Plooto Reviews
42 Review(s)
softwareOverall Rating
4.4
42 Review(s)
Rating Distribution
5
(24)
4
(14)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
42 Review(s)
Rating Distribution
5
(24)
4
(14)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Best Pre-Authorized Billing Software
Best Pre-Authorized Billing Software
Pros
Using the pre-authorized system to set up payments for my clients is incredibly simple and convenient. I really appreciate the efficient filters, which allow me to easily search through and review all past payment history. This feature makes managing payments much more straightforward and less time-consuming for me.
Cons
I find it a bit cumbersome that I can't process credit card refunds without going through customer service. It's a minor inconvenience, but not a major issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Colette
Music, 11-50 employees
More than a year
June 2024
Plooto review for business
Plooto review for business
Pros
Integrating with QBO and Xero was seamless, and I can easily track outstanding bills.
Cons
Sometimes, changing payment methods or sorting out failed bill payments can feel a bit awkward.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Daniela
Accounting, 1-10 employees
More than a year
May 2024
I'd recommend it
I'd recommend it
Pros
I find it easy to use, especially the recurring billing feature. Having the option to collect payments via bank transfers or credit cards is a great extra.
Cons
I wish Plooto acted faster in clearing payments. Waiting five business days can really impact cash flow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna
Accounting, 11-50 employees
More than a year
May 2024
Great platform
Great platform
Pros
The integration with QBO is simple, and their customer support is reliable.
Cons
I'm curious to know whether Plooto users have the capability to accept e-transfers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ranka
Accounting, 11-50 employees
More than a year
May 2024
Excellent Service
Excellent Service
Pros
The ability to sync with QBO for seamless and worry-free reconciliation is a major benefit. This feature greatly simplifies the reconciliation process, making it much easier and more efficient for me to manage my accounts. It eliminates a lot of the manual work and potential errors, providing a smoother and more reliable accounting experience.
Cons
I'm a big fan of Plooto's service and don't have any suggestions at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shrijana
Museums and Institutions, 11-50 employees
More than a year
April 2024
Payment Processing
Payment Processing
Pros
Managing and operating it is incredibly simple and user-friendly. The interface is intuitive, making it easy to navigate and use, even for someone who isn't very tech-savvy. This straightforward design ensures that I can handle all tasks efficiently without any confusion or difficulty.
Cons
It's frustrating that there's no backup for payments and finding receipts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Accounting, 1-10 employees
More than a year
April 2024
Plooto Review
Plooto Review
Pros
It's very cost-effective for its value, and the interface is pleasing to the eye.
Cons
I think their reports could use some improvement, and I'm not a fan of the limit on batch approvals, which only allows 10 lines at a time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Pauline
Accounting, 11-50 employees
More than a year
January 2024
Contact integration between Xero and Plooto is currently ineffective
Contact integration between Xero and Plooto is currently ineffective
Pros
The interfaces are neat, and the software's functionality is robust.
Cons
The contact integration between Xero and Plooto is currently ineffective. Both sides blame each other for issues. Contacts synced from Xero to Plooto are automatically labeled as customers, with no option to switch them to suppliers. To fix this, I have to delete the contact and recreate it manually as a supplier, causing delays and workflow disruptions.
Ease of use
4
Value for money
7
Customer Support
2
Functionality
4
Alan
Education Management, 1-10 employees
More than a year
November 2023
Plooto
Plooto
Pros
I really appreciate how simple it is to set up. The straightforward setup process makes it hassle-free and quick to get started, allowing me to begin using the system right away without any complications. This ease of setup is a significant advantage, saving me time and effort.
Cons
It can be challenging to handle advanced tasks with Plooto.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanna
Hospitality, 11-50 employees
November 2023
Plooto cuts down our carbon footprint
Plooto cuts down our carbon footprint
Pros
The embedded approval process in Plooto bridges distances between approvers digitally, reducing the need for travel and enhancing security against potential losses.
Cons
Getting used to the functional environment takes time. Sometimes, I finish a transaction and struggle to start another one immediately. Understanding how the system presents information to vendors has been a learning curve.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Chad
Recreational Facilities and Services, 1-10 employees
Less than a year
November 2023
Easy to accept payments
Easy to accept payments
Pros
Payments are received quickly, and setting up the account wasn't difficult at all.
Cons
I wish Plooto functioned in a manner more akin to E-transfer services.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gillian
Music, 1-10 employees
Less than a year
September 2023
Fast & easy to use!
Fast & easy to use!
Pros
Plooto was easy to set up and start using. The platform's simplicity saves me time!
