reliable and they offer excellent training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marla
Philanthropy, 11-50 employees
More than a year
“switched from Quickbooks
Pros
I like the fact that once you post items, you can't make changes to them. In terms of stability, it surpasses QuickBooks in this aspect.
Cons
Once you make a typo, it becomes permanent since there's no option to make changes. It would be great if there was an edit feature specifically for descriptions.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Kaycie
Not Specified, N/A employees
More than a year
“I use Abila daily for invoice processing and reporting.
Pros
The reporting feature on Abila is fantastic, and I find it very easy to save reports for future use, allowing me to run them on a monthly basis.
Cons
I believe the software would benefit from an update to improve user-friendliness and technological compatibility, especially on MAC systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bruce
Not Specified, 1-10 employees
“good as it gets
Pros
It's amazing! I didn't even need to read the instructions to get started. The setup is just my style. Now, I can't say this applies to everyone, but if you have some experience, you'll be perfectly fine.
Cons
As I mentioned earlier, the software is very easy to familiarize oneself with. I fail to understand why anyone would overlook it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Audrey
Hospitality, 51-100 employees
Less than 6 months
“great features
Pros
The speed of the software is very fast, and I would love to use it at my job, but unfortunately, we're transitioning to Sage Live.
Cons
In my opinion, the software lacks user-friendliness and could benefit from more guidance, but that's just my personal viewpoint. Everyone has their own preferences.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Alexa
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
“Great software to use!
Pros
I had the opportunity to work with this software a few months ago, and I was really impressed by its simplicity and user-friendliness.
Cons
While I genuinely like the software, I have to admit that it is a bit overpriced. For that reason alone, I wouldn't purchase it for myself.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Albert
Government Administration, 101-500 employees
Less than a year
“My experience with the software was a good one.
Pros
MIP Fund Accounting was nice and user-friendly, with a highly interactive dashboard that provided a comprehensive overview.
Cons
There is definitely room for improvement, and at times, using the product can be slightly frustrating.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jim
Civic & Social Organization, 101-500 employees
Less than a year
“Overall this is a good product for our not for profit.
Pros
The bolt-on modules are exceptionally robust and have exceeded our expectations. The integration from FR50 to MIP is seamless, and the option to install modules separately helps distribute the learning curve over time.
Cons
The software doesn't offer a switch to Cash Accounting Basis as it is exclusively designed for Accrual Basis. Additionally, there isn't a built-in cash forecast model.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Lynn
Philanthropy, 11-50 employees
More than a year
“Accomodating
Pros
It's easy to navigate from the General Ledger to Accounts Payable or Accounts Receivable, as well as cash receipt and reporting functions.
Cons
Budgeting in the system is not as simple as I expected. It doesn't allow me to set it up according to my preferred format, but the ability to upload helps mitigate the issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Matthew
Religious Institutions, 101-500 employees
Less than a year
“Gave us great insight!
Pros
MIP Fund software has allowed us to make informed financial decisions as we have access to clear data. Our church finance team absolutely loved it!
Cons
Our organization made the decision to transition to our own custom software from Abila. However, we have encountered several instances where we miss certain key features that couldn't be replicated in the new software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Praise
Philanthropy, 11-50 employees
Less than a year
“Complex but worth it
Pros
The software is highly robust and advanced which allows you to track a wide range of expenses and generate various reports.
Cons
Without proper training, it can be a rough experience for an entry-level employee to use it. As it demands thorough attention to detail.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Brenda
Primary/Secondary Education, 11-50 employees
Less than 6 months
“Easy to tailor to your industry needs.
Pros
With so many features, it's common to feel speechless, especially for those new to accounting. However, if you're a quick learner and take the time to explore the features thoroughly, you'll quickly figure things out until your transactions become second nature.
Cons
The software accepts a certain level of accounting proficiency from the user. Beginners will likely require support in navigating the system. Also the "Help" search feature is highly technical in nature.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8