Total 56 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

36%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Benson

Information Technology and Services, 101-500 employees

More than a year

5.0
April 2024

Valuable Compliance Managing App

Pros

Netwrix Auditor ensures all compliance and tracking options are highly effective.

Cons

Netwrix Auditor is focused on establishing effective network control.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matic

Information Technology and Services, 11-50 employees

More than a year

5.0
June 2023

One of the best security solutions I ever used!

Pros

What I liked most about Netwrix Auditor were its extensive auditing capabilities and the real-time alerting system. The interface was simple, and the customizable reports were very beneficial. Additionally, the software's support for compliance requirements and its ease of deployment and integration were notable advantages. The knowledgeable customer support from Netwrix also stood out to me.

Cons

While Netwrix Auditor has many useful features, I found the initial setup to be a bit difficult. However, once that was done, the experience was generally positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deborah

Media Production, 1-10 employees

Less than a year

5.0
February 2023

Netwix Auditor Program is the best overall in features, performance and price despite it's stepback.

Pros

Netwrix Auditor is one of the best-performing programs overall. It is intuitive and easy to understand, and it excels in threat detection, enhancing our IT security. It has numerous advanced features that make it superior to other similar products. It is cost-effective and offers great value for money.

Cons

I found it challenging to use and realized it requires more time to understand how to set it up properly. Occasionally, it shows errors that are hard to decipher.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Chemicals, 51-100 employees

More than a year

4.0
April 2022

For admins only - but powerful if you know how to use it

Pros

It's very robust. It adds significant functionality to the existing Windows auditing, effectively managing servers and Office 365 from a security, compliance, and auditing perspective.

Cons

It's not easy to configure, which might deter those who aren't tech-savvy. It's not ideal for smaller businesses.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10

A

Akram

Food & Beverages, 101-500 employees

More than a year

5.0
July 2021

Netwrix Auditor Review

Pros

I like how relatively simple it is compared to other competitors. Their customer service is excellent.

Cons

Significant training is needed to manage it effectively because there are many components.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

M

Max

Construction, 101-500 employees

More than a year

5.0
June 2021

Great Multipurpose Auditing Tool!

Pros

Let me begin by saying there are many things to love about Netwrix Auditor. If you're seeking a tool that brings value and accountability to your department, read on. One of the main things I like is the reporting tool; it offers reports for virtually anything. These reports are useful for different departments in your company. Management might find reports showing all permissions a folder has useful, helping them identify members who shouldn't have access. The IT department may find reports identifying orphaned SIDs useful. There are also reports for anomaly detection, such as when a mass action like deletion or movement of files occurs, an email is sent. Another aspect I like is the subscription plans. Unlike ad-hoc reports, these plans run certain reports on a schedule, keeping you informed when specific triggers occur. The alerting feature works perfectly and has never caused an issue. Lastly, upgrading Netwrix Auditor is very simple. When a new version is released, upgrading is simple, retaining your monitoring plans and subscription reports while offering new features.

Cons

The only drawback I can mention about Netwrix Auditor is that the reporting feature can seem difficult to use. You'll need to spend some time getting the reports to work with the available fields. It's not impossible; you just need to dive into it. Support is incredibly helpful and will assist you with any issues. Given the extensive reporting options, this is my only minor complaint. If you need a report they don't offer, just contact support.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Financial Services, 101-500 employees

More than a year

5.0
February 2021

Great Tool for Sys Admins

Pros

It easily identifies the four W's: who, what, when, where. It eliminates the need to sift through numerous event logs to find relevant information. It allows for easy investigation into unauthorized changes or system failures. Alerts are simple to set up for notifications of important items.

Cons

Sometimes, services fail without stopping, so monitoring the service doesn't indicate a problem until it's too late. It lacks the preventative measures I would prefer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

W

WAQAS

Computer & Network Security, 500+ employees

More than a year

5.0
February 2021

SYSTEM ADMINS AUDIT TOOL

Pros

Very simple to implement, with readily available online support. It integrates well with Microsoft products and Windows.

Cons

It doesn't support auditing for Linux machines or SAP, only Microsoft software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

nana

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
January 2021

best helper

Pros

Netwrix Auditor allows me to sort through vast amounts of information received from various sources. It is a very powerful tool and has become an essential part of my job.

