Total 42 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

33%

3

Stars

5%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Colette

Music, 11-50 employees

More than a year

5.0
June 2024

Best Pre-Authorized Billing Software

Pros

Using the pre-authorized system to set up payments for my clients is incredibly simple and convenient. I really appreciate the efficient filters, which allow me to easily search through and review all past payment history. This feature makes managing payments much more straightforward and less time-consuming for me.

Cons

I find it a bit cumbersome that I can't process credit card refunds without going through customer service. It's a minor inconvenience, but not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Daniela

Accounting, 1-10 employees

More than a year

5.0
May 2024

Plooto review for business

Pros

Integrating with QBO and Xero was seamless, and I can easily track outstanding bills.

Cons

Sometimes, changing payment methods or sorting out failed bill payments can feel a bit awkward.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anna

Accounting, 11-50 employees

More than a year

5.0
May 2024

I'd recommend it

Pros

I find it easy to use, especially the recurring billing feature. Having the option to collect payments via bank transfers or credit cards is a great extra.

Cons

I wish Plooto acted faster in clearing payments. Waiting five business days can really impact cash flow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ranka

Accounting, 11-50 employees

More than a year

5.0
May 2024

Great platform

Pros

The integration with QBO is simple, and their customer support is reliable.

Cons

I'm curious to know whether Plooto users have the capability to accept e-transfers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shrijana

Museums and Institutions, 11-50 employees

More than a year

5.0
April 2024

Excellent Service

Pros

The ability to sync with QBO for seamless and worry-free reconciliation is a major benefit. This feature greatly simplifies the reconciliation process, making it much easier and more efficient for me to manage my accounts. It eliminates a lot of the manual work and potential errors, providing a smoother and more reliable accounting experience.

Cons

I'm a big fan of Plooto's service and don't have any suggestions at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Accounting, 1-10 employees

More than a year

5.0
April 2024

Payment Processing

Pros

Managing and operating it is incredibly simple and user-friendly. The interface is intuitive, making it easy to navigate and use, even for someone who isn't very tech-savvy. This straightforward design ensures that I can handle all tasks efficiently without any confusion or difficulty.

Cons

It's frustrating that there's no backup for payments and finding receipts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pauline

Accounting, 11-50 employees

More than a year

5.0
January 2024

Plooto Review

Pros

It's very cost-effective for its value, and the interface is pleasing to the eye.

Cons

I think their reports could use some improvement, and I'm not a fan of the limit on batch approvals, which only allows 10 lines at a time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alan

Education Management, 1-10 employees

More than a year

3.0
November 2023

Contact integration between Xero and Plooto is currently ineffective

Pros

The interfaces are neat, and the software's functionality is robust.

Cons

The contact integration between Xero and Plooto is currently ineffective. Both sides blame each other for issues. Contacts synced from Xero to Plooto are automatically labeled as customers, with no option to switch them to suppliers. To fix this, I have to delete the contact and recreate it manually as a supplier, causing delays and workflow disruptions.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

2

Functionality

4

J

Joanna

Hospitality, 11-50 employees

4.0
November 2023

Plooto

Pros

I really appreciate how simple it is to set up. The straightforward setup process makes it hassle-free and quick to get started, allowing me to begin using the system right away without any complications. This ease of setup is a significant advantage, saving me time and effort.

Cons

It can be challenging to handle advanced tasks with Plooto.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chad

Recreational Facilities and Services, 1-10 employees

Less than a year

4.0
November 2023

Plooto cuts down our carbon footprint

Pros

The embedded approval process in Plooto bridges distances between approvers digitally, reducing the need for travel and enhancing security against potential losses.

Cons

Getting used to the functional environment takes time. Sometimes, I finish a transaction and struggle to start another one immediately. Understanding how the system presents information to vendors has been a learning curve.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

G

Gillian

Music, 1-10 employees

Less than a year

5.0
September 2023

Easy to accept payments

Pros

Payments are received quickly, and setting up the account wasn't difficult at all.