Cons
I honestly can't think of anything I dislike about Plooto.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Philanthropy, 1-10 employees
More than a year
August 2023
Provide feedback regarding my experience with Plooto as an administrator
Provide feedback regarding my experience with Plooto as an administrator
Pros
I really appreciate the intuitive interface of the platform. Whether as a lessee or landlord, navigating the system is simple and has simplified managing rental payments. Clear instructions made setup and usage simple for me.
Cons
However, I've noticed a small concern regarding the speed of payment remittance. While Plooto is generally efficient, there have been occasional delays in payments reaching our account. Improving this aspect would enhance the user experience. Also, a shareable tutorial on setting up personal profiles would be helpful for contacts.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Daianne
Real Estate, 1-10 employees
More than a year
July 2023
Great Value and Dependable
Great Value and Dependable
Pros
I'm thrilled with the lower processing fees! Switching to Plooto saves me over $100 a month. Once set up, recurring payments are fantastic. Customer service has been good too. Overall, Plooto is a valuable addition to my business, one I wish I had adopted years ago!
Cons
Setting up Plooto was more challenging than I anticipated. Some clients faced difficulties setting up recurring payments and weren't happy about it. Despite having PAD agreements with clients, Plooto doesn't accept them. Consequently, I can't process payments for several clients who've already shared their payment information.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Vickey
Accounting, 1-10 employees
Less than 6 months
July 2023
5 Star
5 Star
Pros
Making payments and reviewing past transactions is easy. I'm just starting to explore the invoicing side, and so far, it's impressive. Customer service has been fantastic whenever I've needed it.
Cons
So far, Plooto has been great for my needs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Serena
Automotive, 11-50 employees
More than a year
March 2023
Plooto is easy
Plooto is easy
Pros
Plooto is user-friendly, syncs seamlessly with other software, and maintains comprehensive payment history, a fantastic feature! It offers various payment options for suppliers.
Cons
Having to wait for payments to process over a span of five business days feels somewhat extended and could be more streamlined.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Alexandra
Hospital & Health Care, 1-10 employees
Less than a year
September 2022
Time Saver
Time Saver
Pros
Plooto has drastically reduced our payment processing time from hours to just 45 minutes weekly. We've shifted from paper checks to entirely electronic methods, with the flexibility to still send checks when needed. It's easy to use, integrates perfectly with QuickBooks Online, and provides clear payment status updates for vendors. Instant customer support through chat is a huge plus.
Cons
Some vendors are hesitant to input banking details into a third-party payment processor.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Noah
Market Research, 11-50 employees
Less than 6 months
September 2022
My Plooto review
My Plooto review
Pros
This software is incredibly easy to use! Syncing with QBO makes life so much easier.
Cons
One drawback is the time it takes for funds to transfer. CAD funds take up to four days, and USD funds take up to five. Also, not having a direct phone support option is a limitation, despite the convenience of the chat function.
Ease of use
10
Value for money
5
Customer Support
8
Functionality
6
Rebecca
Accounting, 500+ employees
Less than a year
June 2022
Plooto is an easy-to-use, handy program that simplifies the process
Plooto is an easy-to-use, handy program that simplifies the process
Pros
Sending payments to suppliers in any quantity is a standout feature of Plooto. We appreciate the approval control, user-friendliness, and affordability. Integration with QBO simplifies reconciliation and automates payments effortlessly.
Cons
Including cheque numbers in reports would help track payments better. Alternatively, being able to select from a list of pre-existing merchants would be beneficial.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Maddie
Information Technology and Services, 500+ employees
More than a year
May 2022
SP North America Feedback
SP North America Feedback
Pros
It's user-friendly and circumvents the limitations of major banks.
Cons
It would be fantastic if we could integrate this software into e-commerce platforms with plugins. Also, having a credit card feature that allows actual refunds would be great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dimitri
Consumer Services, 11-50 employees
More than a year
April 2022
Great Contactless payment solution for large sums
Great Contactless payment solution for large sums
Pros
The best parts of Plooto include contactless payments to vendors anytime, approval control, a user-friendly interface, and competitive pricing!
Cons
Shortening the processing time for EFT payments (currently three business days) would be beneficial. Integration with Jonas Premier would also be a valuable addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Melissa
Construction, 11-50 employees
Less than 6 months
March 2022
Best range of options from existing software providers
Best range of options from existing software providers
Pros
Connecting to QBO allows easy reconciliations and automated payment setups, which is incredibly helpful. Setting up recurring payments and deposits is quick and easy.
Cons
A report including cheque numbers would greatly aid payment tracking. Additionally, allowing users to select from existing vendors when names don't match exactly would improve usability.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Jennifer
Accounting, 51-100 employees
More than a year
March 2022
Plooto Experience
Plooto Experience
Pros
Once I set my password and activated Two-Step Authentication, using it became very easy.