Cons

During our collaboration, I didn't notice any negatives. The only thing I find bothersome is that the software isn't very easy to use, requiring a lot of training to do the job well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

L

Lee

Airlines/Aviation, 51-100 employees

More than a year

5.0
September 2020

One good solution for security.

Pros

It allows you to set up email notifications to keep your network and infrastructure secure. It works very well.

Cons

The cost is a bit high for what you get. The product works well overall and is worth the money for its features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

K

Kyle

Banking, 51-100 employees

Less than a year

4.0
August 2020

Great Website, Slick Interface. Awful Support

Pros

The website trial showcases the software's features while also teaching how to perform a user access audit. The user interface is clean, intuitive, and responsive. The software includes many explanations for built-in reports to help users understand their purpose. It also makes monitoring the organization easy, with alerts for unacceptable actions or unusual behavior above thresholds.

Cons

Our IT department spent a long time trying to get some features and reports working. Some successes were achieved, but many reports and features were never fixed even after a year of working with support. Netwrix support was responsive, but their fixes often didn't work.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

10

Functionality

8

J

James

Education Management, 500+ employees

More than a year

2.0
April 2020

Netwrix auditor does what is needs to but watch out for hidden cost

Pros

I liked that I could get reports on who made changes to everything in my domain. I knew when someone adjusted a group policy, created a user, or made a change in SQL.

Cons

We set this up to monitor employees only and avoided monitoring students or service accounts due to extra costs. The user count showed over 2000, which wasn't licensed. I opened a support ticket and was told it wouldn't monitor any users due to the license. I didn't like the answer but accepted it. A year later, we received a huge bill for monitoring over 2000 people. We decided to turn off the service.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

6

D

Dan

Medical Devices, 500+ employees

More than a year

5.0
March 2020

Netwrix Elevates Your Security Posture

Pros

The visibility, insight, alerting, reporting, and response time it provides for monitoring and responding to security events in your environment.

Cons

It is very costly. They lure you in with a low entry price and then significantly increase the renewal price.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

R

Roger

Oil & Energy, 101-500 employees

Less than a year

5.0
February 2020

Netwrix

Pros

The product's ease of use and functionality are commendable.

Cons

Setting up automated reporting was somewhat cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Not specified, 500+ employees

5.0
December 2019

ICT Systems & Network Auditor Tool and System Admins Monitoring with Reporting

Pros

It offers powerful integration with AD, in-depth analysis and reporting capabilities, and configuration management for network devices. It also supports AD backup before and after any upgrades.

Cons

We didn't find any negatives with this software; it's a great value-for-money product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0
December 2019

Probably The Best Tool For AD Auditing You Will Find

Pros

I love that I can get insights into AD, SQL, and VMware all on the same dashboard. This allows us to see what's happening from both an operational and security standpoint, meeting the needs of both groups.

Cons

The main issue I have with the tool is that it's not very intuitive. The UI/UX isn't the best, but it becomes workable with some experience. I also wish it didn't require a web component that needs regular patching.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Luke

Banking, 101-500 employees

More than a year

4.0
September 2019

Audit Software

Pros

The software's functionality for tracking Active Directory changes and modifications is impressive.

Cons

There are some configuration challenges, and support for older versions is lacking. However, as long as you keep the product updated, you shouldn't face any issues. Just ensure you keep it updated to stay current with changes.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

T

Tyler

Automotive, 11-50 employees

4.0
August 2019

Great Tool for Monitoring Systems

Pros

The software is easy to set up and configure. It integrates directly with the domain to provide a wealth of information and help you easily identify trouble areas.

Cons

The software includes more features than you may need or use, making it feel somewhat bloated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

Less than a year

4.0
April 2019

Complete auditing solution that you should never miss.

Pros

The installation process is simple. The reporting feature is excellent, and its pre-built feature is a lifesaver.

Cons

There's a steep learning curve. Other than that, I don't see any issues with the tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Somtochukwu

Information Technology and Services, 1-10 employees

More than a year

5.0
April 2019

Nice software for infrastructure management

Pros

It has many functionalities that address system and network management issues.

Cons

It requires a lot of time to master all its functionalities and uses.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not specified, 51-100 employees

More than a year

5.0
April 2019

Excellent auditing tool

Pros

This is a versatile auditing tool. It is very flexible and can audit nearly any major software you use, including online clouds like Office 365.

