Total 32 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

19%

3

Stars

13%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

P

Peter

Real Estate, 1-10 employees

Less than a year

4.0
August 2024

Patriot Accounting is simple

Pros

I like the simplicity of this product and I also like how departments are used within the system.

Cons

The reporting is missing a cash flow statement and the software does not support billing expenses.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

S

Sarah

Medical Practice, 1-10 employees

Less than 6 months

1.0
July 2024

Accounting with patriot

Pros

Well sadly it does not seem to work for me mainly when it comes to taxes.

Cons

It is not the best and have many issues. Not very happy with the choice I made and I am planning to switch.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

2

A

Angie

Mental Health Care, 1-10 employees

Less than 6 months

5.0
July 2024

Exactly what I needed

Pros

Patriot Accounting pricing really stood out to me. As a small business, I did not want to spend a lot on something I did been managing on an Excel spreadsheet for free. But as we expanded, I realized we needed a more efficient solution and Patriot was exactly that. I love how I can send invoices and have customers pay online and with ACH payments, my transaction fees have dropped.

Cons

The accounting setup is a bit unusual so I needed some time to figure out how to enter journal entries but customer service was really helpful with that. Its more of a personal adjustment for me and a nod to their support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

I

Israel

Financial Services, 1-10 employees

Less than 6 months

5.0
June 2024

6 month review of Patriot

Pros

I like that its a private, U.S.-based company with support from people who speak clear English. The live support is fantastic and I am able to learn a lot that way. Also it is affordable and I feel like I am getting high quality service.

Cons

Some items from my American Express statement wont transfer and adding or removing items is a bit confusing. The journal is also a bit tricky but the live help is excellent and I learn more each time I reach out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Rachel

Real Estate, 101-500 employees

Less than a year

5.0
June 2024

Gets It Done With No Fuss Accounting Tool

Pros

Patriot Accounting was a simple, easy to use tool for managing payroll. We did not need anything too fancy but just something that would allow our teachers to access their bi-weekly pay stubs and handle tax reports at the end of the year.

Cons

There is nothing to complain about as the tool provided the accounting options or features that a small business like ours needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Sporting Goods, 1-10 employees

Free Trial

2.0
June 2024

Patriot software should have better integration

Pros

I found Patriot Accounting quite user friendly.

Cons

It did not work with some newer accounts payable applications.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

4

Functionality

5

V

Valerie

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
May 2024

Amazing Customer Service

Pros

Patriot Accounting customer service is outstanding. I am definitely not a numbers person so I was hesitant about using accounting software. But even in areas where things were a bit of a mess, they worked with me to not only fix it but help me understand the situation. I am really pleased with their support.

Cons

I did prefer having payment options like credit card or checking account.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Mo

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
May 2024

Great for small Non-profit

Pros

It was easy to set up. When I had questions about accounting, customer support was friendly and provided clear answers.

Cons

There is a delay with credit card payments being marked as paid in Patriot while funds from Stripe take several days to arrive. Its not a big issue once you understand the process and how to reconcile bank statements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kingfer

Consumer Goods, 1-10 employees

Less than a year

5.0
May 2024

Ease of Use

Pros

It is simple yet powerful, provides support for cash-basis, modified cash-basis or accrual accounting.

Cons

The premium version offers additional features such as subaccount capability. I just wish the cost were reduced to make it more budget friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Pat

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

4.0
April 2024

Good system, but could use some refinement.

Pros

I like that it integrates with payroll and that it is fairly easy to use.

Cons

The idle time before logging out is an issue for me. I use the software several times a day and often need to log back in but my computer does not seem to save the login information so I have to re-enter it each time. I am also frustrated that payroll checks are not listed separately in the check register, which makes reconciling with the bank statement a hassle. I wish it would print the invoice numbers on vendor checks. Additionally, I did prefer if the 'check all' option were removed as I did rather select the items I need without having to uncheck everything first. I also need the ability to enter vendor credits.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

P

Pierpaolo

Information Technology and Services, 11-50 employees

Less than a year

4.0
April 2024

A Great Accounting Solution For Business

Pros

Patriot Accounting tool makes managing accounting and financial reporting a simple task. Also it is well equipped for the job.

Cons

I have never had any issues with Patriot Accounting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

K

Kristine

Religious Institutions, 1-10 employees

Less than a year

5.0
April 2024

Easy to use, great US customer support, excellent pricing.

Pros

My favorite feature is the bank syncing as it is managed closely by the U.S.-based customer support and the affordable pricing.

Cons

Setting it up did take some forms and time but once I got through the regulatory requirements it was quite easy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

P

Patty

Hospital & Health Care, 1-10 employees

Less than 6 months

3.0
April 2024

Harder to function in the program

Pros

To be honest I am not really impressed with anything about the program.

Cons

I do not like how the payroll software interacts with banking reconciliation. It took me a long time to get the checks aligned for printing and eventually discovered that payroll checks align differently than accounting checks.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

5

Functionality

6

J

Jocelyn

Health, Wellness and Fitness, 1-10 employees

Free Trial

3.0
March 2024

Great Customer Service

Pros

Patriot Accounting customer service is very helpful.

Cons

Patriot Accounting software can be difficult to use if you do not have an accounting background.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

L

Luiza

Newspapers, 1-10 employees

Less than a year

5.0
March 2024

Easy accounting

Pros

Customer support is quick and responsive as they are always ready to assist. Also the software is simple to use and the interface is very user friendly. Everything runs smoothly and if there is ever a problem support takes care of it.

Cons

Patriot Accounting features I needed most were only available in the Premium plan that is expensive but its worth it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justin

Accounting, 1-10 employees

Less than a year

5.0
March 2024

Good Customer Service and a Decent Product

Pros

Patriot Accounting customer service is solid and the software is fairly easy to navigate. Plus their pricing is reasonable.