Cons
I found the initial setup of my password to be quite challenging and required more effort than anticipated.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Darlene
Individual & Family Services, 11-50 employees
Less than 6 months
March 2022
Overall a good option to manage Payables and Receivables
Overall a good option to manage Payables and Receivables
Pros
Plooto is user-friendly and convenient. Syncing with QuickBooks makes everything even easier.
Cons
There are some reporting functions and external user experience improvements that could be made.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Alexandra
Hospitality, 11-50 employees
More than a year
March 2022
Useful for smaller businesses wanting to pay vendors
Useful for smaller businesses wanting to pay vendors
Pros
I really like the ability to pay my vendors without having to worry about the daily limits imposed on e-transfers. This feature provides me with greater flexibility and peace of mind, knowing that I can make necessary payments without any restrictions or delays. It simplifies my financial transactions and ensures that my vendors are paid promptly and efficiently.
Cons
It's frustrating that it takes several days for money to reach my vendors. I also dislike that I can only pay my monthly subscription via direct withdrawal from my bank account, without the option of using a credit card. It feels like they're trying to avoid credit card processing fees, which seems penny-pinching.
Ease of use
7
Value for money
4
Customer Support
8
Functionality
8
Alice
Mental Health Care, 1-10 employees
Less than 6 months
March 2022
Money on Hold
Money on Hold
Pros
They never attempted to address my issues when I called.
Cons
Plooto has been holding onto over $16K from a transaction that should have been refunded over a month ago, and I haven't received any response from them via email or phone.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Luis
International Trade and Development, 1-10 employees
Less than 6 months
March 2022
Great Software
Great Software
Pros
Plooto connects with QuickBooks, which is crucial. It's also incredibly simple to navigate, and the implementation process was swift.
Cons
I attempted to make a payment in a different currency which I was initially told went through, but days later, I discovered it hadn't. Despite contacting Plooto support for a refund, they sent the money back in the same currency, causing potential losses due to currency conversion.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Alexandra
Chemicals, 1-10 employees
Less than a year
March 2022
Plooto automates AP disbursement function.
Plooto automates AP disbursement function.
Pros
Plooto efficiently automates my accounts payable disbursement function, streamlining the entire process from start to finish. This automation significantly reduces manual effort and ensures that payments are processed accurately and promptly.
Cons
I really wish the system could retrieve AP credit notes from QBO. Currently, I have to manually reconcile CNs to an invoice, which can be confusing for vendors once they receive the payment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Accounting, 1-10 employees
More than a year
March 2022
issues with cheques issued by Plooto and tracking and updating the status of cheque deposit
issues with cheques issued by Plooto and tracking and updating the status of cheque deposit
Pros
It's a fantastic method for receiving approvals and making payments.
Cons
My experience with Plooto has been frustrating with cheque issues. Some cheques were deposited and cashed but still show as undeposited in Plooto. Others were lost without any means to track them. When I reached out to Plooto's support, they couldn't assist in tracking the cheques, which was very disappointing. Also, finding information on completed transactions is difficult; having more specific search functions for reporting purposes, especially ones that integrate with Excel, would be incredibly helpful.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5
Jean
Accounting, 11-50 employees
Less than 6 months
March 2022
Great tool to help you save time with your payables and receivables
Great tool to help you save time with your payables and receivables
Pros
Plooto gives me the flexibility to set different levels of approval for payments. It's really straightforward to get paid with, and providers appreciate seeing where the payment is in the various stages of processing. Plooto also allows me to bypass the limit my bank imposes on me (like x k$ max per day).
Cons
One limitation of Plooto is that I can't directly pay my provincial taxes with them, only federal taxes in Canada.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Julien
Information Technology and Services, 1-10 employees
Less than 6 months
March 2022
Value for your money
Value for your money
Pros
I appreciate the low cost associated with Plooto. As a private preschool, we handle many transactions per month, so fees are important to us. Using Plooto is simple and gives us peace of mind that we are not spending a fortune.
Cons
At this point, I haven't explored all of Plooto's features enough to identify any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Genna
Education Management, 1-10 employees
More than a year
March 2022
Plooto Review from BLAC
Plooto Review from BLAC
Pros
The ability to track payments and create reports is a bonus for me.
Cons
There are some features in Plooto that are not as intuitive as I'd prefer, but with video and article support, I can usually figure them out eventually.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lesa
Legal Services, 1-10 employees
More than a year
March 2022
Great overall payment processing tool
Great overall payment processing tool
Pros
Plooto is very easy and intuitive for me to use. The integration with Xero and recurring PAD setups are great time-saving features. In my experience, the customer support is top-notch. My concerns are addressed the same day. The value provided by Plooto is unparalleled in my experience.