Cons

The interface isn't the most intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R

Ron

Utilities, 500+ employees

More than a year

5.0
January 2019

Netwrix Auditor

Pros

Easy to set up and configure - we use it for password expiration notices.

Cons

I don't have any cons - it might not be as feature-rich as some other tools, but it's easy to use, quick, and very affordable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

N

Nathan

Chemicals, 500+ employees

More than a year

5.0
January 2019

One of the easiest products to use.

Pros

Its user interface is well-designed. Netwrix has many built-in features that are ready to use.

Cons

It needs a dedicated person to manage the software full-time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 101-500 employees

More than a year

5.0
January 2019

Netwrix Suite

Pros

Automation! Set it and forget it. Once you set up the items you want to monitor, you can focus on other important tasks and receive alerts when the criteria match your rules.

Cons

It's a bit complicated to get things working initially.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
January 2019

The additional set of eyes you need.

Pros

Netwrix Auditor was easy to deploy, and you can quickly gain deep insights into what is happening in your environment. A major advantage is that a single application can provide data for many different environments.

Cons

This isn't a critique of the software itself, but some requirements for certain audit features could be documented better or more centrally. This may have improved since my initial deployment over five years ago.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

J

Jason

Pharmaceuticals, 500+ employees

More than a year

5.0
January 2019

Great product

Pros

Helps us secure our network against unauthorized access.

Cons

Reports occasionally take a bit of time to generate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Benjamin

Financial Services, 51-100 employees

More than a year

4.0
January 2019

NISO

Pros

The capability to detect multiple lockouts or login attempts.

Cons

Setting up reports is quite cumbersome without basic best practice templates to follow.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Not specified, 101-500 employees

More than a year

5.0
January 2019

If you are held to a number of regulatory governances, Netwrix Auditor is for you

Pros

The amount of information you can gather about security events, group changes, object movements and deletions, system and file access (and much more) is remarkable, especially given the cost. If I need to track something new that I hadn't considered when purchasing this software, a little digging reveals an existing tool for me to use. The range of systems we can monitor is fantastic too. Windows domains, file servers, Office 365, VMWare, SharePoint, SQL, and more...each type of audit task provides consistent types of reports. Easy color coding for quick visual assessment. Setting up is simple. The documentation includes everything needed to get started, and the knowledgebase covers any additional issues you may encounter in a tricky environment. One of my favorite aspects of Netwrix Auditor: simple licensing.

Cons

The change in the UI from the previous major version to the new one was quite jarring. I believe it would have been easier to understand if I had started with the latest UI.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rob

Financial Services, 11-50 employees

More than a year

5.0
January 2019

Love Netwrix

Pros

Excellent alerting and customization. We use it to send alerts for AD and Windows Fileshares. Each version has improved the software.

Cons

For some reason, it doesn't always detect user lockouts. All other alerts work flawlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephen

Legal Services, 51-100 employees

More than a year

5.0
January 2019

IT Manager

Pros

I like having a "one-stop shop" for all my auditing needs. Very intuitive and the support team is fantastic!

Cons

Removing the old version was a big hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Financial Services, 500+ employees

More than a year

4.0
January 2019

Great Product

Pros

Has versatile uses for auditing, tracking, and reporting.

Cons

Some items need to be bought in bundles and aren't available separately.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Mike

Mechanical or Industrial Engineering, 500+ employees

Less than a year

4.0
January 2019

MHI Dir of IT

Pros

It can audit folders and admin accounts.

Cons

Setting up some of the advanced features is not very intuitive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not specified, 500+ employees

More than a year

4.0
January 2019

Netwrix Review

Pros

I can monitor all my servers and receive automated reports.

Cons

Our current sales representative is very unhelpful and rude, unlike our first rep who was honest and very helpful.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

6

Functionality

8

C

Christopher

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2019

awesome software

Pros

Very intuitive and easy to train people on. The software runs on autopilot.

Cons

The reports can't be customized, and searching for specific items in the database is not possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jerry

Financial Services, 500+ employees

Less than 6 months

5.0
January 2019

Great software for IS and IT teams.

Pros

Ability to quickly gather data to answer questions about changes in Active Directory.

