Plooto Reviews
Total 43 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars35%
3
Stars5%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Accounting, 1-10 employees
More than a year
“Plooto review”
Pros
Plooto synchronizes with QBO, pulling in all unpaid bills. Paying suppliers is done simply by ticking the unpaid items, particularly if I have set up the supplier in Plooto with their banking information. If not available, an e-transfer can be made, or Plooto will solicit this detail from the supplier for me. Collecting outstanding receivables in QBO also works very nicely, although some clients are suspicious of the solicitation. USD payments and rapid payments are also available if Plooto is prefunded; otherwise, a fee is applied.
Cons
The payment interface between Plooto and QBO wasn't well thought out. Initiating a payment marks it as paid in QBO immediately, even before it's approved by the designated approver. This causes discrepancies in balance sheets and payables listings in QBO, leading to potential errors like double payments when bills are manually reset as unpaid.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Accounting, 1-10 employees
Less than a year
“Plooto - easy, enjoyable - pay and get paid!”
Pros
I love how easy it was to set up to receive a payment. It only took a couple of minutes, and I appreciate the confirmation deposit that is made to ensure the funds are going to the right account!
Cons
Establishing Plooto with my bank account presented more complexities than a simple electronic funds transfer. However, navigating through this process guarantees that payments are accurately directed to their intended recipients, a factor that holds significant value in ensuring seamless financial transactions. The initial setup's thoroughness aligns with my commitment to precision and reliability in financial operations, making it a worthwhile investment of time and effort in optimizing payment processes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Accounting, 11-50 employees
Less than a year
“Great for administrators, less great for team members”
Pros
The product was simpler to set up and use compared to other accounts payable tools. It was easy for me as the administrator to utilize, track, etc.
Cons
Our team had difficulties with Plooto compared to other payment tools we've used. There were issues with confusion, lack of clarity, and delays in payments that persisted over several pay periods, making it challenging to troubleshoot effectively.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8