Cons
Notifications from Plooto fill up my inbox quickly due to their security measures, which, while understandable, can be overwhelming for an accounting firm dealing with multiple client accounts. It would be beneficial if Plooto could allow selective deactivation of notifications for some users to save time.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Ali
Accounting, 11-50 employees
More than a year
March 2022
Good
Good
Pros
It's easily compatible, and the customer service is great. It's simple to adapt to and quick to learn.
Cons
I don't have any complaints about Plooto because I haven't used any other software for comparison.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Human Resources, 11-50 employees
More than a year
March 2022
Plooto is an excellent product
Plooto is an excellent product
Pros
Plooto integrates well with QB Online. It's simple to use, convenient, efficient, and a great time saver.
Cons
The lack of payroll integration in Plooto significantly slows down the payment and reconciliation process. Adding this feature to QB Online would streamline operations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
March 2022
Plooto is easy to use!
Plooto is easy to use!
Pros
I like how easy it is to set up clients and send payments, especially for international payables and receivables. My company appreciates how I can enter all the accounts payable, and they can simply approve the payment, saving them a considerable amount of time and work.
Cons
Payments through Plooto take longer than average EFT or wire transfers, sometimes up to a week for funds to completely transfer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michele
Civil Engineering, 11-50 employees
Less than a year
February 2022
Payables processing
Payables processing
Pros
The ease of use, without any training, is fantastic. I can look up past payments easily, and I love being able to process CRA payments through the portal.
Cons
The processing time for payments varies, typically between 3-5 days, though sometimes it can be 4-5 days or 3-4 days. This fluctuation makes it challenging to plan for payroll processing, where timing is crucial.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Janet
Non-Profit Organization Management, 1-10 employees
More than a year
February 2022
Security Problem
Security Problem
Pros
I have nothing to comment on in this respect.
Cons
Plooto requiring my bank password raised serious security concerns for me. I prefer not to compromise my security by providing access to my password, especially since e-transfers don't require this.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Anonymous
Not Specified, 1-10 employees
January 2022
It's easy and quick to use, but it's missing a key integration that would make it perfect.
It's easy and quick to use, but it's missing a key integration that would make it perfect.
Pros
Plooto integrates with QBO and makes syncing receivables and payables simple. It reconciles payments, saving me a lot of time. Customers and suppliers receive an email about upcoming payments, along with a link to this information and past transactions.
Cons
I've been using Plooto with one client for about a year now and would like to onboard more clients onto this system. However, Plooto doesn't support QBO's projects and sub-customer system, making it difficult to collect receivables accurately for clients with multiple projects or sub-accounts. If Plooto could recognize customer names before the ":" to facilitate collection under various accounts, it would greatly enhance its utility for me.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Audrey
Accounting, 1-10 employees
More than a year
September 2021
Plooto review
Plooto review
Pros
Plooto synchronizes with QBO, pulling in all unpaid bills. Paying suppliers is done simply by ticking the unpaid items, particularly if I have set up the supplier in Plooto with their banking information. If not available, an e-transfer can be made, or Plooto will solicit this detail from the supplier for me. Collecting outstanding receivables in QBO also works very nicely, although some clients are suspicious of the solicitation. USD payments and rapid payments are also available if Plooto is prefunded; otherwise, a fee is applied.
Cons
The payment interface between Plooto and QBO wasn't well thought out. Initiating a payment marks it as paid in QBO immediately, even before it's approved by the designated approver. This causes discrepancies in balance sheets and payables listings in QBO, leading to potential errors like double payments when bills are manually reset as unpaid.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Ron
Accounting, 1-10 employees
More than a year
May 2021
Plooto - easy, enjoyable - pay and get paid!
Plooto - easy, enjoyable - pay and get paid!
Pros
I love how easy it was to set up to receive a payment. It only took a couple of minutes, and I appreciate the confirmation deposit that is made to ensure the funds are going to the right account!
Cons
Establishing Plooto with my bank account presented more complexities than a simple electronic funds transfer. However, navigating through this process guarantees that payments are accurately directed to their intended recipients, a factor that holds significant value in ensuring seamless financial transactions. The initial setup's thoroughness aligns with my commitment to precision and reliability in financial operations, making it a worthwhile investment of time and effort in optimizing payment processes.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Rachel
Religious Institutions, 1-10 employees
Less than a year
May 2021
Great for administrators, less great for team members
Great for administrators, less great for team members
Pros
The product was simpler to set up and use compared to other accounts payable tools. It was easy for me as the administrator to utilize, track, etc.