Cons

No issues or complaints so far. The software is performing as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not specified, 101-500 employees

More than a year

5.0
January 2019

Where did that file go?

Pros

We use most of the functionality, and it allows us to easily diagnose files that have "gone missing" due to user error.

Cons

Sometimes, it takes a while to return a query. Other than that, I have no complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not specified, 500+ employees

Less than a year

4.0
January 2019

Good Software just needs some tweaks

Pros

Reporting and ease of setup once installed.

Cons

There is a lack of certain settings that could improve reporting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Safi

Financial Services, 101-500 employees

More than a year

4.0
January 2019

NETWRIX

Pros

Intuitive, easy deployment, compliance features.

Cons

Reports occasionally take too long to generate or fail to generate altogether.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C

Chester

Information Technology and Services, 1-10 employees

Less than a year

5.0
January 2019

Great product

Pros

Love the features and functionality of the software.

Cons

Reporting can be somewhat slow to load, but overall, it's a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

marcos

Medical Devices, 101-500 employees

Less than a year

4.0
January 2019

Netwrix auditor is good

Pros

Very intuitive and easy to use. Highly recommended.

Cons

Could use more functionality. I wonder what more Netwrix can offer me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Calvin

Accounting, 51-100 employees

More than a year

5.0
January 2019

Get visibility to our environment

Pros

The real-time alerts, password expiration notifications, and reporting features.

Cons

The interface could be improved. More admin training material and knowledge bases are needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeremy

Hospital & Health Care, 101-500 employees

More than a year

4.0
January 2019

Easy audit and detection

Pros

This software allows tracking of file access and changes.

Cons

There's nothing I really dislike about this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tilmon

Financial Services, 51-100 employees

Less than a year

5.0
January 2019

Amazing Audit control

Pros

Know what's happening in your environment.

Cons

The setup was a bit challenging, but once the software was running, it was great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Retail, 500+ employees

Less than a year

4.0
January 2019

Easy access to log data

Pros

Gathers logs from all your servers, your AD, etc. The global search is very useful, and you can filter results quickly. Alerts and daily reports help you spot anomalies swiftly. The included utility to identify inactive accounts can also disable them to reduce the attack surface.

Cons

Searching can be quite slow. Reports look good but are often unnecessarily lengthy due to their formatting.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

R

Raj

Information Technology and Services, 51-100 employees

Less than a year

5.0
January 2019

Dummy Proof Reporting for something that can be tedious

Pros

I like that the information is funneled and placed in an easy-to-read report.

Cons

The setup was a bit involved and lacked the guidance I hoped for, but once I reached out for help, it was set up quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Steve

Retail, 101-500 employees

Less than 6 months

5.0
January 2019

Great value and logging system

Pros

Networks offered and QuickStart helped us get up to speed quickly.

Cons

Not a true SIEM, but it offers great logging and excellent value.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Christopher

Financial Services, 500+ employees

More than a year

5.0
January 2019

Netwrix for Credit Unions

Pros

Intuitive, reliable, and the licensing model works well for our needs.

Cons

Support can be a lengthy process, but once reached, they are very helpful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

C

Christopher

Banking, 11-50 employees

More than a year

4.0
January 2019

Great Overview of your Systems

Pros

As a smaller financial institution with limited staff, the automated reporting has been a great time-saver for reviewing various selected events. There are more than enough predefined reports to meet many of our oversight needs.

Cons

I have some issues understanding the licensing and when additional modules are needed. Someone with an IT administration or CIO background might understand it better.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S

Shannen

Government Administration, 500+ employees

Less than a year

5.0
January 2019

Netwrix

Pros

I like the visibility I didn't have before. I was able to use it to clean up vulnerabilities we had.

Cons

Reports don't always work, and the search feature is inconsistent.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

P

Paul

Aviation & Aerospace, 51-100 employees

More than a year

4.0
January 2019

Netwrix Auditor for Dummies

Pros

It's very easy to configure most of what you'll want to log directly out of the box. The parts that are a bit more confusing are easily handled by talking to support. This is overall a fantastic product and one that I've needed for years.

Cons

When you don't work with the setups regularly, it can be time-consuming to make changes or add/delete things. Since it mostly runs itself, I haven't touched the setup in months.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8