Cons

I wish Plooto functioned in a manner more akin to E-transfer services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kelly

Philanthropy, 1-10 employees

More than a year

5.0
August 2023

Fast & easy to use!

Pros

Plooto was easy to set up and start using. The platform's simplicity saves me time!

Cons

I honestly can't think of anything I dislike about Plooto.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daianne

Real Estate, 1-10 employees

More than a year

4.0
July 2023

Provide feedback regarding my experience with Plooto as an administrator

Pros

I really appreciate the intuitive interface of the platform. Whether as a lessee or landlord, navigating the system is simple and has simplified managing rental payments. Clear instructions made setup and usage simple for me.

Cons

However, I've noticed a small concern regarding the speed of payment remittance. While Plooto is generally efficient, there have been occasional delays in payments reaching our account. Improving this aspect would enhance the user experience. Also, a shareable tutorial on setting up personal profiles would be helpful for contacts.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

V

Vickey

Accounting, 1-10 employees

Less than 6 months

5.0
July 2023

Great Value and Dependable

Pros

I'm thrilled with the lower processing fees! Switching to Plooto saves me over $100 a month. Once set up, recurring payments are fantastic. Customer service has been good too. Overall, Plooto is a valuable addition to my business, one I wish I had adopted years ago!

Cons

Setting up Plooto was more challenging than I anticipated. Some clients faced difficulties setting up recurring payments and weren't happy about it. Despite having PAD agreements with clients, Plooto doesn't accept them. Consequently, I can't process payments for several clients who've already shared their payment information.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Serena

Automotive, 11-50 employees

More than a year

5.0
March 2023

5 Star

Pros

Making payments and reviewing past transactions is easy. I'm just starting to explore the invoicing side, and so far, it's impressive. Customer service has been fantastic whenever I've needed it.

Cons

So far, Plooto has been great for my needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Alexandra

Hospital & Health Care, 1-10 employees

Less than a year

4.0
September 2022

Plooto is easy

Pros

Plooto is user-friendly, syncs seamlessly with other software, and maintains comprehensive payment history, a fantastic feature! It offers various payment options for suppliers.

Cons

Having to wait for payments to process over a span of five business days feels somewhat extended and could be more streamlined.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

N

Noah

Market Research, 11-50 employees

Less than 6 months

5.0
September 2022

Time Saver

Pros

Plooto has drastically reduced our payment processing time from hours to just 45 minutes weekly. We've shifted from paper checks to entirely electronic methods, with the flexibility to still send checks when needed. It's easy to use, integrates perfectly with QuickBooks Online, and provides clear payment status updates for vendors. Instant customer support through chat is a huge plus.

Cons

Some vendors are hesitant to input banking details into a third-party payment processor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rebecca

Accounting, 500+ employees

Less than a year

4.0
June 2022

My Plooto review

Pros

This software is incredibly easy to use! Syncing with QBO makes life so much easier.

Cons

One drawback is the time it takes for funds to transfer. CAD funds take up to four days, and USD funds take up to five. Also, not having a direct phone support option is a limitation, despite the convenience of the chat function.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

8

Functionality

6

M

Maddie

Information Technology and Services, 500+ employees

More than a year

4.0
May 2022

Plooto is an easy-to-use, handy program that simplifies the process

Pros

Sending payments to suppliers in any quantity is a standout feature of Plooto. We appreciate the approval control, user-friendliness, and affordability. Integration with QBO simplifies reconciliation and automates payments effortlessly.

Cons

Including cheque numbers in reports would help track payments better. Alternatively, being able to select from a list of pre-existing merchants would be beneficial.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

D

Dimitri

Consumer Services, 11-50 employees

More than a year

5.0
April 2022

SP North America Feedback

Pros

It's user-friendly and circumvents the limitations of major banks.

Cons

It would be fantastic if we could integrate this software into e-commerce platforms with plugins. Also, having a credit card feature that allows actual refunds would be great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10