Cons
Our team had difficulties with Plooto compared to other payment tools we've used. There were issues with confusion, lack of clarity, and delays in payments that persisted over several pay periods, making it challenging to troubleshoot effectively.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Steven
Environmental Services, 11-50 employees
Less than a year
April 2021
Filters
Sort by:
Best Pre-Authorized Billing Software
Best Pre-Authorized Billing Software
Pros
Using the pre-authorized system to set up payments for my clients is incredibly simple and convenient. I really appreciate the efficient filters, which allow me to easily search through and review all past payment history. This feature makes managing payments much more straightforward and less time-consuming for me.
Cons
I find it a bit cumbersome that I can't process credit card refunds without going through customer service. It's a minor inconvenience, but not a major issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Colette
Music, 11-50 employees
More than a year
June 2024
Plooto review for business
Plooto review for business
Pros
Integrating with QBO and Xero was seamless, and I can easily track outstanding bills.
Cons
Sometimes, changing payment methods or sorting out failed bill payments can feel a bit awkward.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Daniela
Accounting, 1-10 employees
More than a year
May 2024
I'd recommend it
I'd recommend it
Pros
I find it easy to use, especially the recurring billing feature. Having the option to collect payments via bank transfers or credit cards is a great extra.
Cons
I wish Plooto acted faster in clearing payments. Waiting five business days can really impact cash flow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna
Accounting, 11-50 employees
More than a year
May 2024
Great platform
Great platform
Pros
The integration with QBO is simple, and their customer support is reliable.
Cons
I'm curious to know whether Plooto users have the capability to accept e-transfers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ranka
Accounting, 11-50 employees
More than a year
May 2024
Excellent Service
Excellent Service
Pros
The ability to sync with QBO for seamless and worry-free reconciliation is a major benefit. This feature greatly simplifies the reconciliation process, making it much easier and more efficient for me to manage my accounts. It eliminates a lot of the manual work and potential errors, providing a smoother and more reliable accounting experience.
Cons
I'm a big fan of Plooto's service and don't have any suggestions at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shrijana
Museums and Institutions, 11-50 employees
More than a year
April 2024
Payment Processing
Payment Processing
Pros
Managing and operating it is incredibly simple and user-friendly. The interface is intuitive, making it easy to navigate and use, even for someone who isn't very tech-savvy. This straightforward design ensures that I can handle all tasks efficiently without any confusion or difficulty.
Cons
It's frustrating that there's no backup for payments and finding receipts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Accounting, 1-10 employees
More than a year
April 2024
Plooto Review
Plooto Review
Pros
It's very cost-effective for its value, and the interface is pleasing to the eye.
Cons
I think their reports could use some improvement, and I'm not a fan of the limit on batch approvals, which only allows 10 lines at a time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Pauline
Accounting, 11-50 employees
More than a year
January 2024
Contact integration between Xero and Plooto is currently ineffective
Contact integration between Xero and Plooto is currently ineffective
Pros
The interfaces are neat, and the software's functionality is robust.
Cons
The contact integration between Xero and Plooto is currently ineffective. Both sides blame each other for issues. Contacts synced from Xero to Plooto are automatically labeled as customers, with no option to switch them to suppliers. To fix this, I have to delete the contact and recreate it manually as a supplier, causing delays and workflow disruptions.
Ease of use
4
Value for money
7
Customer Support
2
Functionality
4
Alan
Education Management, 1-10 employees
More than a year
November 2023
Plooto
Plooto
Pros
I really appreciate how simple it is to set up. The straightforward setup process makes it hassle-free and quick to get started, allowing me to begin using the system right away without any complications. This ease of setup is a significant advantage, saving me time and effort.
Cons
It can be challenging to handle advanced tasks with Plooto.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanna
Hospitality, 11-50 employees
November 2023
Plooto cuts down our carbon footprint
Plooto cuts down our carbon footprint
Pros
The embedded approval process in Plooto bridges distances between approvers digitally, reducing the need for travel and enhancing security against potential losses.
Cons
Getting used to the functional environment takes time. Sometimes, I finish a transaction and struggle to start another one immediately. Understanding how the system presents information to vendors has been a learning curve.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Chad
Recreational Facilities and Services, 1-10 employees
Less than a year
November 2023
Easy to accept payments
Easy to accept payments
Pros
Payments are received quickly, and setting up the account wasn't difficult at all.
Cons
I wish Plooto functioned in a manner more akin to E-transfer services.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gillian
Music, 1-10 employees
Less than a year
September 2023
Fast & easy to use!
Fast & easy to use!
Pros
Plooto was easy to set up and start using. The platform's simplicity saves me time!
Cons
I honestly can't think of anything I dislike about Plooto.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Philanthropy, 1-10 employees
More than a year
August 2023
Provide feedback regarding my experience with Plooto as an administrator
Provide feedback regarding my experience with Plooto as an administrator
Pros
I really appreciate the intuitive interface of the platform. Whether as a lessee or landlord, navigating the system is simple and has simplified managing rental payments. Clear instructions made setup and usage simple for me.
