Total 54 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

15%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

O

Ojas

Computer Software, 1-10 employees

Less than 6 months

5.0
May 2025

Simple to use with useful tools

Pros

Refrens platform is simple to use and comes packed with useful tools. Plus having a dedicated relationship manager is a great help if you need guidance during the initial setup.

Cons

The free trial only lets you create 15 invoices. Since this is such a fundamental feature, I think that limit should be a bit more generous.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Shamji

Writing and Editing, 1-10 employees

Less than a year

5.0
May 2025

a clean and logical interface for finances

Pros

What impressed me most was the clean and logical interface. It makes handling my company's finances very simple, even for a person like me with no accounting experience. The invoicing and billing system is also highly effective, letting me create polished invoices in moments and monitor payments as they happen. Overall it is an ideal all in one accounting solution for small and medium-sized companies.

Cons

One drawback I have found is that the reporting features are not very flexible. And for deeper financial insights, I would need more options to customize reports for my specific business requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Sasha

Consumer Goods, 1-10 employees

Free Trial

5.0
April 2025

fairly smooth workflow with great features

Pros

The workflow from creating a quote to an invoice and then a delivery order is perfectly smooth and it comes with a great set of features.

Cons

There are a lot of powerful tools I have not even tried yet but I can see there is great potential to get more value from the platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R

RAMKESH

Marketing and Advertising, 11-50 employees

Less than a year

5.0
April 2025

the best accounting web application

Pros

This is the best accounting web application I have used so far. The interface is very fluid and the best part is the incredibly fast support as they resolve all my questions in under an hour.

Cons

As an early user, I come across quite a few small bugs and I also feel we could use more options for personalization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PK

Praneel Kumar

Information Technology and Services, 11-50 employees

More than a year

5.0
April 2025

One of the simplest methods for invoicing

Pros

It provides me one of the simplest method for creating invoices and managing my books so that is something I like the most about Refrens.

Cons

I have not run into any major problems so far. And the best thing is that my dedicated account manager is always available to provide assistance when I need it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nimit

Marketing and Advertising, 1-10 employees

Free Trial

3.0
April 2025

a developing platform for freelancer networking

Pros

Refrens.com provides a great way to discover freelancers by showcasing their work and client feedback, which builds trust and can lead to more affordable options for companies. The collaboration features are useful too. In short it is an excellent platform for freelancers to grow their professional network.

Cons

It is still developing which means the community is smaller and there can be some clutter. Also it is missing a few of the advanced tools you find on bigger, more established sites.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

K

Kajal

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2025

automated gst invoices save huge time

Pros

The automated GST invoice feature works perfectly and saves me a huge amount of time. Plus it is a dependable and easy to use tool for billing.

Cons

I have no complaints as it works perfectly every time I use it. I also love the wide variety of invoice design templates available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ahmed

Entertainment, 1-10 employees

More than a year

5.0
April 2025

incredibly simple and useful for business tasks

Pros

It is incredibly simple to use and has been extremely useful for handling a wide variety of my business tasks.

Cons

The software can be a bit slow at times but it still gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

sarthak

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
April 2025

Quite simple for the whole team

Pros

Refrens software is quite simple that our team members who are not tech-savvy able to figure it out without any trouble.

Cons

I do not have any criticisms as everything works great and is very simple to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

N

Navneet

Events Services, 1-10 employees

Less than a year

5.0
April 2025

the best accounting software i have used

Pros

It's the best accounting software I have used and the feature for uploading images is particularly helpful.

Cons

The free tools are useful and the premium features are truly excellent. So no issues to report!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dileep

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
April 2025

Makes handling bills a simple process

Pros

One thing I like a lot about it is that it makes handling and managing bills for any kind of need a very simple process.

Cons

There is nothing to dislike about this platform. It is powerful and reliable tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dipshan

Information Technology and Services, 51-100 employees

Less than a year

5.0
April 2025

great gst compliant invoicing for anyone

Pros

It offers GST compliant invoicing that calculates tax automatically, tools for tracking projects and clients, plus options to customize how invoices look. The best thing is that it is simple enough for anyone to use even without an accounting background. They also have a great free plan and reasonably priced premium options.

Cons

I feel like the recurring payment system could use more automated options. I would also like more design choices for templates. Plus the desktop version works better for me than the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Femi

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
April 2025

Great platform for sending client bills

Pros

This is a great platform as it lets me send bills to my clients and gives them the freedom to select their preferred payment method.

Cons

To be honest I have no complaints. While using the service, I did not encounter any glitches or obstacles that stopped me from finishing my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephan

Information Technology and Services, 1-10 employees

More than a year

4.0
April 2025

simple to handle quotes and invoices

Pros

Managing invoices is not an issue anymore. As it is simple to handle quotes and then turn them directly into invoices. The interface is also easy to navigate and with the Pro plan, you can even send invoices and quotes through WhatsApp. Plus keeping track of client information is incredibly easy.

Cons

It does not work without an internet connection which is a downside. Also I cannot add deductions in the main field and have to use a separate box for it which does not seem logical.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

M

Marius

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
April 2025

very user friendly and easy to learn

Pros

Refrens software is very user friendly as I did not need much time to learn how to use it.

Cons

Some of the menu options can be a little unclear or hard to find at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M

Milan

Entertainment, 1-10 employees

Less than 6 months

5.0
April 2025

the best for creating invoices

Pros

Creating invoices and logging them into our accounts is a very simple task.

Cons

We need a wider selection of invoice templates and color themes to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Priyabrata

Printing, 1-10 employees

Less than a year

5.0
April 2025

a user-friendly and convenient interface

Pros

I find the interface user-friendly and very convenient to work with.

Cons

Well I have been using it for several months now and have not found any serious issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abdulaziz

Computer & Network Security, 1-10 employees

More than a year

5.0
April 2025

Saves me so much time and effort

Pros

It saves me so much time and effort. Manually creating invoices used to be a real chore but Refrens has made everything so much simpler. I can save client information, copy previous invoices and even get paid online. Overall it is an essential tool for any business owner.

Cons

The processing time can be slow occasionally and sometimes it freezes for a moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D

David

Printing, 1-10 employees

Free Trial

5.0
April 2025

consistently improving with new updates

Pros

Refrens platform is consistently improving and rolling out new updates to its features which I like about it.

Cons

If something comes up, their team is always available for a call. So considering this when it comes to cons, I have nothing to share.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AS

Ahmed Sabi

Information Technology and Services, 1-10 employees

Less than a year

4.0
April 2025

Practical tools for automatic follow-ups

Pros

I really value all the practical tools like the ability to schedule automatic invoice follow-ups including reminders sent via WhatsApp.

Cons

Well I am not a fan of the mandatory marketplace section that I cannot disable. The user experience on the mobile app could also be better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10