Cons

Transitioning from a different accounting program to this one can be difficult. Some accounts payable entries take a lot of time and it sometimes feels like there are unnecessary extra steps involved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

Automotive, 1-10 employees

Less than a year

5.0
March 2024

Great software at a great price!

Pros

As someone who likes to have control over my accounting, I like being able to do simple debit and credit entries. Patriot is easy to use and does not have all the "noise" that other accounting software does. Some programs come with too much extra but Patriot keeps it simple which I really like.

Cons

There are a few minor things I might adjust in invoicing and bill pay, but overall I do not have any issues with the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Laura

Non-Profit Organization Management, 1-10 employees

Less than a year

3.0
March 2024

Customer Satisfaction

Pros

Their customer support team answer quickly when I call and their staff is knowledgeable too.

Cons

Accessing the training videos is quite a hassle. I mean it is not a simple process. I was advised to select "Help Info" at the top of the screen and then type in my query. However searching under "Help Info" mostly brought up articles rather than training videos which makes the site less user-friendly. Additionally, Customer Support has been lacking in clarity and personalized assistance. Many of my specific support requests were met with a default response to search the website or figure it out myself which is not helpful. It seems like Patriot Software staff need more targeted training to address these issues.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

8

Functionality

5

T

Tobias

Facilities Services, 1-10 employees

Less than a year

5.0
March 2024

Patriot is overall a solid product

Pros

It is an American company that provides U.S based customer service which is the most liked thing about it by me.

Cons

Patriot does not have a geolocation service integrated with employee payroll.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Retail, 1-10 employees

Less than 6 months

5.0
March 2024

Robert Tremblay Sr.

Pros

Patriot Accounting software is easy to use and cloud-based which makes accounting simple.

Cons

At this time I cannot really pinpoint any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bob

Insurance, 1-10 employees

More than a year

3.0
February 2024

Patriot Accounting sofware

Pros

This is a powerful accounting solution.

Cons

I wish I had paid more attention to accounting in college. Because unfortunately ease of use is not one of its strong points.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

8

Functionality

8

R

Rob

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
February 2024

Review as the ceo of my company

Pros

The setup and use are simple and whenever I need customer service they are always available and have been exceptional.

Cons

The only minor inconvenience I have faced is that invoices can only be emailed from a Google browser. Other than that I have not found any other issues with the software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Robert

Education Management, 11-50 employees

More than a year

4.0
January 2024

Patriot Software- it does some thing well, some things could be better

Pros

Its user-friendly, and the accounts receivable and customer invoicing functions work quite well. The systems reports are okay though I did like to see more options and flexibility. Customer service is excellent.

Cons

For Accounts Payable, there is no easy way to view the complete payment information for a vendor directly from their file. Instead, I have to check a billing report for some details. There is enough space in the vendor payment section to show the full vendor invoice number, account charged dates, payment date and check number, but this information is not all visible now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Catherine

Accounting, 1-10 employees

Less than a year

5.0
January 2024

Love this program

Pros

Ease of use, accuracy and customer service are few of the stand out features of Patriot Accounting.

Cons

No issues at all...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M

Melinda

Farming, 1-10 employees

Less than 6 months

4.0
November 2023

Couldn't make this function

Pros

The anticipation I had before trying it was the best part for me.

Cons

I could not get it to work for me even though I really wanted it to.

Rating Distribution

Ease of use

3

Value for money

7

Customer Support

7

Functionality

7

R

Robert

Hospital & Health Care, 11-50 employees

More than a year

5.0
October 2023

Takes care of all of our Small Business Needs

Pros

Its easy to use and offers multiple reports. Patriot Accounting is become a key part of our business!

Cons

I usually need to convert reports into other formats for my auditors or tax professionals but its not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charlaine

Design, 11-50 employees

Free Trial

5.0
October 2023

Financial reporting software

Pros

Patriot Accounting software is quite impressive. I no longer worry about my reports. I recommend it to everyone.

Cons

I do not see any disadvantages with this software as it is very practical.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
September 2023

Customer Service Is Outstanding

Pros

Transitioning from another accounting program to Patriot Software took a little time to learn, but customer service was consistently helpful, patient and professional. My only regret is not switching to Patriot Software sooner just for their outstanding support.

Cons

At first, the extra step of printing checks by downloading the form as a PDF was a bit hard to get used to. However now that I understand it better and see it as a potential security feature, it is not really a problem.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

G

Gregory

Consumer Services, 1-10 employees

Less than a year

5.0
September 2023

Great product

Pros

Its easy to use, the support is great and the price is right. The team is fantastic at helping with setup and support.

Cons

I feel like the interface could be a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Construction, 1-10 employees

More than a year

5.0
September 2023

Simple and Straightforward Accounting Software

Pros

The migration to Patriot was simple and not at all time consuming. Also the reports are excellent and we can customize some using filters. Recording payments is easy and running payroll is also a hassle free task now.

Cons

I do not like that I have to open each invoice individually to print them. I did prefer the option to select and open multiple invoices at once for printing. Since we invoice clients in batches, printing each one separately is time-consuming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D

Dixie

Retail, 1-10 employees

More than a year

5.0
September 2023

Payroll believer

Pros

Payroll is very easy to process as it takes me just 5 minutes or less for fewer than 10 employees, with all government payments handled for me. Any reports I need are readily accessible.

Cons

I did not have any reason to dislike anything about Patriot Accounting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abdelati

Accounting, 500+ employees

Less than a year

5.0
August 2023

The integrated product in accounting is really excellent and amazing at work..!

Pros

This product is known for its accuracy in accounting and financial management as well as its reports.

Cons

It is a good product for work that have several functional tools. No complaints!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10