Cons
However, I've noticed a small concern regarding the speed of payment remittance. While Plooto is generally efficient, there have been occasional delays in payments reaching our account. Improving this aspect would enhance the user experience. Also, a shareable tutorial on setting up personal profiles would be helpful for contacts.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Daianne
Real Estate, 1-10 employees
More than a year
July 2023
Great Value and Dependable
Great Value and Dependable
Pros
I'm thrilled with the lower processing fees! Switching to Plooto saves me over $100 a month. Once set up, recurring payments are fantastic. Customer service has been good too. Overall, Plooto is a valuable addition to my business, one I wish I had adopted years ago!
Cons
Setting up Plooto was more challenging than I anticipated. Some clients faced difficulties setting up recurring payments and weren't happy about it. Despite having PAD agreements with clients, Plooto doesn't accept them. Consequently, I can't process payments for several clients who've already shared their payment information.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Vickey
Accounting, 1-10 employees
Less than 6 months
July 2023
5 Star
5 Star
Pros
Making payments and reviewing past transactions is easy. I'm just starting to explore the invoicing side, and so far, it's impressive. Customer service has been fantastic whenever I've needed it.
Cons
So far, Plooto has been great for my needs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Serena
Automotive, 11-50 employees
More than a year
March 2023
Plooto is easy
Plooto is easy
Pros
Plooto is user-friendly, syncs seamlessly with other software, and maintains comprehensive payment history, a fantastic feature! It offers various payment options for suppliers.
Cons
Having to wait for payments to process over a span of five business days feels somewhat extended and could be more streamlined.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Alexandra
Hospital & Health Care, 1-10 employees
Less than a year
September 2022
Time Saver
Time Saver
Pros
Plooto has drastically reduced our payment processing time from hours to just 45 minutes weekly. We've shifted from paper checks to entirely electronic methods, with the flexibility to still send checks when needed. It's easy to use, integrates perfectly with QuickBooks Online, and provides clear payment status updates for vendors. Instant customer support through chat is a huge plus.
Cons
Some vendors are hesitant to input banking details into a third-party payment processor.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Noah
Market Research, 11-50 employees
Less than 6 months
September 2022
My Plooto review
My Plooto review
Pros
This software is incredibly easy to use! Syncing with QBO makes life so much easier.
Cons
One drawback is the time it takes for funds to transfer. CAD funds take up to four days, and USD funds take up to five. Also, not having a direct phone support option is a limitation, despite the convenience of the chat function.
Ease of use
10
Value for money
5
Customer Support
8
Functionality
6
Rebecca
Accounting, 500+ employees
Less than a year
June 2022
Plooto is an easy-to-use, handy program that simplifies the process
Plooto is an easy-to-use, handy program that simplifies the process
Pros
Sending payments to suppliers in any quantity is a standout feature of Plooto. We appreciate the approval control, user-friendliness, and affordability. Integration with QBO simplifies reconciliation and automates payments effortlessly.
Cons
Including cheque numbers in reports would help track payments better. Alternatively, being able to select from a list of pre-existing merchants would be beneficial.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Maddie
Information Technology and Services, 500+ employees
More than a year
May 2022
SP North America Feedback
SP North America Feedback
Pros
It's user-friendly and circumvents the limitations of major banks.
Cons
It would be fantastic if we could integrate this software into e-commerce platforms with plugins. Also, having a credit card feature that allows actual refunds would be great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dimitri
Consumer Services, 11-50 employees
More than a year
April 2022
Great Contactless payment solution for large sums
Great Contactless payment solution for large sums
Pros
The best parts of Plooto include contactless payments to vendors anytime, approval control, a user-friendly interface, and competitive pricing!
Cons
Shortening the processing time for EFT payments (currently three business days) would be beneficial. Integration with Jonas Premier would also be a valuable addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Melissa
Construction, 11-50 employees
Less than 6 months
March 2022
Best range of options from existing software providers
Best range of options from existing software providers
Pros
Connecting to QBO allows easy reconciliations and automated payment setups, which is incredibly helpful. Setting up recurring payments and deposits is quick and easy.
Cons
A report including cheque numbers would greatly aid payment tracking. Additionally, allowing users to select from existing vendors when names don't match exactly would improve usability.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Jennifer
Accounting, 51-100 employees
More than a year
March 2022
Plooto Experience
Plooto Experience
Pros
Once I set my password and activated Two-Step Authentication, using it became very easy.
Cons
I found the initial setup of my password to be quite challenging and required more effort than anticipated.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Darlene
Individual & Family Services, 11-50 employees
Less than 6 months
March 2022
Overall a good option to manage Payables and Receivables
Overall a good option to manage Payables and Receivables
Pros
Plooto is user-friendly and convenient. Syncing with QuickBooks makes everything even easier.
Cons
There are some reporting functions and external user experience improvements that could be made.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Alexandra
Hospitality, 11-50 employees
More than a year
March 2022
Useful for smaller businesses wanting to pay vendors
Useful for smaller businesses wanting to pay vendors
Pros
I really like the ability to pay my vendors without having to worry about the daily limits imposed on e-transfers. This feature provides me with greater flexibility and peace of mind, knowing that I can make necessary payments without any restrictions or delays. It simplifies my financial transactions and ensures that my vendors are paid promptly and efficiently.
Cons
It's frustrating that it takes several days for money to reach my vendors. I also dislike that I can only pay my monthly subscription via direct withdrawal from my bank account, without the option of using a credit card. It feels like they're trying to avoid credit card processing fees, which seems penny-pinching.
Ease of use
7
Value for money
4
Customer Support
8
Functionality
8
Alice
Mental Health Care, 1-10 employees
Less than 6 months
March 2022
Money on Hold
Money on Hold
Pros
They never attempted to address my issues when I called.
Cons
Plooto has been holding onto over $16K from a transaction that should have been refunded over a month ago, and I haven't received any response from them via email or phone.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Luis
International Trade and Development, 1-10 employees
Less than 6 months
March 2022
Great Software
Great Software
Pros
Plooto connects with QuickBooks, which is crucial. It's also incredibly simple to navigate, and the implementation process was swift.
Cons
I attempted to make a payment in a different currency which I was initially told went through, but days later, I discovered it hadn't. Despite contacting Plooto support for a refund, they sent the money back in the same currency, causing potential losses due to currency conversion.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Alexandra
Chemicals, 1-10 employees
Less than a year
March 2022
Plooto automates AP disbursement function.
Plooto automates AP disbursement function.
Pros
Plooto efficiently automates my accounts payable disbursement function, streamlining the entire process from start to finish. This automation significantly reduces manual effort and ensures that payments are processed accurately and promptly.
Cons
I really wish the system could retrieve AP credit notes from QBO. Currently, I have to manually reconcile CNs to an invoice, which can be confusing for vendors once they receive the payment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Accounting, 1-10 employees
More than a year
March 2022
issues with cheques issued by Plooto and tracking and updating the status of cheque deposit
issues with cheques issued by Plooto and tracking and updating the status of cheque deposit
Pros
It's a fantastic method for receiving approvals and making payments.
Cons
My experience with Plooto has been frustrating with cheque issues. Some cheques were deposited and cashed but still show as undeposited in Plooto. Others were lost without any means to track them. When I reached out to Plooto's support, they couldn't assist in tracking the cheques, which was very disappointing. Also, finding information on completed transactions is difficult; having more specific search functions for reporting purposes, especially ones that integrate with Excel, would be incredibly helpful.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5
Jean
Accounting, 11-50 employees
Less than 6 months
March 2022
Great tool to help you save time with your payables and receivables
Great tool to help you save time with your payables and receivables
Pros
Plooto gives me the flexibility to set different levels of approval for payments. It's really straightforward to get paid with, and providers appreciate seeing where the payment is in the various stages of processing. Plooto also allows me to bypass the limit my bank imposes on me (like x k$ max per day).
Cons
One limitation of Plooto is that I can't directly pay my provincial taxes with them, only federal taxes in Canada.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Julien
Information Technology and Services, 1-10 employees
Less than 6 months
March 2022
Value for your money
Value for your money
Pros
I appreciate the low cost associated with Plooto. As a private preschool, we handle many transactions per month, so fees are important to us. Using Plooto is simple and gives us peace of mind that we are not spending a fortune.
Cons
At this point, I haven't explored all of Plooto's features enough to identify any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Genna
Education Management, 1-10 employees
More than a year
March 2022
Plooto Review from BLAC
Plooto Review from BLAC
Pros
The ability to track payments and create reports is a bonus for me.
Cons
There are some features in Plooto that are not as intuitive as I'd prefer, but with video and article support, I can usually figure them out eventually.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lesa
Legal Services, 1-10 employees
More than a year
March 2022
Great overall payment processing tool
Great overall payment processing tool
Pros
Plooto is very easy and intuitive for me to use. The integration with Xero and recurring PAD setups are great time-saving features. In my experience, the customer support is top-notch. My concerns are addressed the same day. The value provided by Plooto is unparalleled in my experience.
Cons
Notifications from Plooto fill up my inbox quickly due to their security measures, which, while understandable, can be overwhelming for an accounting firm dealing with multiple client accounts. It would be beneficial if Plooto could allow selective deactivation of notifications for some users to save time.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Ali
Accounting, 11-50 employees
More than a year
March 2022
Good
Good
Pros
It's easily compatible, and the customer service is great. It's simple to adapt to and quick to learn.
Cons
I don't have any complaints about Plooto because I haven't used any other software for comparison.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Human Resources, 11-50 employees
More than a year
March 2022
Plooto is an excellent product
Plooto is an excellent product
Pros
Plooto integrates well with QB Online. It's simple to use, convenient, efficient, and a great time saver.
Cons
The lack of payroll integration in Plooto significantly slows down the payment and reconciliation process. Adding this feature to QB Online would streamline operations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
March 2022
Plooto is easy to use!
Plooto is easy to use!
Pros
I like how easy it is to set up clients and send payments, especially for international payables and receivables. My company appreciates how I can enter all the accounts payable, and they can simply approve the payment, saving them a considerable amount of time and work.
Cons
Payments through Plooto take longer than average EFT or wire transfers, sometimes up to a week for funds to completely transfer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michele
Civil Engineering, 11-50 employees
Less than a year
February 2022
Payables processing
Payables processing
Pros
The ease of use, without any training, is fantastic. I can look up past payments easily, and I love being able to process CRA payments through the portal.
Cons
The processing time for payments varies, typically between 3-5 days, though sometimes it can be 4-5 days or 3-4 days. This fluctuation makes it challenging to plan for payroll processing, where timing is crucial.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Janet
Non-Profit Organization Management, 1-10 employees
More than a year
February 2022
Security Problem
Security Problem
Pros
I have nothing to comment on in this respect.
Cons
Plooto requiring my bank password raised serious security concerns for me. I prefer not to compromise my security by providing access to my password, especially since e-transfers don't require this.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Anonymous
Not Specified, 1-10 employees
January 2022
It's easy and quick to use, but it's missing a key integration that would make it perfect.
It's easy and quick to use, but it's missing a key integration that would make it perfect.
Pros
Plooto integrates with QBO and makes syncing receivables and payables simple. It reconciles payments, saving me a lot of time. Customers and suppliers receive an email about upcoming payments, along with a link to this information and past transactions.
Cons
I've been using Plooto with one client for about a year now and would like to onboard more clients onto this system. However, Plooto doesn't support QBO's projects and sub-customer system, making it difficult to collect receivables accurately for clients with multiple projects or sub-accounts. If Plooto could recognize customer names before the ":" to facilitate collection under various accounts, it would greatly enhance its utility for me.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Audrey
Accounting, 1-10 employees
More than a year
September 2021
Plooto review
Plooto review
Pros
Plooto synchronizes with QBO, pulling in all unpaid bills. Paying suppliers is done simply by ticking the unpaid items, particularly if I have set up the supplier in Plooto with their banking information. If not available, an e-transfer can be made, or Plooto will solicit this detail from the supplier for me. Collecting outstanding receivables in QBO also works very nicely, although some clients are suspicious of the solicitation. USD payments and rapid payments are also available if Plooto is prefunded; otherwise, a fee is applied.
Cons
The payment interface between Plooto and QBO wasn't well thought out. Initiating a payment marks it as paid in QBO immediately, even before it's approved by the designated approver. This causes discrepancies in balance sheets and payables listings in QBO, leading to potential errors like double payments when bills are manually reset as unpaid.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Ron
Accounting, 1-10 employees
More than a year
May 2021
Plooto - easy, enjoyable - pay and get paid!
Plooto - easy, enjoyable - pay and get paid!
Pros
I love how easy it was to set up to receive a payment. It only took a couple of minutes, and I appreciate the confirmation deposit that is made to ensure the funds are going to the right account!
Cons
Establishing Plooto with my bank account presented more complexities than a simple electronic funds transfer. However, navigating through this process guarantees that payments are accurately directed to their intended recipients, a factor that holds significant value in ensuring seamless financial transactions. The initial setup's thoroughness aligns with my commitment to precision and reliability in financial operations, making it a worthwhile investment of time and effort in optimizing payment processes.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Rachel
Religious Institutions, 1-10 employees
Less than a year
May 2021
Great for administrators, less great for team members
Great for administrators, less great for team members
Pros
The product was simpler to set up and use compared to other accounts payable tools. It was easy for me as the administrator to utilize, track, etc.
Cons
Our team had difficulties with Plooto compared to other payment tools we've used. There were issues with confusion, lack of clarity, and delays in payments that persisted over several pay periods, making it challenging to troubleshoot effectively.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Steven
Environmental Services, 11-50 employees
Less than a year
April 2021